Customer reviews of Homeose.fr

9,7 /10

Based on 9 920 published reviews

5 8 843 89% 4 905 9% 3 100 1% 2 29 0% 1 43 0%

Summary of reviews

The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur vérifié

Published on 08/05/2019 à 17h17 following a purchase from 24/04/2019

very practical

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Acheteur vérifié

Published on 07/05/2019 à 16h08 following a purchase from 18/04/2019

clear and very readable site. Good follow-up of order, invoicing without surprise.

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Acheteur vérifié

Published on 07/05/2019 à 11h52 following a purchase from 26/03/2019

Order processed quickly, customer service very professional and very attentive to exchanges. Never disappointed!

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Acheteur vérifié

Published on 06/05/2019 à 21h09 following a purchase from 01/05/2019

Very good

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Acheteur vérifié

Published on 06/05/2019 à 20h22 following a purchase from 28/04/2019

Very easy to use when you already know what you are looking for as many references

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Acheteur vérifié

Published on 06/05/2019 à 18h43 following a purchase from 03/05/2019

very good, fast in the orders and good follow-up

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Acheteur vérifié

Published on 06/05/2019 à 17h40 following a purchase from 02/05/2019

Very good

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Acheteur vérifié

Published on 06/05/2019 à 16h33 following a purchase from 01/05/2019

Very good site with a lot of choices

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Acheteur vérifié

Published on 06/05/2019 à 11h08 following a purchase from 01/05/2019

site to recommend

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Acheteur vérifié

Published on 06/05/2019 à 10h26 following a purchase from 02/05/2019

Perfect, order received on time, packaging very correct, nothing to say.

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Acheteur vérifié

Published on 06/05/2019 à 09h18 following a purchase from 01/05/2019

very good

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Acheteur vérifié

Published on 06/05/2019 à 07h29 following a purchase from 30/04/2019

Very easy to order. Package received in time.

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Acheteur vérifié

Published on 06/05/2019 à 07h13 following a purchase from 01/05/2019

Fast delivery. Always very professional. I recommend them.

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Acheteur vérifié

Published on 05/05/2019 à 21h58 following a purchase from 30/04/2019

Perfect and fast

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Acheteur vérifié

Published on 05/05/2019 à 21h47 following a purchase from 01/05/2019

Very good, as I ordered

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Acheteur vérifié

Published on 05/05/2019 à 20h20 following a purchase from 28/04/2019

3rd order and no problem so far, I like this site, fast shipping, correct price. shipping conditions and returns are appreciable.

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Acheteur vérifié

Published on 05/05/2019 à 09h00 following a purchase from 27/04/2019

Perfect!

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Acheteur vérifié

Published on 04/05/2019 à 13h25 following a purchase from 27/04/2019

Great quality products and excellent responsiveness.

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Acheteur vérifié

Published on 04/05/2019 à 08h09 following a purchase from 30/04/2019

From advice to delivery, everything was perfect. I recommend this company with a human dimension!

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Acheteur vérifié

Published on 03/05/2019 à 23h16 following a purchase from 28/04/2019

Delivery too long

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Response from Homeose.fr Published on 04/05/2019

To summarize your order: - you placed your order on Sunday 28/04/2019 at 5:38 pm - your order was prepared and shipped on Monday 29/04/2019 at 10:50 am, and a tracking link was then sent to you by email.
- the delivery of your order took place on Friday 03/05/2019 in the morning, and was carried out by your letter carrier. Between the moment when we sent your order, and the moment when you were delivered, there was a public holiday (May 1st); which lengthened the 48 hours deadline announced and generally noted by the Post office, but which is logical considering that many people do not work on public holidays.
I am sorry that you had to undergo this additional delay to receive your parcel. Know that we always do everything to make sure that our customers receive their order as soon as possible, but that we are dependent for that on our partner La Poste. I thus present to you, in the name of La Poste, all our excuses for this incident independent of the will of Homéose. Do not hesitate to come back to our Customer service if you need additional information.

Acheteur vérifié

Published on 03/05/2019 à 15h01 following a purchase from 29/04/2019

cool

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Acheteur vérifié

Published on 03/05/2019 à 14h22 following a purchase from 29/04/2019

Very good and fast

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Acheteur vérifié

Published on 03/05/2019 à 13h26 following a purchase from 30/04/2019

Good value for money Fast delivery

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Acheteur vérifié

Published on 03/05/2019 à 11h52 following a purchase from 28/04/2019

fast, efficient, product corresponds perfectly to the description

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Acheteur vérifié

Published on 02/05/2019 à 20h55 following a purchase from 28/04/2019

A carefully prepared package and neat work, I received the package today, I am delighted

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Acheteur vérifié

Published on 02/05/2019 à 19h01 following a purchase from 23/04/2019

Prices too high, gift too stingy".

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Response from Homeose.fr Published on 03/05/2019

Hello Sir, I take note of your opinion and thank you for sharing your experience with us. That said, please note that the prices charged on our store are in the low range of prices recommended by the brands. For information, the product you bought is 70€ on the brand's website. To this, you should have added 10€ for shipping, which would have cost you 80€ in total. So I must admit that I'm a bit surprised that, selling it to you at 56€ (with free shipping), you think our price is too high". If I take my calculator, you paid 30% less... As for the "stingy" gift, it is not a gift, but a small attention (candy) that we allow ourselves to add in the packages. I note that the sweets are not to your taste. The customer service remains at your disposal if you have any other questions.

Acheteur vérifié

Published on 02/05/2019 à 17h16 following a purchase from 28/04/2019

Many choices.

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Acheteur vérifié

Published on 02/05/2019 à 12h55 following a purchase from 27/04/2019

Fast processing of the order until the shipment. Serious - Site to recommend

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Acheteur vérifié

Published on 02/05/2019 à 12h28 following a purchase from 26/04/2019

great and easy

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Acheteur vérifié

Published on 02/05/2019 à 09h28 following a purchase from 23/04/2019

Order taken in charge by La Poste on April 23, mail arrived on April 30. Delays much too long for an available article. A commercial gesture would be welcome...

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Response from Homeose.fr Published on 15/03/2024

We apologize for the longer than expected delivery time. We do our best to ship orders on time but sometimes delays can occur with La Poste. We take your comment into account and will do our utmost to improve our services. Thank you for your feedback.

Acheteur vérifié

Published on 02/05/2019 à 07h01 following a purchase from 25/04/2019

Very serious and reactive

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Acheteur vérifié

Published on 30/04/2019 à 14h27 following a purchase from 26/04/2019

Hyper reactivity. Very fast preparation and delivery time

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Acheteur vérifié

Published on 29/04/2019 à 21h10 following a purchase from 25/04/2019

Always so effective!

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Acheteur vérifié

Published on 29/04/2019 à 16h41 following a purchase from 25/04/2019

Always perfect.

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Acheteur vérifié

Published on 27/04/2019 à 19h10 following a purchase from 23/04/2019

very good always fast to recommend

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Acheteur vérifié

Published on 27/04/2019 à 13h50 following a purchase from 23/04/2019

Perfect, really fast shipping.

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Acheteur vérifié

Published on 27/04/2019 à 13h47 following a purchase from 23/04/2019

Perfect Fast. With complete confidence. Notified of order progress

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Acheteur vérifié

Published on 27/04/2019 à 13h12 following a purchase from 24/04/2019

Excellent performance

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Acheteur vérifié

Published on 26/04/2019 à 15h54 following a purchase from 23/04/2019

Conforming product delivered on time

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Acheteur vérifié

Published on 26/04/2019 à 14h02 following a purchase from 19/04/2019

Thanks to Anthony! :)

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