Customer reviews of Homeose.fr

Thank you very much for your positive feedback on our website Homéose.fr. We are delighted that our products, advice and service have lived up to your expectations. Your satisfaction is our priority and we will continue to do our utmost to offer you the best possible service. Thank you again for your confidence, and see you soon on Homéose.fr!

Good afternoon, sir,
I'm sorry you're not happy with the silk t-shirt.
After checking, the product was sent to you in the correct color (off-white); it does not exist in any other color.
Please do not hesitate to contact us again to arrange a return. Exchanges are free of charge.
I remain at your disposal,

Hello Mr Stapp,
I'm quite astonished by your message, since right from the product sheet (i.e. well before the purchase), the shipping time is specified for each item. I'd even go further and say that this information is available on every size of every product.
This information is shown for every item in your order BEFORE you validate your basket.
It's one thing if you don't see it (even if it's highlighted on the site), but you can't say we're not transparent.
We've communicated or attempted to do so at every stage of your order. That said, with the wrong phone number, it's not easy.
I'm sorry you weren't satisfied with your experience, but please know that we always do our utmost to treat our orders, and our Customers, with the care and loyalty they deserve.
We remain at your disposal,
Christophe

Thank you very much Xavier for your positive review of our website Homéose.fr! We are delighted to know that you are satisfied with our services and we thank you for your loyalty. See you soon on our site!

Thank you for your positive feedback, Bruno! We're delighted to hear that you're satisfied with our Homeose.co.uk website. Please do not hesitate to send us your comments and suggestions so that we can continue to improve our service. See you soon on Homéose!

Thank you for your positive review of our website Homéose.fr. We are delighted to know that you are satisfied with our services and that you consider us to be an excellent, reliable and efficient supplier. We will continue to work hard to maintain this level of customer satisfaction. Thank you for your confidence and we look forward to seeing you soon on our Homeose.co.uk website.

Thank you for your review, we are delighted that you are satisfied with our product. We are sorry for the delay in receiving your order, we are doing our best to reduce this waiting time. Your feedback helps us to improve our service. Thank you for your confidence in Homéose.fr.

Thank you for your positive feedback on our website Homéose.fr. We are delighted that you have appreciated the quality of our services and the speed of delivery of your package. We hope to see you soon among our satisfied customers.

Thank you for your positive review of our Homéose.fr website! We're delighted that you like our products and hope to continue satisfying you in the future. Please do not hesitate to contact us if you have any questions or suggestions.

Thank you for your positive feedback, we are glad to know that you appreciate our website Homéose.fr. We strive to provide quality information. Please do not hesitate to contact us should you require any further information.

Thank you for your rating and review of our Homeose.co.uk website. We are aware that pockets can have an impact on the figure, however we do our best to offer quality and comfortable products. We take your comment into account and will do our utmost to improve our products. Thank you again for your positive feedback, it encourages us to keep improving. Best regards.

Thank you for your positive review of our brand! We are delighted that you appreciate the quality of our Addicted underwear. We hope to see you soon on our website Homéose.fr.

Thank you for your positive feedback, Laurent. We're happy to hear that you were satisfied with your order on our website Homéose.fr. We look forward to seeing you among our customers again, and please don't hesitate to contact us if you need any further help or advice. Have a nice day.

Thank you for your positive feedback, we are delighted that our article met your expectations. Don't hesitate to come back to us if you need any further information or advice. Have a nice day!

Thank you very much for your review, Eric. We are very sorry that you were not satisfied with one of our products. Please do not hesitate to contact our customer service department to set up a returns procedure. I can confirm that there is no charge for an exchange.

Thank you very much for your positive review, Claude. We appreciate your support and look forward to providing you with an even better experience on Homéose.fr.

Thank you for your positive review, Lambert. We're delighted you enjoyed Homéose.fr.

Thank you for your review, Nicolas! We're delighted that you're satisfied with our products and our site. We will take your comments into account and do our best to respond to them.

Thank you for your positive review, Guy. We are delighted that you are satisfied with our site.

Thank you for your review, Philippe! We are delighted to have satisfied you and hope you will continue to enjoy our products.

Thank you for your feedback, we will be working with our delivery partners to ensure that delivery times are better met.

