The store delivers consistently reliable order processing, with many customers noting easy ordering, accurate and timely fulfillment, careful packaging, and products arriving in good condition. They highlight fast and attentive customer service, including friendly phone support and responsive handling of exchanges or issues. The product range and descriptions are repeatedly praised, with items matching photos and sizes fitting well, supported by clear delivery timing and attractive prices. Overall, customers appreciate the seriousness, reliability, and ongoing positive shopping experience.
One of the items is slightly torn. I sent a photo by email and contacted customer service. I am not arranging the exchange with Noël who is coming. I requested a credit note or a commercial gesture. I have not received a response
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Response from Homeose.fr
Hello Sébastien,
We sincerely thank you for your feedback and for the 4/5 rating. We are sorry to learn that one of our items arrived slightly torn and that you did not receive a prompt response from our customer service. We understand the importance of your request, especially with the Christmas holidays approaching. Rest assured that we will closely examine your situation and contact you quickly to find a satisfactory solution. Your satisfaction is our priority.
Best regards,
The Homéose.fr team
J
Jean-Michel D.
Rating: 4 out of 5
following a purchase from 11/10/2025
In accordance with my order. Nice items delivered quickly
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Response from Homeose.fr
Hello Jean-Michel,
We sincerely thank you for taking the time to share your feedback. We are delighted to hear that your order met your expectations and that the delivery was prompt. Your satisfaction is our priority. We hope to have the pleasure of welcoming you again on Homéose.fr.
Best regards,
The Homéose.fr team
J
Jean-Manuel G.
Rating: 2 out of 5
following a purchase from 24/09/2025
Product received as described. However, extremely long delivery time, with no communication of information, and no response to the message left online.
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Response from Homeose.fr
Hello Sir,
Thank you for your order, and for the time you took to respond to this survey.
Before you placed your order, a 10-day restocking time was communicated to you.
I understand that you found this delay long, but we respected it.
We are working to offer you an ever-growing selection, and we strive to deliver to you as quickly as possible. However, we are subject to the manufacturers' delays.
I apologize for the inconvenience caused, and we remain at your disposal.
The Homéose team
D
Didier J.
Rating: 2 out of 5
following a purchase from 21/09/2025
For supposedly available items, the shipping took time, after my follow-up. When the package finally arrived, the shipment was incomplete. The payment, however, was full... Can definitely do better...! PS: I am still waiting for the rest of the delivery
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Response from Homeose.fr
Hello Didier,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations and we understand your frustration. Your satisfaction is our priority, and we will do everything we can to resolve this issue quickly. We invite you to contact us directly to rectify the incomplete shipment.
Best regards,
The Homéose.fr team
M
Marc G.
Rating: 4 out of 5
following a purchase from 22/09/2025
as always at homeose excellent
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Response from Homeose.fr
Dear Marc, we sincerely thank you for your positive feedback and your loyalty to Homéose.fr. We are delighted that you enjoyed your experience. Please feel free to reach out to us with any questions or suggestions!
Y
Yves S.
Rating: 3 out of 5
following a purchase from 09/09/2025
At first, products in stock and at payment... delivery time... Sad for this time but the quality of the goods is there
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Response from Homeose.fr
Hello Yves,
Thank you for your feedback and for taking the time to share your impressions on Homéose.fr. We are happy to hear that you appreciate the quality of our products. We apologize for the inconveniences encountered regarding the delivery time and we are actively working to improve this point. Your opinion is valuable and helps us to progress. Please feel free to contact us again if you have any other suggestions.
Best regards,
The Homéose.fr team
L
Luc B.
Rating: 3 out of 5
following a purchase from 25/08/2025
Order finally arrived but much later than initially promised because 'material in stock but not in the distribution location'. So 11 days before the order arrived at the shipping location and another 4 days before arrival at destination...
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Response from Homeose.fr
Dear Luc, thank you for taking the time to share your feedback on your experience with Homéose.fr. We sincerely apologize for the delay in your order, which does not meet our service standards. We take your comments into account to improve our logistics in the future.
G
Guy P.
Rating: 4 out of 5
following a purchase from 27/08/2025
Delivery a bit chaotic but very good product.
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Response from Homeose.fr
Hello Guy,
Thank you very much for your feedback and your rating of 4/5. We are delighted that you like our product! We also take note of your comments regarding the delivery and we are working to improve this aspect. Your feedback is valuable to us.
