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R
Rating: 5 out of 5
Products received as ordered and shipped quickly
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Customer reviews of Homeose.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 043 published reviews
Summary of reviews
The store delivers consistently reliable order processing, with many customers noting easy ordering, accurate and timely fulfillment, careful packaging, and products arriving in good condition. They highlight fast and attentive customer service, including friendly phone support and responsive handling of exchanges or issues. The product range and descriptions are repeatedly praised, with items matching photos and sizes fitting well, supported by clear delivery timing and attractive prices. Overall, customers appreciate the seriousness, reliability, and ongoing positive shopping experience.
Reviews 1, 3, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
The item delivered matched my order and the photos on the website. Delivery took a little while (3 weeks), but Homéose.fr had made it clear that the item I ordered was out of stock. A nice touch: a personalized little note was included in the package with the item.
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C
Rating: 5 out of 5
A client for several years....
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J
Rating: 5 out of 5
Very satisfied with my purchase! I won't hesitate to order again!
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P
Rating: 4 out of 5
Meets expectations
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G
Rating: 5 out of 5
Very satisfied; product as described; delivery time met.
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A
Rating: 5 out of 5
Package as ordered, no issues, recommended seller
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M
Rating: 5 out of 5
Always very good, products and delivery times
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J
Rating: 5 out of 5
Delivery was compliant and fast. Good logistics tracking.
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O
Rating: 4 out of 5
Very short cut, which lets the inner briefs show a little. Lightweight, quick-drying fabric. Very nice color.
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A
Rating: 5 out of 5
Good product, the only downside is that I went to pick up my parcel after receiving the email, but they hadn't put the parcels on the shelves. I had to go back, with fuel prices as they are. This is unacceptable.
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T
Rating: 5 out of 5
Very good product, very fast, free delivery—what more could you ask for? And always a little note in the package.
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J
Rating: 1 out of 5
I placed an order for delivery to a pickup point. I chose a pickup point in a shopping center for easier parking. Without asking me, the parcel was delivered to another pickup point, downtown, in an area where parking is prohibited. I called your customer service to report it and was brushed off. You can't do anything about it, that's just how it is, and I have to adapt. I'll adapt by no longer ordering from you.
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Response from Homeose.fr
Hello Jean-Marc,
We understand your disappointment regarding the delivery of your order, and we are sincerely sorry for the inconvenience this caused.
The carrier redirected your parcel on its own because the pickup point you selected was full. Unfortunately, we cannot change this.
Like you, I regret this very exceptional situation, which was beyond our control.
Of course, we remain available to help find a solution to your transportation problem.
Kind regards,
The Homéose.fr team
We understand your disappointment regarding the delivery of your order, and we are sincerely sorry for the inconvenience this caused.
The carrier redirected your parcel on its own because the pickup point you selected was full. Unfortunately, we cannot change this.
Like you, I regret this very exceptional situation, which was beyond our control.
Of course, we remain available to help find a solution to your transportation problem.
Kind regards,
The Homéose.fr team
W
Rating: 5 out of 5
Free delivery within 24 hours: everything is perfect
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J
Rating: 5 out of 5
Perfect as usual
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P
Rating: 1 out of 5
I wrote to you saying that it was too small, but I got no reply.
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Response from Homeose.fr
Hello Mr. Poirier,
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations, and we would like to help you find a solution. Please feel free to contact us directly via private message so that we can discuss your situation.
Kind regards,
The Homéose.fr team
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations, and we would like to help you find a solution. Please feel free to contact us directly via private message so that we can discuss your situation.
Kind regards,
The Homéose.fr team
J
Rating: 4 out of 5
Delivery a bit long
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F
Rating: 5 out of 5
Very good and very good customer follow-up!
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F
Rating: 5 out of 5
Perfect Very attentive to its clients
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P
Rating: 5 out of 5
Perfect order, received quickly
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J
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Fast delivery, products that perfectly meet expectations.
