The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
Hello Gilbert, thank you for your feedback regarding our site Homéose.fr. The use of a credit note during certain transactions aims to facilitate the management of refunds while offering you flexibility for your future purchases. We appreciate your comments and continue to seek solutions to improve your experience.
L
Loic G.
Rating: 2 out of 5
following a purchase from 04/06/2025
delivery time too long
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Response from Homeose.fr
Hello Loïc,
Thank you for your feedback. We understand your frustration regarding the delivery time and we apologize for this inconvenience. Your satisfaction is our priority, and we are working tirelessly to improve our services. We hope to provide you with a better experience in the future.
Best regards,
The Homéose.fr team
J
Jean-Yves D.
Rating: 4 out of 5
following a purchase from 09/07/2025
Service as expected
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Response from Homeose.fr
Hello Jean-Yves,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted that our service met your expectations. Please feel free to share your suggestions to further improve our services.
Best regards,
The Homéose.fr team
P
Patrick J.
Rating: 4 out of 5
following a purchase from 21/07/2025
Not close enough in advice for the customer
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Response from Homeose.fr
Hello Patrick,
Thank you for your feedback and for the rating of 4/5. We take your comment regarding customer advice into account and we are constantly striving to improve our service to better meet your expectations. Please feel free to share your specific suggestions with us, as your satisfaction is our priority.
S
Serge B.
Rating: 2 out of 5
following a purchase from 29/06/2025
Too much delay between the order and delivery. If the item is not in stock, the customer should be informed BEFORE taking their money!
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Response from Homeose.fr
Hello Sir,
The item in your order was indeed labeled "In stock - Delivery within 10 days".
Indeed, it was a product sold at 50% off, which we had to retrieve from our secondary warehouse.
This information was provided to you on the product sheet, in the summary of your cart, well before processing your order.
You therefore ordered with full knowledge of the facts.
I see that you were delivered within the announced time frame.
Remaining at your disposal,
Customer Service
J
JEROME M.
Rating: 4 out of 5
following a purchase from 18/06/2025
Delivery times a bit long even if it was well indicated.
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Response from Homeose.fr
Hello Jérôme,
Thank you for your feedback and your rating of 4/5. We understand that delivery times can be an important factor, and we do our best to inform you in advance. Your feedback is valuable and will help us further improve our service.
J
Jean Claude G.
Rating: 4 out of 5
following a purchase from 29/06/2025
Super a bit expensive
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Response from Homeose.fr
Hello Jean Claude,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted that you appreciated our site Homéose.fr. We understand that the price may seem a bit high and we are constantly working to offer the best value for money. Please feel free to reach out to us if you have any other suggestions or questions.
Best regards,
The Homéose.fr team
E
Eddy R.
Rating: 4 out of 5
following a purchase from 28/06/2025
Choice but not always the right size
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Response from Homeose.fr
Hello Eddy,
Thank you for your feedback and your rating of 4/5! We are delighted that you appreciated the selection offered on our site. We take your comment about the sizes into account, and we are constantly working to improve the shopping experience. Please do not hesitate to contact us if you need assistance with your future orders.
Best regards,
The Homéose.fr team
D
David B.
Rating: 4 out of 5
following a purchase from 14/06/2025
Great choice, sexy and fast delivery
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Response from Homeose.fr
Hello David,
Thank you very much for your positive feedback! We are delighted that you appreciated our selection and the speed of our delivery. Your satisfaction is our priority. Don't hesitate to come back and see us!
Best regards,
The Homéose.fr team
N
NICOLAS B.
Rating: 4 out of 5
following a purchase from 13/06/2025
Additional promotions would be a plus!
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Response from Homeose.fr
Hello Nicolas,
Thank you very much for your feedback and your rating! We are delighted that you appreciate our site. We take your suggestion regarding additional promotions into account and will do our best to consider them in the future. Don't hesitate to come back regularly to take advantage of our offers.
See you soon on Homéose.fr!
J
Jacques B.
Rating: 4 out of 5
following a purchase from 04/06/2025
No issues with the package. Product as described
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Response from Homeose.fr
Hello Jacques,
Thank you for your review and your rating of 4/5. We are delighted to hear that your package arrived without any issues and that the product meets your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Homéose.fr team
G
Gérard B.
Rating: 2 out of 5
following a purchase from 08/05/2025
Delay much too long
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Response from Homeose.fr
Hello Mr. B,
Thank you for taking the time to respond to this satisfaction questionnaire following your order.
I take note of the fact that you found the delay too long. It is true that with the public holidays in May, and the associated long weekends, some shipments have taken longer than usual, and I sincerely apologize for that.
We work every day to satisfy our customers, and we will discuss with our carriers how to shorten these few days of waiting when there are long weekends.
We remain at your disposal,
The Homéose team
Y
Yvan L.
Rating: 4 out of 5
following a purchase from 03/05/2025
Fast delivery
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Response from Homeose.fr
Hello Yvan,
Thank you for your positive feedback, and we are delighted to hear that you appreciated the speed of our delivery. Your satisfaction is our priority, and we strive to provide you with quality service. Please do not hesitate to reach out to us if you have any further comments or questions.
