Customer reviews of Homeose.fr

Hello Verified Buyer, thank you for your review. We take your note into account and will continue to work to improve our service. If you have any suggestions, please let us know. Thank you for choosing Homéose.fr.

Hello Acheteur Vérifié, thank you for your feedback on our website Homéose.fr. We are sorry that our size guide did not meet your expectations. We will work on improving it to better satisfy our customers. We value your opinion and thank you for sharing your experience with us. We hope to see you soon on our site. Sincerely yours, The Homéose.fr team

Hello Verified Buyer, thank you for your review. We're sorry that our ordering process was complicated for you. We are taking your feedback into account in order to improve our service and make your ordering experience easier. We hope that despite these difficulties, you are satisfied with your purchase on our site. Thank you for your confidence and see you soon on Homéose.fr.

Thank you for your positive review of our website Homéose.fr. We are delighted that you have enjoyed our service and products. Please do not hesitate to share your experience with your friends and family and to contact us if you have any questions or suggestions. We thank you for your trust and hope to see you soon on our site.

Thank you for your feedback, we are delighted that you are satisfied with our products. We will continue to work hard to offer you the best possible quality.

Thank you for your positive review and the 3/5 rating you gave to Homéose.fr. We are delighted to know that you are satisfied with our site. Don't hesitate to come back to us if you need more information or advice. We're always here to help. Thank you again for your confidence.

Hello Mrs. Van Hingelandt, I am sorry to learn that you received an article which does not suit you. I draw your attention on the fact that you were indeed delivered of the article which you ordered, and in the good size. I invite you to consult the e-mail of confirmation of order which you received before you proceed to your payment. It is well stipulated there that you ordered this product in size XS. The error is human, and at Homéose, we always accompany our customers with loyalty. I thus engaged a procedure of return, so that you can send back this product to us, that we will have a pleasure of re-addressing you in the size which you wish. Remaining at your disposal, Bruno - Customer service

Thank you very much for your comment. We are delighted to know that you appreciated our fast delivery service and our attention to the packaging of your parcel. We look forward to seeing you soon on our Homéose.fr website.

Thank you for your positive review of our site, we are delighted that you enjoy it. We take into account your remark concerning the correspondence of the sizes and we will make sure to improve this in the future. We thank you for your confidence and remain at your disposal for any questions you may have.

Thank you for your feedback. We have taken into account your comment regarding the ergonomics of the site and we are constantly working on improving our platform to offer our customers a better shopping experience. We are pleased to hear that you were satisfied with your order and delivery. We hope to see you soon on Homéose.fr for new orders. Thank you again for your confidence.

Hello M Petit, In your comment you indicate: " Litigation in progress A FUIR " Since your order, you have sent us a single email on 05/07/2018 at 19:36 indicating that you have not received your item and to be without news.
We responded to you that same day at 9:55pm.
You placed your order on Saturday 30/06 at 7pm. This last one was naturally dispatched the first working day, that is to say Monday 02/07, for a delivery envisaged on Wednesday 04/07.
Before our reply, we had sent you an order confirmation and an email with the tracking link for your package.
In our answer of 05/07 we informed you, after contact with the carrier, of the fresh delivery of your package by La Poste, and that we remained at your disposal.
To date, our answer has not elicited any reaction from you. (except this comment). You have neither denied nor confirmed the receipt of your package that the Post Office has indicated to have delivered to your home.
If you have encountered a problem with your package, rest assured, since the beginning of our activity we have never left a customer without a solution, even in the case of a faulty carrier.
All you have to do is tell us about the problem and we will be happy to help you.
We have always had a vision of a benevolent Customer Service. This is why we currently respond in less than 12 hours on average to messages sent to us, and why we provide you with a FREE number from a landline or cell phone. (0805 69 21 21) You can also leave us a phone number where we can reach you (not in your account) if you prefer to be called back.
If you need help, we're here... just communicate. But nothing justifies such a hostile posture towards us, or else your goal is different from the one displayed.
I remain at your disposal for any clarification or additional request.
Sincerely, Bruno

Hello Verified Buyer, thank you for your feedback. We are aware that sales can sometimes result in stock shortages, but please check our site regularly to be informed of our new availability. Thank you for your trust and loyalty.

Hello, thank you for your review of our website Homéose.fr. We are delighted to hear that you were satisfied with the delivery. We're sorry about the size issue, we'll inform our production department to solve this problem. We are aware of the importance of offering regular promotions to enable our customers to buy more and more often. We take note of your suggestion and will do our best to offer attractive offers to our loyal customers. We wish you an excellent day. The Homeose team.