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S
Rating: 5 out of 5
Effective quick items compliant with the description
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B
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Quality products, fast and personalized shipping, a little bonus gift in the package! ;)
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Response from Homeose.fr
Hello Alexis,
We warmly thank you for your positive review and are delighted to learn that you are satisfied with our products and our service. Your feedback particularly touches us and motivates us to continue offering the best to our customers.
Best regards,
The Homéose.fr team
We warmly thank you for your positive review and are delighted to learn that you are satisfied with our products and our service. Your feedback particularly touches us and motivates us to continue offering the best to our customers.
Best regards,
The Homéose.fr team
K
Rating: 1 out of 5
I did not place an order on the site but I came to the store. It had been a long time since I last came and what a disappointment… The team is no longer at all what it used to be and knew its products. I had to look for a specific model that I had seen on the site myself, the seller insisted that he no longer had it in stock, I found it myself on the shelf after searching… I don't think I will come back and will turn to other brands.
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Response from Homeose.fr
Hello Kevin,
We are sincerely sorry to hear that your experience in the store did not meet your expectations. Your feedback is valuable and we want to understand what happened in order to serve you better in the future.
We invite you to contact us privately to discuss your experience and find a solution together.
Best regards,
The Homéose.fr team
We are sincerely sorry to hear that your experience in the store did not meet your expectations. Your feedback is valuable and we want to understand what happened in order to serve you better in the future.
We invite you to contact us privately to discuss your experience and find a solution together.
Best regards,
The Homéose.fr team
P
Rating: 5 out of 5
Ultra-fast delivery. Super.
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Response from Homeose.fr
Hello Pierre,
We warmly thank you for your positive review and are delighted to learn that you appreciated the speed of our delivery. Your satisfaction is our greatest reward.
Best regards,
The Homéose.fr team
We warmly thank you for your positive review and are delighted to learn that you appreciated the speed of our delivery. Your satisfaction is our greatest reward.
Best regards,
The Homéose.fr team
C
Rating: 5 out of 5
Fast delivery product conforms to the order....little bonus 2 mini carambar.....very satisfied thank you
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Response from Homeose.fr
Hello Christian,
We warmly thank you for your positive review! We are delighted to learn that you were satisfied with your order and the fast delivery. Your feedback encourages us to continue offering the best possible service and we would be very happy to see you again in our store.
Best regards,
The Homéose.fr team
We warmly thank you for your positive review! We are delighted to learn that you were satisfied with your order and the fast delivery. Your feedback encourages us to continue offering the best possible service and we would be very happy to see you again in our store.
Best regards,
The Homéose.fr team
J
Rating: 5 out of 5
Orders at Homéose are always easy.
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Response from Homeose.fr
Hello Jean-Claude,
We sincerely thank you for your warm feedback. We are delighted to learn that your ordering experiences at Homéose are easy. Your satisfaction is our greatest reward and we look forward to seeing you again soon.
Best regards,
The Homéose.fr team
We sincerely thank you for your warm feedback. We are delighted to learn that your ordering experiences at Homéose are easy. Your satisfaction is our greatest reward and we look forward to seeing you again soon.
Best regards,
The Homéose.fr team
B
Rating: 4 out of 5
Ras compliant with the order, correct deadline.
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Response from Homeose.fr
Hello Bruno,
We warmly thank you for your positive feedback! We are delighted that your order was compliant and that the delivery time met your expectations.
Thank you again for your trust, and see you very soon on Homéose.fr!
The Homéose.fr team
We warmly thank you for your positive feedback! We are delighted that your order was compliant and that the delivery time met your expectations.
Thank you again for your trust, and see you very soon on Homéose.fr!
The Homéose.fr team
A
Rating: 5 out of 5
Always just as good
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Response from Homeose.fr
Hello Alain,
A big thank you for your positive feedback! We are delighted to learn that you are satisfied with your experience at Homéose.fr. Your loyalty is our greatest reward.