Best regards,
The Homéose.fr team
P
Patrick N.
Rating: 3 out of 5
following a purchase from 20/08/2025
Delivery took way too long!
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Response from Homeose.fr
Hello Patrick,
Thank you for taking the time to share your feedback on our site Homéose.fr. We are sorry to hear that the delivery of your order took longer than expected. Your feedback is valuable, and we are constantly working to improve our delivery times. Please feel free to contact us directly if you have any questions or concerns.
Best regards,
The Homéose team.
O
Olivier H.
Rating: 4 out of 5
following a purchase from 19/07/2025
For this order, items displayed as restocked during validation. I had to wait 1 month and send a follow-up email that went unanswered before receiving it.
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Response from Homeose.fr
Hello Olivier,
We sincerely thank you for your feedback and for the rating of 4/5. We are sorry to hear that you experienced delays as well as a lack of communication during your order. Your experience is valuable to us and we take your comments very seriously in order to improve our services. Please do not hesitate to contact us directly for any questions or assistance.
Best regards,
The Homéose.fr team
G
Gilbert C.
Rating: 3 out of 5
following a purchase from 26/07/2025
Why a credit note
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Response from Homeose.fr
Hello Gilbert, thank you for your feedback regarding our site Homéose.fr. The use of a credit note during certain transactions aims to facilitate the management of refunds while offering you flexibility for your future purchases. We appreciate your comments and continue to seek solutions to improve your experience.
L
Loic G.
Rating: 2 out of 5
following a purchase from 04/06/2025
delivery time too long
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Response from Homeose.fr
Hello Loïc,
Thank you for your feedback. We understand your frustration regarding the delivery time and we apologize for this inconvenience. Your satisfaction is our priority, and we are working tirelessly to improve our services. We hope to provide you with a better experience in the future.
Best regards,
The Homéose.fr team
J
Jean-Yves D.
Rating: 4 out of 5
following a purchase from 09/07/2025
Service as expected
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Response from Homeose.fr
Hello Jean-Yves,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted that our service met your expectations. Please feel free to share your suggestions to further improve our services.
Best regards,
The Homéose.fr team
P
Patrick J.
Rating: 4 out of 5
following a purchase from 21/07/2025
Not close enough in advice for the customer
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Response from Homeose.fr
Hello Patrick,
Thank you for your feedback and for the rating of 4/5. We take your comment regarding customer advice into account and we are constantly striving to improve our service to better meet your expectations. Please feel free to share your specific suggestions with us, as your satisfaction is our priority.
S
Serge B.
Rating: 2 out of 5
following a purchase from 29/06/2025
Too much delay between the order and delivery. If the item is not in stock, the customer should be informed BEFORE taking their money!
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Response from Homeose.fr
Hello Sir,
The item in your order was indeed labeled "In stock - Delivery within 10 days".
Indeed, it was a product sold at 50% off, which we had to retrieve from our secondary warehouse.
This information was provided to you on the product sheet, in the summary of your cart, well before processing your order.
You therefore ordered with full knowledge of the facts.
I see that you were delivered within the announced time frame.
Remaining at your disposal,
Customer Service
J
Jerome M.
Rating: 4 out of 5
following a purchase from 18/06/2025
Delivery times a bit long even if it was well indicated.
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Response from Homeose.fr
Hello Jérôme,
Thank you for your feedback and your rating of 4/5. We understand that delivery times can be an important factor, and we do our best to inform you in advance. Your feedback is valuable and will help us further improve our service.
J
Jean Claude G.
Rating: 4 out of 5
following a purchase from 29/06/2025
Super a bit expensive
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Response from Homeose.fr
Hello Jean Claude,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted that you appreciated our site Homéose.fr. We understand that the price may seem a bit high and we are constantly working to offer the best value for money. Please feel free to reach out to us if you have any other suggestions or questions.
Best regards,
The Homéose.fr team
E
Eddy R.
Rating: 4 out of 5
following a purchase from 28/06/2025
Choice but not always the right size
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Response from Homeose.fr
Hello Eddy,
Thank you for your feedback and your rating of 4/5! We are delighted that you appreciated the selection offered on our site. We take your comment about the sizes into account, and we are constantly working to improve the shopping experience. Please do not hesitate to contact us if you need assistance with your future orders.
