The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
Order exchange. Total satisfaction. Thank you. Kindness, advice on the phone: everything that makes the purchase serene.
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty for some time now. We are happy to see that your satisfaction is once again total. I wish you a good day, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2021
Perfect. I ordered online. I called to get advice on sizes. Good answers, advice, empathy... Very good. I recommend this store.
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Response from Homeose.fr
Hello, We try to do more and more for your pleasure and I am happy to see that it is successful. Thank you for your order. I wish you an excellent day. Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2021
order made at 16.00, shipped at 16.40, received the next day around 10.00 in relay point Hats off!!!
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Response from Homeose.fr
Hello, a promise is a promise ;) Thank you for your order and this evaluation. We look forward to satisfying you again soon, Take good care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
large selection of underwear at reasonable prices
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Response from Homeose.fr
Hello, Indeed, it is important to us to offer a wide range of products to meet all tastes but also all budgets. Thank you for your order and your evaluation. Wishing you a good day, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
Items conforming to the specifications, fast delivery.
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Response from Homeose.fr
Hello, Thank you for this review which is straight to the point and which only encourages us to continue in this direction! I wish you a pleasant day, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/06/2021
very good shipping
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Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this evaluation. All orders placed before 3:30 pm are given to the carrier the same day for an early delivery. We hope to see you soon on homeose.fr Cordially Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/06/2021
always very fast turnaround
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Response from Homeose.fr
Hello, Indeed, in France the delivery is made in 24 or 48 hours depending on the carrier chosen. Thank you for your order and this evaluation, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/06/2021
always good .........................................................................................
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Response from Homeose.fr
Hello, If it's always good, we won't change our habits :) Our team is faithful to the post to offer you the best. Hope to see you soon on Homeose.fr Cordially Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/06/2021
very good
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Response from Homeose.fr
Hello, Thank you for this nice compliment, we do our best to keep it that way. Your feedback is precious and allows us to evolve daily. We look forward to satisfying you again, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2021
Perfect delivery, quality products I buy here all the underwear!
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Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this evaluation. Your satisfaction is undoubtedly the most beautiful advertisement. Wishing you a good day, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
A trusted sales site and responsive customer service at its best
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Response from Homeose.fr
Hello, Thank you for your order and the confidence you have placed in our team! Our advisers will always be at your disposal by mail or telephone to answer your requests, do not hesitate! I wish you a pleasant day, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
do not change anything
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Response from Homeose.fr
Hello, I promise, we will not change this winning team! Thank you for this evaluation, I hope to see you soon on our store. Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
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Response from Homeose.fr
Hello, You don't change a winning team ;) Thank you for your evaluation and your order, I wish you a pleasant weekend, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
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Response from Homeose.fr
Hello, This beautiful evaluation speaks for itself, it is with pleasure that I note that you are satisfied with our services in view of the 5/5 rating. Thank you for your order and your evaluation. I wish you a good day. Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
Very satisfied with the site
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Response from Homeose.fr
Hello, Thank you for your order and this evaluation. Your satisfaction is our priority, it is always a pleasure to see that it is successful. I wish you a good day. Take care, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
With a large choice of models, good telephone advice, adjusted prices, a very fast and free delivery, without forgetting small gifts in your package! What could be better? Thank you for your sense of human commerce!
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Response from Homeose.fr
Hello, thank you ! For your order, your loyalty but also this nice evaluation. We look forward to satisfying you again soon, Take good care of yourself, Sincerely, Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
very satisfied i recommend
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Response from Homeose.fr
Hello, Thank you for your order. If you recommend, I deduce that you are fully satisfied with our products and services :) We look forward to seeing you soon on our store. Take good care of yourself, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
Perfect and very fast.
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Response from Homeose.fr
Hello, thank you! Our team does its best to make sure that everything goes smoothly from the order to the delivery! We are satisfied that it is successful. I wish you a pleasant day, See you soon on our store, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
Perfect as for the other orders. With good advice over the phone. Thank you.
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty for some years now. Indeed, our team makes every effort to respond to your requests whether by phone or email. I wish you an excellent day Take good care of you, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
This site is top notch
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty. It is always pleasant to see that you find your happiness among our products. I wish you a good day, Take good care of yourself, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
SUPER NEVER DISAPPOINTED
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Response from Homeose.fr
Hello, We are delighted to see that you are seduced as much by the products as the service provided. Thank you for your order. See you soon on our store. Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
I had a problem with the size of some items and was pleasantly surprised by the kindness and professionalism of my interlocutor. He clearly explained the procedure for the return and exchange of my items. Very competent after-sales service.
