The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
The service is fast, the product of good quality, the payment by check, I prefer to the payment by card, which is not always the case on other quote. in conclusion I am fully satisfied. good report quality price
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deni B.
Rating: 5 out of 5
following a purchase from 06/05/2022
This is my second order and I am very satisfied.
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Jean-Claude C.
Rating: 5 out of 5
following a purchase from 07/05/2022
It's perfect as usual.
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JEAN Y.
Rating: 5 out of 5
following a purchase from 09/05/2022
Speed of order and delivery
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BART J.
Rating: 5 out of 5
following a purchase from 21/04/2022
impeccable service
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José A.
Rating: 5 out of 5
following a purchase from 05/05/2022
Todo correcto
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FREDERIC V.
Rating: 5 out of 5
following a purchase from 06/05/2022
CLEAR.
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Christian R.
Rating: 5 out of 5
following a purchase from 29/04/2022
This time it was an exchange. Personally, I went through a relay point after having contacted the customer service who sent me the exchange slip. Everything is done to simplify the process. And just a few days later I received my product this time in my size
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Christophe C.
Rating: 5 out of 5
following a purchase from 03/05/2022
Excellent service.
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denis M.
Rating: 5 out of 5
following a purchase from 05/05/2022
Good site of underwear Great choice of brands Fast delivery and exchange if necessary
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A A.
Rating: 5 out of 5
following a purchase from 04/05/2022
:-) :- )
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Sebastien B.
Rating: 5 out of 5
following a purchase from 05/05/2022
Nothing to say...quality site and quality products..I will continue to order on this site
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Renaud H.
Rating: 5 out of 5
following a purchase from 03/05/2022
STILL NO PROBLEM
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Patrick B.
Rating: 5 out of 5
following a purchase from 04/05/2022
Great choice of products, simple navigation. We know immediately if the product is available, and a fast and discreet delivery
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Herve D.
Rating: 5 out of 5
following a purchase from 02/05/2022
Perfect listening advice and kindness are the months that come to qualify the team at homeose.
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Patrice L.
Rating: 5 out of 5
following a purchase from 04/05/2022
As usual excellent
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LAURENT A.
Rating: 5 out of 5
following a purchase from 19/04/2022
SUPER SITE, DELIVERY ECLAIR 24 H IN MORE THE SMALL CANDY WELCOME .......
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A A.
Rating: 5 out of 5
following a purchase from 01/05/2022
:-) :
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Christian C.
Rating: 5 out of 5
following a purchase from 03/05/2022
Very good, good site.
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DENIS L.
Rating: 5 out of 5
following a purchase from 29/04/2022
Order received within 48h00 r a s
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François B.
Rating: 5 out of 5
following a purchase from 01/05/2022
Always perfect, on time, with a little handwritten note as a thank you and let's not forget the little sweets 🤗
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Patrick L.
Rating: 5 out of 5
following a purchase from 02/05/2022
Addicted products of quality, never disappointed. In case of doubt, very friendly telephone reception.
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Jérôme C.
Rating: 5 out of 5
following a purchase from 02/05/2022
Very excellent!!!
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Thierry Q.
Rating: 1 out of 5
following a purchase from 06/02/2022
Order delivered to the wrong relay point, after phone call: no question, it is me who was wrong relay point!
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Response from Homeose.fr
Hello Sir, To be clear, when you placed your order, you selected a collection point. In accordance with this request, we have sent your order to this collection point. Chronopost has delivered the parcel to the requested pick-up point, automatically, without any additional intervention on our part. When your parcel was delivered, you contacted us, and this collection point was no longer convenient for you. Our customer service offered you to move the collection point to another one that would be more convenient for you. You refused and simply asked for a refund, which we did as soon as the package was returned. I am therefore surprised by your judgment, and especially, I do not see how we could have satisfied you better when we have respected the terms of your order from beginning to end. So, I am willing to question myself, we do it regularly, but it requires the goodwill of both parties. Obviously, we have hit a wall here. It's a shame! Good day, Sincerely, Christophe
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Eric L.
Rating: 5 out of 5
following a purchase from 29/04/2022
user friendly and intuitive site, very fast delivery. with a small intention in the package.
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Thomas M.
Rating: 5 out of 5
following a purchase from 14/04/2022
Excellent service. I recommend this company.
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Dominique D.
Rating: 5 out of 5
following a purchase from 27/04/2022
very good ...................................as always ............................
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dominique R.
