Customer reviews of Homeose.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 916 published reviews

Summary of reviews

The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.

Reviews 1, 2 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
From the choice of quality and short deadlines
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/11/2017
I still haven't received my delivery
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Response from Homeose.fr
Hello Verified Buyer,
We're sorry we missed your delivery and thank you for sharing your experience. We will do everything in our power to resolve it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Satisfied with my orders no criticisms to make
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Quickness between the order and the reception good presentation of the product in its packaging
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Nice products. Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2017
The products are of high quality and the service (reliability and speed of delivery) is perfect.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Very fast service, products that corresponded to what was expected.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/11/2017
To date I have not received my order which should have arrived between 2 and 4 days.
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Response from Homeose.fr
Hello, thank you for your feedback. I am sorry that your order was not delivered on time. We are constantly working to improve our delivery service to provide you with the best possible shopping experience. Please do not hesitate to contact us with any questions or concerns. Sincerely, Christophe from the Homéose.fr team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Good products A lot of choice Lack of some details Lack of a more precise info on the sizes Example ""size small or take a size above ...""
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Serious company continue
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/11/2017
Fast shipping but item too big I have an addicted jersey in size XL that fits me well For the price I paid this one I will not send it back but I will be wary next time!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Good service. Good quality/price ratio
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
The packaging was perfect and the order preparation time and delivery time were as expected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Very good service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
RECEIVED THE PACKAGE WITHOUT ANY PROBLEM
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/11/2017
Damaged products
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Response from Homeose.fr
Hello Sir, we are sorry that you have received damaged products. Our products are generally of the highest quality and we constantly strive to maintain this high standard. We invite you to contact our customer service to find a solution. We hope we can provide you with a better experience. Thank you for your time and feedback.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
The Homeosis service is perfect. Well done. On the other hand, I am satisfied by the product and that comes in my opinion from the manufacturer. The briefs *** (range ***) are only available in 2 non standard sizes (S/M and L/XL). Bad luck, my waist is just at the limit between the two (91, limit at 90 cm). I had ordered a brief in each size. I don't fit in the S/M and the L/XL is way too big for me. At the price of the products, the manufacturer could increase the resolution of its range by proposing 4 standard sizes instead of 2. This choice of 2 sizes increases the proportion of customers who will have the impression of wearing ill-fitting briefs and the median of the population at the limit between S/M and L/XL (which represents a significant group), will be downright disappointed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Reactive, fast, discreet and well protected
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Good underwear a little expensive the brand es does not correspond to the size ex xl should be l
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Fast delivery I love it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
The site is very convenient and easy to order. The items I chose are what I expected to receive. Fast delivery.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/11/2017
Deadlines respected, package in excellent condition. Perfect. Problems of size, on 3, one too small, one too wide, one good.
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Response from Homeose.fr
Hello, thank you very much for your feedback on our website Homéose.fr. We are pleased that you appreciated our delivery times and the condition of your package. Regarding the sizing issues we encountered, we will do our utmost to improve our product selection in order to offer you a perfect shopping experience. We take your comments into account and hope to be able to satisfy you fully with your next purchase. Thank you again for your confidence. The Homeose team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Package and packaging in good condition. The gift wrap on the products is nice and the name of the order picker is a plus
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Nominal order process, ultra fast delivery (bravo), very excessive prices of the items!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/11/2017
The product received is not what I ordered!
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Response from Homeose.fr
Hello, we sincerely apologize for the wrong product you received. We will do our best to send you the item you ordered as soon as possible. Please accept our sincere apologies. Thank you for your confidence and we are always at your service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Delivery in time, it is well, beautiful quality of the article
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Products in accordance with our expectations and delivered within the indicated time
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/11/2017
In the page of Colissimo there is a message ""Your package can not currently be delivered to its recipient, the delivery address being incomplete "". But my direccion is complete, ***, Portugal y so I gave my phone number ***. I do not understand why the package could not be delivered and why it is returned to the sender
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Response from Homeose.fr
Hello,
We are sorry that your package could not be delivered, and we will investigate to understand why this happened. We will keep you informed if we find a solution. Thank you for your understanding.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Good reactivity. Downside for the paid returns.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
As on the picture
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Very good products fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Good site. Perfect delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Good choice of products, I really like the Haribo surprise and the little word from the order preparer
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
It is really a great store but the products are a bit expensive
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/11/2017
The product was not shown in its entirety so very disappointed
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Excellent service ultr
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