Customer reviews of Homeose.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 916 published reviews

Summary of reviews

The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.

Reviews 2, 3 and 4 stars

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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/07/2020
Simple navigation with detailed description . pleasant site
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Response from Homeose.fr
Hello, Thank you for your order. Each product sheet is created manually by our team in order to transmit a maximum of information and retranscribe the best the article presented. I wish you a pleasant week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/07/2020
I will not give any comment olk
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Response from Homeose.fr
Hello, Thank you for your trust in our team and your loyalty for a few years now. Hoping to see you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
Received on time and great product packaging!
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Response from Homeose.fr
Hello, Thank you very much! Indeed, we try to do our best to make sure that everything goes smoothly from the order to the delivery! We are delighted that it was successful. Thank you for this evaluation. I wish you a good day, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/06/2020
Great site.
Lack of models for different brands. Diversify more the articles. Very fast delivery and quality product.
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Response from Homeose.fr
Hello, Thank you for your order and for taking a few minutes of your time to share your experience with us. We do our best to offer a wide range of products to meet all tastes and budgets. However, any proposal is welcome :) For the future, what type of products do you want and which is not yet proposed. I wish you a very good week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/06/2020
Fast delivery in a relay point, notified of the delivery by mail, thank you.
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Response from Homeose.fr
Hello, thank you! Indeed, we try to do our best to make sure that everything goes smoothly from the order to the delivery! We are delighted that it was successful. I wish you a good day, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/06/2020
Well received 48 hours after ordering
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Response from Homeose.fr
Hello, Thank you for your order. Any order placed before 3:30 pm is delivered the same day to the carrier. The opportunity for you to receive quickly the ordered article :) I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/06/2020
Accessible site that makes you want to buy everything
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Response from Homeose.fr
Hello, Thank you for your order. I am happy to see your enthusiasm after this first order.
I hope to see you soon on Homeose.fr Cordially Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/06/2020
Satisfied with my product.
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Response from Homeose.fr
Hello, guaranteed success for this summer! Thank you for your order and your evaluation. I wish you a pleasant week. Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
Order delivered quickly com dab. The products are overall in line with my expectations
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. Any order placed before 3:30 pm is delivered the same day to the carrier, the opportunity for you to have your products as soon as possible. I wish you a good weekend, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
Easy to discover site
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Response from Homeose.fr
Hello, Thank you for your order and for sharing with us your first experience with our team. We do our best to make the navigation and use of the store as intuitive as possible. Looking forward to seeing you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
Order delivered in 48h
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. Order delivered on time, however, I note that you invite us to do even better and would like to know the elements that you would like to see evolve for a satisfaction at the level of a 5/5. I wish you a pleasant week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/06/2020
I was waiting for a mask to be delivered (as advertised) but I did not find it in the package. Probably an oversight.
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Response from Homeose.fr
Hello, Following our telephone conversation and as agreed, I am pleased to confirm that the brand has been delivered to the carrier yesterday and will be delivered to your home very soon. I wish you a very good weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/06/2020
I was waiting for a mask to be delivered (as advertised) but I did not find it in the package. Probably an oversight.
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Response from Homeose.fr
Hello, Following my telephone message and not having succeeded in reaching you I renew all our excuses for this oversight. I hope that the products received as well as the gesture made following this will give you complete satisfaction. I wish you a pleasant week and remain at your disposal if necessary, do not hesitate! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
Perfect product
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Response from Homeose.fr
Hello, With the summer coming, this collection has not finished seducing you! Thank you for your order and your loyalty. Hope to see you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Very nice
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Response from Homeose.fr
Hello, Thank you for your order. You will surely be charmed by the color palette of this summer collection. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
super
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. I am delighted to see that this first order has given you complete satisfaction. We look forward to seeing you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
The TOP of the men's underwear
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. I note that you invite us to do even better and would like to know the elements that you would like to see evolve for a satisfaction at the level of a 5/5. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
Received within 4 days
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Response from Homeose.fr
Hello, Thank you for your order. The routing between France and Belgium seems to be back to its initial state, you are now equipped for the summer! Hope to see you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/05/2020
4 stars for delivery with 1 day delay
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Response from Homeose.fr
Thank you for your order and for participating in this evaluation. Although Colissimo has globally caught up with the delay accumulated during the confinement, it is still a few hours late for some important cities. Fortunately, this situation is exceptional. I hope you are fully satisfied with your product. Have a nice weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/05/2020
an intuitive site and that alone is great.
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Response from Homeose.fr
Hello Sir, Thank you for your order and your comments. Our store is constantly evolving and our team works daily to ensure a unique browsing experience. We are pleased to see that our daily efforts are bearing fruit. Remaining at your disposal and wishing you a good week, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/05/2020
Very good site, interesting price,
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Response from Homeose.fr
Hello, Thank you for your order and for sharing with us this first experience with our store. We try to propose regularly commercial operations allowing you to enjoy your favorite collections at lower prices. See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/05/2020
Your delivery instructions do not allow just a house name ..it will not proceed unless a number is added.