Best regards,
The Homéose.fr team
A big thank you for your positive feedback! We are delighted to learn that you are satisfied with your experience at Homéose.fr. Your loyalty is our greatest reward.
Best regards,
The Homéose.fr team
A
Rating: 5 out of 5
Impeccable
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Response from Homeose.fr
Hello Armand,
We warmly thank you for your flattering review. It is a real pleasure to know that you are satisfied with your experience on Homéose.fr.
Best regards,
The boutique team
We warmly thank you for your flattering review. It is a real pleasure to know that you are satisfied with your experience on Homéose.fr.
Best regards,
The boutique team
C
Rating: 5 out of 5
very good
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Response from Homeose.fr
Hello Christophe,
A big thank you for your positive feedback! We are delighted to learn that you are satisfied with your experience on our store. Your satisfaction is our greatest reward.
Best regards,
The Homéose.fr team
A big thank you for your positive feedback! We are delighted to learn that you are satisfied with your experience on our store. Your satisfaction is our greatest reward.
Best regards,
The Homéose.fr team
J
Rating: 5 out of 5
Well received the order perfect good product I recommend
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Response from Homeose.fr
Hello Jerome,
We warmly thank you for your positive review and your recommendations. We are delighted that our product met your expectations and that you appreciated your shopping experience at Homéose.fr.
Best regards,
The Homéose.fr team
We warmly thank you for your positive review and your recommendations. We are delighted that our product met your expectations and that you appreciated your shopping experience at Homéose.fr.
Best regards,
The Homéose.fr team
L
Rating: 5 out of 5
well received the underwear
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Response from Homeose.fr
Hello Louis,
We warmly thank you for your positive feedback. We are delighted to learn that you received your underwear well and that you are satisfied.
Best regards,
The Homéose.fr team
We warmly thank you for your positive feedback. We are delighted to learn that you received your underwear well and that you are satisfied.
Best regards,
The Homéose.fr team
G
Rating: 5 out of 5
perfect nothing to say
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Response from Homeose.fr
Hello Guy,
Thank you very much for your very positive feedback! We are delighted to learn that your experience with us was perfect and that you are satisfied. Your satisfaction is our greatest reward.
Best regards,
The Homéose.fr team
Thank you very much for your very positive feedback! We are delighted to learn that your experience with us was perfect and that you are satisfied. Your satisfaction is our greatest reward.
Best regards,
The Homéose.fr team
A
Rating: 5 out of 5
Fast and quality service
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Response from Homeose.fr
Hello Alexandre,
A big thank you for your flattering feedback! We are delighted to know that you appreciated our fast and quality service. Your satisfaction is our greatest reward.
Best regards,
The Homéose.fr team
A big thank you for your flattering feedback! We are delighted to know that you appreciated our fast and quality service. Your satisfaction is our greatest reward.
Best regards,
The Homéose.fr team
P
Rating: 5 out of 5
The phone reception is always smiling and professional.. Bravo
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Response from Homeose.fr
Hello Pierre,
We sincerely thank you for your warm words and for the perfect score you gave to our service. It is a real pleasure to know that our telephone reception satisfies you, and we look forward to seeing you for your next order.
Best regards,
The Homéose.fr team
We sincerely thank you for your warm words and for the perfect score you gave to our service. It is a real pleasure to know that our telephone reception satisfies you, and we look forward to seeing you for your next order.
Best regards,
The Homéose.fr team
S
Rating: 3 out of 5
Delivery time too long
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Response from Homeose.fr
Hello Serge,
Thank you for your feedback and for taking the time to share your experience. We understand that the delivery time may have seemed long to you, and we are always listening to our customers to improve our services.
We wish you an excellent day.
The Homéose.fr team
Thank you for your feedback and for taking the time to share your experience. We understand that the delivery time may have seemed long to you, and we are always listening to our customers to improve our services.
We wish you an excellent day.
The Homéose.fr team