Rating: 5 out of 5
following a purchase from 27/04/2022
user-friendly site and products as described
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Response from Homeose.fr
Hello, ... and that's the least I can do! Thank you for your trust, and for your appreciation. @ very soon, I hope Christophe
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Michel M.
Rating: 5 out of 5
following a purchase from 27/04/2022
Everything is perfect. Quality, speed, etc. Keep it up.
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Response from Homeose.fr
Hello, A big thank you for your loyalty since 2015 ... and yes, it goes fast! Don't hesitate to test our Chrono point relais delivery in 24 hours for your next order... Thanks again and see you soon, Christophe
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Michel F.
Rating: 5 out of 5
following a purchase from 25/04/2022
Service and quality always at the rendezvous.
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Response from Homeose.fr
Hello, Thank you for answering our survey, and thank you for your loyalty to our store. Do not hesitate to participate in making us known by talking about our store to your friends. @ very soon, Christophe
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François B.
Rating: 5 out of 5
following a purchase from 28/04/2022
The site is very clear, easy to find and when ordering always 1 or 2 small bombs inside and a nice little word. Thank you and continue like that
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Response from Homeose.fr
Hello, Thank you for your comments and your encouragement. Your satisfaction is the concern of our entire team. @ very soon, Christophe
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Yvon D.
Rating: 5 out of 5
following a purchase from 27/04/2022
As usual excellent
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Response from Homeose.fr
Hello, ... and thank you for your comment. A satisfied customer is a proof of quality that makes the whole team happy. Do not hesitate to speak about us to your entourage... See you soon, Christophe
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Jean-Paul B.
Rating: 5 out of 5
following a purchase from 27/04/2022
well packed + protection for hygiene
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Response from Homeose.fr
Hello, I thank you for underlining the work of our logistics department. @ very soon for a next order, Christophe
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sebastien D.
Rating: 5 out of 5
following a purchase from 27/04/2022
very good
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Response from Homeose.fr
Hello, Thank you for taking the time to answer Avis Vérifiés, and for sharing your good experience with our store. @ very soon, Christophe
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Christian R.
Rating: 5 out of 5
following a purchase from 27/04/2022
This is my 2nd order, and ordering is really easy and delivery really fast.
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Response from Homeose.fr
Hello, ... and thank you. If I may say so, this is technically your 3rd order... and yes, already !... but as they say, when you love, you don't count anymore ! Plus, I'm "cheating", because the 3rd one is an exchange! Thank you for underlining the simplicity and the speed of our service, including for the exchanges... @ very soon for a 3rd or 4th order ;-) Christophe
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Georges R.
Rating: 5 out of 5
following a purchase from 24/04/2022
No hassle, perfect service.
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Response from Homeose.fr
Hello, we are pleased to have satisfied you once again. ... and thank you for your trust. Do not hesitate to speak about us to your entourage... The more people we are, the more fun we have! @ very soon, Christophe
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Jacques F.
Rating: 5 out of 5
following a purchase from 27/04/2022
Very large choice, many brands, nice attention: a candy each time - carambars, candy, etc ..., this time a small package containing 5 or 6 tagada strawberries!!! :) - Several emails sent to follow up on the shipment of the order.
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Response from Homeose.fr
Hello, Thank you for your note, your comment, and your loyalty. Do not hesitate to speak about us to your entourage and to share our address. ... and happy to see that you appreciate the Tagadas (to consume with moderation ;-)) @ very soon, Christophe
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Christophe G.
Rating: 5 out of 5
following a purchase from 27/04/2022
A friendly and competent team; you can deal with them with confidence
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Response from Homeose.fr
Hello, Thank you very much for your trust, and for your loyalty to our store, whether on the Internet or "in person" in Chambray les Tours. Trust is an important thing to us, and we do our best every day to keep the trust of our customers. @ very soon, Christophe.
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lenoir C.
Rating: 5 out of 5
following a purchase from 25/04/2022
Very responsive. Wide choice. Detailed description of all models.
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Response from Homeose.fr
Hello, ... and thank you for trusting us by placing your first orders on our store. Indeed, we try to offer you a large choice of products, with complete information sheets because we know that a satisfied customer will come back, and will talk about it around him. I hope @ soon Christophe
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Albert F.
Rating: 5 out of 5
following a purchase from 20/04/2022
We inquire about the products and we have a fast, relevant answer. We order and we are satisfied.
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Response from Homeose.fr
Hello, Thank you for answering this questionnaire, and especially, thank you for your loyalty to our store. The customer service is indeed there to answer all your questions, so that you are satisfied during the delivery. @ very soon Christophe
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