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A
Rating: 4 out of 5
Well
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Customer reviews of Homeose.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 916 published reviews
Summary of reviews
The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast delivery but 1 day delay compared to the order tracking emails.
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A
Rating: 4 out of 5
Good quality/price ratio and impeccable delivery.
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A
Rating: 4 out of 5
I have ordered several times from Homeose and have always been satisfied. Nice assortment and short delivery times in general.
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A
Rating: 3 out of 5
Nice
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Response from Homeose.fr
Thank you for your positive review. We are delighted that you had a pleasant experience on our site. Please do not hesitate to come back to us if you need help with your next purchase. Thank you for your confidence.
A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
I think that the sizes do not correspond to the reality described but so-inon the product is perfect and the delivery time ideal.
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A
Rating: 4 out of 5
serious site, in accordance with the expectations.
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A
Rating: 4 out of 5
Excellent site for men's underwear.
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A
Rating: 4 out of 5
very fast, serious I am not a big customer but never disappointed
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A
Rating: 3 out of 5
I do not wish to say more
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Response from Homeose.fr
Hello Verified Buyer, thank you for your review. We take your note into account and will continue to work to improve our service. If you have any suggestions, please let us know. Thank you for choosing Homéose.fr.
A
Rating: 4 out of 5
a little expensive but nice article
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A
Rating: 4 out of 5
-N/A-
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A
Rating: 4 out of 5
good but a discount or a loyalty system for regular customers would be commercial
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A
Rating: 4 out of 5
top super
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A
Rating: 4 out of 5
Impeccable
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A
Rating: 3 out of 5
Very complicated to place an order, too many operations to perform.
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Response from Homeose.fr
Hello Verified Buyer, thank you for your review. We're sorry that our ordering process was complicated for you. We are taking your feedback into account in order to improve our service and make your ordering experience easier. We hope that despite these difficulties, you are satisfied with your purchase on our site. Thank you for your confidence and see you soon on Homéose.fr.
A
Rating: 3 out of 5
well
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Response from Homeose.fr
Thank you for your positive review of our website Homéose.fr. We are delighted that you have enjoyed our service and products. Please do not hesitate to share your experience with your friends and family and to contact us if you have any questions or suggestions. We thank you for your trust and hope to see you soon on our site.
A
Rating: 4 out of 5
clear and intuitive site
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A
Rating: 4 out of 5
This site offers sexy and quality items. The presentation of the products is up to my expectations
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A
Rating: 4 out of 5
Careful shipping
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A
Rating: 3 out of 5
well
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Response from Homeose.fr
Thank you for your feedback, we are delighted that you are satisfied with our products. We will continue to work hard to offer you the best possible quality.
A
Rating: 3 out of 5
well
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Response from Homeose.fr
Thank you for your positive review and the 3/5 rating you gave to Homéose.fr. We are delighted to know that you are satisfied with our site. Don't hesitate to come back to us if you need more information or advice. We're always here to help. Thank you again for your confidence.
A
Rating: 4 out of 5
a site that takes care of the orders for these gentlemen
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A
Rating: 4 out of 5
a lot of choices for us men
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 3 out of 5
No particularity, fast delivery and neat package
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Response from Homeose.fr
Thank you very much for your comment. We are delighted to know that you appreciated our fast delivery service and our attention to the packaging of your parcel. We look forward to seeing you soon on our Homéose.fr website.
A
Rating: 4 out of 5
perfect
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A
Rating: 3 out of 5
Good site, but beware of size matching!
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Response from Homeose.fr
Thank you for your positive review of our site, we are delighted that you enjoy it. We take into account your remark concerning the correspondence of the sizes and we will make sure to improve this in the future. We thank you for your confidence and remain at your disposal for any questions you may have.
A
Rating: 4 out of 5
the site is clear and placing an order is easy
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A
Rating: 3 out of 5
Site a little old-fashioned and lacks a little ergonomics. Otherwise nothing to complain about my order, delivery, etc..
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Response from Homeose.fr
Thank you for your feedback. We have taken into account your comment regarding the ergonomics of the site and we are constantly working on improving our platform to offer our customers a better shopping experience. We are pleased to hear that you were satisfied with your order and delivery. We hope to see you soon on Homéose.fr for new orders. Thank you again for your confidence.
A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
very satisfied
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A
Rating: 4 out of 5
Speed of shipment
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A
Rating: 4 out of 5
Varied choice, good quality products.
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A
Rating: 1 out of 5
Order not collected Litigation in progress TO BE AVOIDED
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Response from Homeose.fr
Hello M Petit, In your comment you indicate: " Litigation in progress A FUIR " Since your order, you have sent us a single email on 05/07/2018 at 19:36 indicating that you have not received your item and to be without news.
We responded to you that same day at 9:55pm.
You placed your order on Saturday 30/06 at 7pm. This last one was naturally dispatched the first working day, that is to say Monday 02/07, for a delivery envisaged on Wednesday 04/07.
Before our reply, we had sent you an order confirmation and an email with the tracking link for your package.
In our answer of 05/07 we informed you, after contact with the carrier, of the fresh delivery of your package by La Poste, and that we remained at your disposal.
To date, our answer has not elicited any reaction from you. (except this comment). You have neither denied nor confirmed the receipt of your package that the Post Office has indicated to have delivered to your home.
If you have encountered a problem with your package, rest assured, since the beginning of our activity we have never left a customer without a solution, even in the case of a faulty carrier.
All you have to do is tell us about the problem and we will be happy to help you.
We have always had a vision of a benevolent Customer Service. This is why we currently respond in less than 12 hours on average to messages sent to us, and why we provide you with a FREE number from a landline or cell phone. (0805 69 21 21) You can also leave us a phone number where we can reach you (not in your account) if you prefer to be called back.
If you need help, we're here... just communicate. But nothing justifies such a hostile posture towards us, or else your goal is different from the one displayed.
I remain at your disposal for any clarification or additional request.
Sincerely, Bruno
We responded to you that same day at 9:55pm.
You placed your order on Saturday 30/06 at 7pm. This last one was naturally dispatched the first working day, that is to say Monday 02/07, for a delivery envisaged on Wednesday 04/07.
Before our reply, we had sent you an order confirmation and an email with the tracking link for your package.
In our answer of 05/07 we informed you, after contact with the carrier, of the fresh delivery of your package by La Poste, and that we remained at your disposal.
To date, our answer has not elicited any reaction from you. (except this comment). You have neither denied nor confirmed the receipt of your package that the Post Office has indicated to have delivered to your home.
If you have encountered a problem with your package, rest assured, since the beginning of our activity we have never left a customer without a solution, even in the case of a faulty carrier.
All you have to do is tell us about the problem and we will be happy to help you.
We have always had a vision of a benevolent Customer Service. This is why we currently respond in less than 12 hours on average to messages sent to us, and why we provide you with a FREE number from a landline or cell phone. (0805 69 21 21) You can also leave us a phone number where we can reach you (not in your account) if you prefer to be called back.
If you need help, we're here... just communicate. But nothing justifies such a hostile posture towards us, or else your goal is different from the one displayed.
I remain at your disposal for any clarification or additional request.
Sincerely, Bruno
A
Rating: 4 out of 5
intuitive site, easy navigation, nothing to say.
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A
Rating: 4 out of 5
Very correct just a little "classic" in the chosen collections. Lacks a little extravagance! ;-) Quality product and correct service!
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A
Rating: 4 out of 5
Site ok nothing to add at this level
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A
Rating: 4 out of 5
Fast and user-friendly
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