Thank you Eric, we really appreciate your feedback. We appreciate that you found our selection interesting and varied. We strive to deliver quickly and free of charge. We work hard every day to offer top quality at reasonable prices.

Thank you Lionel, we do our best to offer good products and quality service. Your feedback is much appreciated!

Hello Guy,
As the rating does not reflect the comment you left, I think you are satisfied. The next time you place an order, please click on the fifth star so that the rating is more in line with your experience.
Thank you in any case for your opinion, and @ very soon on Homéose.

Thank you very much for your feedback, Olivier. We strive to maintain quality products and deliver as quickly as possible. We will continue to work hard to improve and shorten the delivery time.

Hello Sir,
I'm sorry that the article you received did not give you complete satisfaction.
In the photos you sent us, some of the "stop" threads were not cut by the seamstress as they should have been. Unfortunately, this can happen.
You can cut them without any danger to the product.
We just wanted to avoid unnecessary back and forth.
However, if you wish, you can request the return of your product. We will cut the 3 threads ourselves and send your product back to you.
We remain at your disposal

Hello, Sir,
I am very surprised by your message.
First point about the color. For us, and obviously for most customers, the color lemon refers to green. Just type "couleur lemon" into our friend Google and you'll see for yourself. What's more, the product photo on the website leaves no room for interpretation. Nor is there any doubt about the color, clearly indicated as "green" on the product sheet.
On the other hand, if you're not satisfied with the product, you can always initiate a return procedure, which is free of charge, as part of an exchange.
On the second point concerning the carrier. Colissimo sent you an e-mail with details of how to collect your parcel. Did it arrive in your spam folder? This would explain the misunderstanding.
In any case, I'm really sorry that this order didn't give you 100% satisfaction.
I remain at your disposal,

Hello Mr B.
We have spoken about this, and I understand your annoyance.
Your parcel was delivered to Relais-colis in good time.
It was removed by the carrier from the "usual circuits" for a reason unknown to date. It has resurfaced following calls we made to their customer service department.
I am truly sorry for this incident, which is completely beyond our control.
For the record, and to ensure that this does not happen again, we have removed this carrier (Relais-Colis) from the list of carriers offered on the store, while they sort out their delivery problems. We fully understand that delivery times are an important factor in customer satisfaction.
I hope you won't hold this "incident" against us, which we were able to resolve together.

Thank you very much Serge for your review, we are delighted that you were satisfied with your order. We hope to see you soon among our customers.

Good day to you, sir,
First of all, thank you for taking the time to complete this survey.
We sincerely regret that you are not satisfied with the delivery time of our partner DPD, and we will let them know so that we can try to improve things.
However, if in future you would like your order to be delivered by your local BPost provider (La Poste in Belgium), please select the Colissimo carrier. Your order will then automatically be delivered by BPost.
I remain at your disposal,
Christophe

Thank you Alain for your positive review! We're glad you like our site.

First of all, thank you for your review. I am sorry for what happened with your order. We aim to offer you the best possible service and regret this incident beyond our control. We will pass on the information to the carrier so that this does not happen again.
Our Customer Service team remains at your disposal should you have any queries.

Thank you very much for your positive review! We are delighted that you enjoyed our product selection, as well as our team. We would be honored to have your support in the future.

Thank you for your review, Nicolas. We are sorry for your disappointment due to the long delivery, beyond our control. We ensure that all our products are of the highest quality before shipping. Also, it's normal that the front pocket is not stitched, so as to give you optimum range of movement. With use, you'll see that you'll feel more comfortable. What's more, we take your comments very seriously and will pass them on to our carrier. Thanks again for your support!

Thank you very much for your review, Serge! We're delighted that Homéose.fr has provided you with a fast, quality delivery service. We really appreciate your support and hope you will continue to enjoy our services.

Thank you very much for your review, Michel! We are delighted that you appreciate the welcome and the products we offer. We strive to provide quality products and we are happy that you benefit from them. Thank you for placing your trust in us!

Thank you Patrick! We are delighted that you were satisfied and that our contact person met your expectations. We hope to see you again soon!

Thank you very much for your review! We are glad you like our boxer shorts. We will do our best to offer you the best quality!

Thank you for taking the time to review our site. We are delighted to know that you are satisfied with our site!