Best regards,
The Homéose.fr team
D
David B.
Rating: 4 out of 5
following a purchase from 14/06/2025
Great choice, sexy and fast delivery
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Response from Homeose.fr
Hello David,
Thank you very much for your positive feedback! We are delighted that you appreciated our selection and the speed of our delivery. Your satisfaction is our priority. Don't hesitate to come back and see us!
Best regards,
The Homéose.fr team
N
Nicolas B.
Rating: 4 out of 5
following a purchase from 13/06/2025
Additional promotions would be a plus!
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Response from Homeose.fr
Hello Nicolas,
Thank you very much for your feedback and your rating! We are delighted that you appreciate our site. We take your suggestion regarding additional promotions into account and will do our best to consider them in the future. Don't hesitate to come back regularly to take advantage of our offers.
See you soon on Homéose.fr!
J
Jacques B.
Rating: 4 out of 5
following a purchase from 04/06/2025
No issues with the package. Product as described
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Response from Homeose.fr
Hello Jacques,
Thank you for your review and your rating of 4/5. We are delighted to hear that your package arrived without any issues and that the product meets your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Homéose.fr team
G
Gérard B.
Rating: 2 out of 5
following a purchase from 08/05/2025
Delay much too long
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Response from Homeose.fr
Hello Mr. B,
Thank you for taking the time to respond to this satisfaction questionnaire following your order.
I take note of the fact that you found the delay too long. It is true that with the public holidays in May, and the associated long weekends, some shipments have taken longer than usual, and I sincerely apologize for that.
We work every day to satisfy our customers, and we will discuss with our carriers how to shorten these few days of waiting when there are long weekends.
We remain at your disposal,
The Homéose team
Y
Yvan L.
Rating: 4 out of 5
following a purchase from 03/05/2025
Fast delivery
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Response from Homeose.fr
Hello Yvan,
Thank you for your positive feedback, and we are delighted to hear that you appreciated the speed of our delivery. Your satisfaction is our priority, and we strive to provide you with quality service. Please do not hesitate to reach out to us if you have any further comments or questions.
Best regards,
The Homéose.fr team
N
Nicolas D.
Rating: 4 out of 5
following a purchase from 26/04/2025
ONE SIZE AND WITHOUT PACK UP
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Response from Homeose.fr
Hello Nicolas,
Thank you for your feedback and for the 4/5 rating you gave us. We are delighted that the size of our products suits you. Regarding the lack of packaging, your feedback is valuable and we will take your comment into account to improve our service. Please feel free to contact us for any suggestions or questions.
Best regards,
The Homéose.fr team
M
Mickaël T.
Rating: 4 out of 5
following a purchase from 27/04/2025
High price
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Response from Homeose.fr
Thank you, Mickaël, for your feedback and your rating of 4/5. We understand that the price may seem high, but we strive to offer high-quality products and impeccable service. Your feedback is valuable and will help us continue to improve our offerings.
A
Alexis G.
Rating: 4 out of 5
following a purchase from 26/04/2025
Fast delivery. Quality products. I regret that the material descriptions are not more precise: I didn't think the pajamas were made of jersey.
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Response from Homeose.fr
Hello Alexis, thank you for your feedback and we are pleased to hear that you appreciated the speed of our delivery as well as the quality of our products. We take your comment regarding the material descriptions into account and will work on improving them to better inform our customers. Please feel free to reach out to us with any other suggestions.
Y
Yannick H.
Rating: 3 out of 5
following a purchase from 11/04/2025
Thank you, very good site
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Response from Homeose.fr
Hello Yannick,
Thank you very much for your review and your rating! We are glad that you appreciate our site Homéose.fr. Please feel free to share your suggestions to improve it further. Your feedback is valuable!
Best regards,
The Homéose.fr team
J
Jean Pierre S.
Rating: 4 out of 5
following a purchase from 03/04/2025
always impeccable
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Response from Homeose.fr
Dear Jean Pierre,
M
Michel L.
Rating: 4 out of 5
following a purchase from 18/03/2025
The coolest collection of quality men's underwear. A bit pricey, but occasionally there are valid promotions.