Hello Verified Buyer, we're sorry you were disappointed with the delivery of your order. We will pass this comment on to our delivery department so that we can improve in the future. We thank you for your comment and hope to satisfy you even more with your next order. Sincerely, The Homéose.fr team

Thank you for your feedback, we're sorry that the exchange took so long and that you didn't get the same discount on your second order. We take your comments into account and will do our best to improve our service in the future. Thank you for your confidence and see you soon on our site!

Hello, thank you for your feedback. We are sorry for the delay in your GKWYLZODL#2 order and apologize for any inconvenience caused. We take your feedback into account and will do our best to improve our services and offer you a better shopping experience in the future. Thank you for your understanding. Sincerely, [Your first name] from the Homéose.fr team.

Hello,

Thank you for your feedback. We are sorry for the delay in your delivery and for the unsatisfactory inclusion in your package. We take your comment into account and will do our best to improve these points in the future. We are also aware of our customers' demand for larger sizes and are currently investigating options to extend our offer. We look forward to satisfying you with your next order. Sincerely, The Homeose team.

Thank you for your feedback. We are sorry that you found the delivery too long. We will do our best to improve our delivery times in the future. Do you have any other comments or suggestions to share? We always appreciate feedback from our customers. Thank you for choosing Homéose.fr.

Thank you for your positive feedback on our website Homéose.fr. We are delighted to know that you appreciated our wide selection and the quality of our products. We will continue to provide quality products to satisfy our customers. Thank you for your confidence and see you soon on Homéose.fr.

We are sorry to hear that our ES underwear did not meet your expectations. We will take your feedback into account to improve our products in the future. Thank you for your feedback.

Thank you for your feedback. We have taken your comments into account and will strive to improve our promotions policy in the future.

Hello Verified Buyer,
We're sorry we missed your delivery and thank you for sharing your experience. We will do everything in our power to resolve it.

Thank you for your feedback and sorry for the delay in delivery. We will pass on your comments to our logistics team. We hope that despite this inconvenience, the products received meet your expectations. Please do not hesitate to contact us if necessary. See you soon on Homéose.fr.

Hello, thank you for your feedback on our site. We are glad you appreciated our fast delivery times. We apologize for the size issues you encountered. We take note of your comment and will do our best to inform our customers in the future. Thank you for your trust and loyalty. See you soon on Homéose.fr!

Hello,

We're sorry to hear that you haven't received your 20% discount. Could you please contact us directly by email or telephone so that we can resolve this problem quickly? We would like to assure you that your satisfaction is our priority. Thank you for your confidence and your opinion. Sincerely yours, The Homéose.fr team

Hello Sir, we are sorry that you have received damaged products. Our products are generally of the highest quality and we constantly strive to maintain this high standard. We invite you to contact our customer service to find a solution. We hope we can provide you with a better experience. Thank you for your time and feedback.

Hello, thank you very much for your feedback on our website Homéose.fr. We are pleased that you appreciated our delivery times and the condition of your package. Regarding the sizing issues we encountered, we will do our utmost to improve our product selection in order to offer you a perfect shopping experience. We take your comments into account and hope to be able to satisfy you fully with your next purchase. Thank you again for your confidence. The Homeose team.

Hello,
Thank you for your feedback. We are sorry that the delivery did not meet your expectations. We will pass on the information to our delivery department so that they can take the necessary steps. We hope you are satisfied with your order despite this slight hitch. Sincerely, The Homéose.fr team.

Hello, we sincerely apologize for the wrong product you received. We will do our best to send you the item you ordered as soon as possible. Please accept our sincere apologies. Thank you for your confidence and we are always at your service.

Hello, thank you very much for your comment and your positive feedback on our site. We are sorry that you found our products expensive and we take note of your suggestion regarding promotions during sales. We will try to do better in the future. Thank you again for your feedback. Sincerely yours, The Homéose.fr team.

Hello,
We are sorry that your package could not be delivered, and we will investigate to understand why this happened. We will keep you informed if we find a solution. Thank you for your understanding.

Thank you for your positive feedback on our website Homéose.fr. We are delighted that you enjoyed your shopping experience with us. Please let us know if you have any suggestions on how we can continue to improve our services. Thank you for your confidence and see you soon on our site.

Thank you for your feedback. We have taken your feedback into account and will do our utmost to improve our service. Please do not hesitate to contact us if you have any suggestions or comments. Sincerely, The Homeose.fr team.

We are delighted to hear that you have appreciated the speed of our delivery. Regarding the price of our products, we do our best to offer quality products at competitive prices. We take your opinion into account and will work to improve our offer. Thank you for your trust and your constructive feedback.