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Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this evaluation. When finalizing your order and if you encounter any difficulties, please do not hesitate to contact us. We are in fact reachable by chat, email or even by phone on +33 09 72 49 68 49. I hope that you are in any case fully satisfied with your products. I wish you a pleasant week, cordially Johann - Customer Service
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/05/2020
attention the packing arrived crushed fortunately that it does not break
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Response from Homeose.fr
Thank you for your order and for having spent a few minutes on this evaluation.
I am sorry to read that your package arrived in conditions that do not seem to be optimal and apologize for this incident beyond our control, fortunately exceptional.
I hope that the article received is intact and that you are fully satisfied with it.
I also inform you that I have forwarded your remarks to our partner. I wish you a pleasant weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
RASSS
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Response from Homeose.fr
Hello, Thank you for this evaluation and the confidence given to our team for a few years now. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
Sometimes lacks indications material-dimensions ...
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Response from Homeose.fr
Thank you for your order. We do our best to ensure that on each product sheet, systematically appears the material (under the title). A table of sizes is also available after the measurement by our team of the product. In case of questioning, our team is at your disposal, by mail, chat, or directly by phone at 0 805 69 21 21 (free call from a landline or mobile). Hope to see you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
Always as good
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Response from Homeose.fr
Hello, Thank you for your order. The quality of a service is also seen by its consistency! It's nice to see that for several years your satisfaction remains intact. I wish you a pleasant week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Friendly and understanding
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. Our customer service team does indeed do its best to satisfy you. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
Meets my expectations
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Response from Homeose.fr
Hello, Following your first order, thank you for taking the time to fill in this questionnaire. Your feelings are precious and your opinion seems to contain all the ingredients for a fully satisfied customer. However, I note that you invite us to do even better and would like to know the elements that you would like to see evolve for a satisfaction at the level of 5/5. I wish you a pleasant week and hope to fully satisfy you again soon, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
Some models are still expensive
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty for several years now.
We try to offer a wide choice of products to meet all tastes, but also all budgets. Some collections are more affordable than others, often in connection with the specificities of the products. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
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Response from Homeose.fr
Hello, Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
products arrived quickly
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. Indeed, order transmitted the day before a long weekend and received at the beginning of the week. I hope you are fully satisfied with this beautiful set! I wish you a very good weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
very good site, the prices are a bit prohibitive but it is certainly due to the brands (expensive for polyester)
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Response from Homeose.fr
Hello, Thank you for your order. We try to offer a wide range of products so that everyone can find what they are looking for according to their tastes but also their budget. Depending on the collections and brands, the price may indeed vary. But don't worry, we regularly put in place offers! So as not to miss any of them, don't hesitate to subscribe to our newsletter or simply follow us on social networks! Thank you for this review, see you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
Hello, Very good articles, the only downside is that the prices have increased significantly
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Response from Homeose.fr
Hello, Thank you for your order and for responding to this review.
To date, no price increase has been applied. However, depending on the collections and materials used or the technicality of the products, the price may indeed vary from one range to another. We do our best to offer a wide range of products in terms of choice of colors and materials as well as prices to meet all budgets. Many offers are also put in place to satisfy the greatest number. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
satisfied, thank you I will renew
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Response from Homeose.fr
Hello, Thank you for your order and this evaluation. Your opinion is precious to us. Also and in order to fully satisfy you during your next purchase, could you please indicate the points you would like to see improved? I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/04/2020
package received in good condition despite some delay probably due to the confinement, the articles correspond to my expectations, well packaged with always the delicate little attention is great very bientot
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. Indeed, our team currently present dispatches the same day any order finalized before 15:30. On the other hand the current economic situation, slows down the deliveries which remain however very fast. With the pleasure of seeing you again very soon on Homeose.fr Cordially Johann - Customer service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
Satisfied, in accordance with my expectations.
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Response from Homeose.fr
Hello, Thank you for your order and for taking the time to give us your feedback. I can see that your satisfaction is not total. For the future, what point would you like to see evolve? I wish you a pleasant week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
very good easy
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Response from Homeose.fr
Thank you for your order, it seems that the "facility" does not offer a perfect order. For the next times, and in order to fully satisfy you, what are the elements that you would like to see evolve? I wish you a pleasant week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
Very good site, just a shame that the products on sale are very quickly out of stock.
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. Indeed, some products are quickly victims of their success, and a promotional offer accentuates this effect. On the other hand, rest assured that we receive daily restocking in order to respond to the various requests. For the products for which a production is in progress, it is, in the majority of the cases, possible for you to order this one and they will arrive to you once the finalized production. Certain promotions also relate to products of the past collections and no restocking will thus be possible. In all the cases and if you wish an article in particular, do not hesitate to put to you in relation to our team which will be made a pleasure of accompanying you.
We can be reached via the online chat, by phone at 0 805 69 21 21 (free call from a landline or cell phone) or simply by mail, at the easiest way for you. Hoping to see you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2020
A little delay in delivery due to the fact that the product was out of stock, but I finally received it despite the lockdown. Congratulations to the Homeose team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
Very ergonomic site, easy to use, immediate preparation, shipping and delivery.
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