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Response from Homeose.fr
Hello, Thank you for your order and your confidence! It is a pleasure to have accompanied you concerning your order and your return! I wish you a very good day, Take good care of you, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
perfect on all points. What more to say!
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Response from Homeose.fr
Hello, Thank you for your opinion which is straight to the point and which only encourages our team to continue in this direction! I wish you a nice day, Take good care of yourself, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
I received an email announcing a discount of 20% for the purchase of 2 articles and an anti virus mask nothing like that otherwise everything is perfect can be a little too much mail to indicate the routing of the purchase
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience via this review. In this case, you have indeed received a promotional code offering you a discount and a free mask. However, in order to benefit from the offer, you need to enter the promotional code you received at the checkout. As this code was not entered, the discount was not applied. However, rest assured, I am pleased to inform you that I have associated to your customer account a voucher for the value of the discount not applied. This voucher is valid for three months on a future order with delivery in a collection point. It cannot be combined with any other current offer. I hope that this one will allow you to find among our collections your happiness. I wish you a pleasant week and remain at your disposal if necessary, do not hesitate! Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
The only thing missing is the size advice by brand (size small, take a size up....). Otherwise everything is very good. Great job.
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Response from Homeose.fr
Hello, Thank you for your order and your advice that helps us to evolve. In this case and if you doubt about a product, a size or other, we are at the appointment to accompany you either by mail or by phone. Do not hesitate to contact us! I wish you a pleasant day. Take good care of yourself, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
Well done website, fast shipping.
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty. Indeed, any order made before 3:30 pm is given the same day to the carrier for an early delivery. We look forward to seeing you soon on homeose.fr Take good care of yourself, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
Very fast
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Response from Homeose.fr
Hello, Thank you for your order! We are doing our best to satisfy you as soon as possible. We are delighted to see that our efforts are bearing fruit. I wish you a good day and I hope to see you soon on our store. Take good care of yourself, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
No worries, article conforms to my expectations.
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Response from Homeose.fr
Hello, Thank you for your order and for having taken a few minutes to answer this evaluation which is pleasant. We look forward to satisfying you again soon, I wish you an excellent day, Take good care of yourself, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
very good
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Response from Homeose.fr
Hello, Thank you for your order and for your opinion which goes straight to the point! I wish you a pleasant day, I hope to see you soon on our store, Take good care of you, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
Perfect customer service
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Response from Homeose.fr
Hello, Thank you for your order and your review! It is always a pleasure to accompany you either by mail or by phone :) I wish you a good day, See you soon on homeose.fr, Take good care of yourself, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
clear, lively site with nice pictures, well exposed and detailed articles
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Response from Homeose.fr
Hello, Thank you for your order and for taking a few minutes to complete this evaluation. We are delighted to see that you are fully satisfied with our services. I hope you have a great day, take good care of yourself, Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
My opinion does not change
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Response from Homeose.fr
Hello, Our pleasure to accompany you either ;) Thank you for this evaluation. I wish you a pleasant week, Take good care of yourself, Sincerely, Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Quick and easy...
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Response from Homeose.fr
Hello, It is indeed always more pleasant when things are done simply and quickly :) I am glad that you appreciate our efforts. Thank you for your order and your evaluation, Take good care of yourself, Sincerely, Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
NEVER DECIDED
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Response from Homeose.fr
Hello, We do our best to keep you satisfied ;) Thank you for your loyalty, your trust and your new order. I wish you a very good week, Take good care of you, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
Clear and detailed site; Only the selection for a change of the delivery point (for a pickup relay or a post office) is not practical.
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Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this evaluation. Your experience sharing is precious to us and allows us to evolve on a daily basis. We will take your comments into account for the future. See you soon on our store, Take good care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/05/2021
As always, when the product is available, delivery is very fast.
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your satisfaction with us. Indeed order delivered to the carrier on Monday and in your hands from Tuesday. I wish you a pleasant week, Take good care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2021
correct!
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Response from Homeose.fr
Hello, Following the finalization of your exchange, I hope that this new size will fully satisfy you. I hope to accompany you again if necessary, I wish you a pleasant week, Take good care of yourself, Sincerely Johann
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Very good site
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Response from Homeose.fr
Hello, Thank you for your order and for the trust you have placed in our team for several years now. See you soon on our store, Take good care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
As always, no problem. Thank you.
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation to share with our team your satisfaction. We look forward to satisfying you again in the near future. Take good care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/06/2021
very good site no problem
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your feelings about this first experience via this review. We are happy to see that this first order has fully satisfied you. We look forward to seeing you soon on homeose.fr Take good care of yourself, Sincerely Johann - Customer Service
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