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Response from Homeose.fr
Hello Michel,
Thank you for your positive review of our collection of men's underwear on Homéose.fr. We are delighted that you appreciate the quality of our products and we hope that our promotions will allow you to enjoy our items at more accessible prices. Feel free to check back regularly to discover our new offers!
T
Thierry D.
Rating: 4 out of 5
following a purchase from 22/03/2025
Everything is fine but with a long delivery time
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Response from Homeose.fr
Hello Thierry,
G
Guy D.
Rating: 3 out of 5
following a purchase from 14/03/2025
Delivery a bit long
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Response from Homeose.fr
Hello Mr. D. I am really sorry that you found the delivery a bit long, and I apologize for that. Please know that we are doing everything we can to satisfy you, especially regarding delivery times. However, we are unfortunately not immune to incidents with the carrier, and I apologize on their behalf. I hope that this incident, which is beyond our control, will not undermine the trust you have shown us with your many orders. I remain at your disposal. The Homéose Team
F
Frederic M.
Rating: 4 out of 5
following a purchase from 17/03/2025
Very good welcome, a lot of choices, perfect.
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Response from Homeose.fr
Hello Frédéric,
C
Cyril B.
Rating: 4 out of 5
following a purchase from 24/02/2025
good but a bit expensive for a cotton tee shirt not made in france voila
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Response from Homeose.fr
Hello Cyril,
C
Christophe B.
Rating: 2 out of 5
following a purchase from 03/02/2025
Delays not respected for this order and a perfectible customer relationship.
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Response from Homeose.fr
Good day to you,
Thank you for taking the time to complete this satisfaction survey.
We were indeed 1 day late in shipping your order, and I apologize for this delay beyond our control.
You requested a refund for the product concerned, and we did so immediately, without further discussion.
Customer satisfaction is our daily goal. We obviously failed to do so with you, and I regret this.
I remain at your disposal,
The Homeose team
U
Ugo E.
Rating: 2 out of 5
following a purchase from 24/01/2025
Delivery times are poorly explained when the product is in stock elsewhere.
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Response from Homeose.fr
Hello,
Thank you for taking the time to give us your feedback on your latest order.
Concerning the delivery times you mention, they are written on each product, according to the size you select; then, they are reminded before the validation of your basket, in the summary.
In your case, the delivery times have been respected.
If you have any suggestions on how we can make the information more visible, please do not hesitate to contact us again.
Customer information and satisfaction are very important to us.
I remain at your disposal,
Thank you again for your orders,
Christophe - Customer Service
G
Gilles T.
Rating: 4 out of 5
following a purchase from 20/01/2025
Product conforms, delivery to selected relay point.
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Response from Homeose.fr
Hello Gilles,
Thank you very much for your positive review on Homéose.fr! We're delighted to hear that you were satisfied with the product and that delivery went smoothly. Your feedback is invaluable to us. We look forward to seeing you again on our site!
Best regards,
The Homeose.fr team
F
François V.
Rating: 4 out of 5
following a purchase from 01/02/2025
Satisfied for the moment. See in use
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Response from Homeose.fr
Hello François,
Thank you very much for your positive review and your 4/5 rating! We're delighted to hear that you're satisfied so far. Please don't hesitate to get back to us with your feedback. We value your feedback!
Sincerely yours
The Homeose.fr team
M
Michel D.
Rating: 4 out of 5
following a purchase from 26/01/2025
Comfortable items.
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Response from Homeose.fr
Hello Michel,
Thank you very much for your positive feedback on our Homéose.fr website. We're delighted to hear that you appreciate the comfort of our products, and we hope to continue satisfying you with our future products. Please do not hesitate to contact us again if you have any suggestions or special requirements.
P
Philippe B.
Rating: 4 out of 5
following a purchase from 26/01/2025
Very satisfied
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Response from Homeose.fr
Hello Philippe,
Thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with your experience on Homéose.fr. Please don't hesitate to get back to us if you have any suggestions or questions.
Best regards,
The Homeose team.
V
Vianney C.
Rating: 4 out of 5
following a purchase from 09/01/2025
Very good
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Response from Homeose.fr
Hello Vianney,
We would like to thank you sincerely for your positive review of our website Homéose.fr. We are delighted to know that your experience was satisfactory. Please let us know if you have any suggestions on how we can further improve our services.
Best regards,
The Homeose team.
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