Best regards,
The Homéose.fr team
N
nicolas D.
Rating: 4 out of 5
following a purchase from 26/04/2025
ONE SIZE AND WITHOUT PACK UP
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Response from Homeose.fr
Hello Nicolas,
Thank you for your feedback and for the 4/5 rating you gave us. We are delighted that the size of our products suits you. Regarding the lack of packaging, your feedback is valuable and we will take your comment into account to improve our service. Please feel free to contact us for any suggestions or questions.
Best regards,
The Homéose.fr team
M
Mickaël T.
Rating: 4 out of 5
following a purchase from 27/04/2025
High price
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Response from Homeose.fr
Thank you, Mickaël, for your feedback and your rating of 4/5. We understand that the price may seem high, but we strive to offer high-quality products and impeccable service. Your feedback is valuable and will help us continue to improve our offerings.
A
Alexis G.
Rating: 4 out of 5
following a purchase from 26/04/2025
Fast delivery. Quality products. I regret that the material descriptions are not more precise: I didn't think the pajamas were made of jersey.
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Response from Homeose.fr
Hello Alexis, thank you for your feedback and we are pleased to hear that you appreciated the speed of our delivery as well as the quality of our products. We take your comment regarding the material descriptions into account and will work on improving them to better inform our customers. Please feel free to reach out to us with any other suggestions.
Y
Yannick H.
Rating: 3 out of 5
following a purchase from 11/04/2025
Thank you, very good site
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Response from Homeose.fr
Hello Yannick,
Thank you very much for your review and your rating! We are glad that you appreciate our site Homéose.fr. Please feel free to share your suggestions to improve it further. Your feedback is valuable!
Best regards,
The Homéose.fr team
J
Jean Pierre S.
Rating: 4 out of 5
following a purchase from 03/04/2025
always impeccable
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Response from Homeose.fr
Dear Jean Pierre,
M
Michel L.
Rating: 4 out of 5
following a purchase from 18/03/2025
The coolest collection of quality men's underwear. A bit pricey, but occasionally there are valid promotions.
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Response from Homeose.fr
Hello Michel,
Thank you for your positive review of our collection of men's underwear on Homéose.fr. We are delighted that you appreciate the quality of our products and we hope that our promotions will allow you to enjoy our items at more accessible prices. Feel free to check back regularly to discover our new offers!
T
Thierry D.
Rating: 4 out of 5
following a purchase from 22/03/2025
Everything is fine but with a long delivery time
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Response from Homeose.fr
Hello Thierry,
G
Guy D.
Rating: 3 out of 5
following a purchase from 14/03/2025
Delivery a bit long
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Response from Homeose.fr
Hello Mr. D. I am really sorry that you found the delivery a bit long, and I apologize for that. Please know that we are doing everything we can to satisfy you, especially regarding delivery times. However, we are unfortunately not immune to incidents with the carrier, and I apologize on their behalf. I hope that this incident, which is beyond our control, will not undermine the trust you have shown us with your many orders. I remain at your disposal. The Homéose Team
F
Frederic M.
Rating: 4 out of 5
following a purchase from 17/03/2025
Very good welcome, a lot of choices, perfect.
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Response from Homeose.fr
Hello Frédéric,
C
cyril B.
Rating: 4 out of 5
following a purchase from 24/02/2025
good but a bit expensive for a cotton tee shirt not made in france voila
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Response from Homeose.fr
Hello Cyril,
C
Christophe B.
Rating: 2 out of 5
following a purchase from 03/02/2025
Delays not respected for this order and a perfectible customer relationship.
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Response from Homeose.fr
Good day to you,
Thank you for taking the time to complete this satisfaction survey.
We were indeed 1 day late in shipping your order, and I apologize for this delay beyond our control.
You requested a refund for the product concerned, and we did so immediately, without further discussion.
Customer satisfaction is our daily goal. We obviously failed to do so with you, and I regret this.
I remain at your disposal,
The Homeose team
U
Ugo E.
Rating: 2 out of 5
following a purchase from 24/01/2025
Delivery times are poorly explained when the product is in stock elsewhere.
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Response from Homeose.fr
Hello,
Thank you for taking the time to give us your feedback on your latest order.
Concerning the delivery times you mention, they are written on each product, according to the size you select; then, they are reminded before the validation of your basket, in the summary.
In your case, the delivery times have been respected.
If you have any suggestions on how we can make the information more visible, please do not hesitate to contact us again.
Customer information and satisfaction are very important to us.
I remain at your disposal,
Thank you again for your orders,
Christophe - Customer Service
G
Gilles T.
Rating: 4 out of 5
following a purchase from 20/01/2025
Product conforms, delivery to selected relay point.
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Response from Homeose.fr
Hello Gilles,
Thank you very much for your positive review on Homéose.fr! We're delighted to hear that you were satisfied with the product and that delivery went smoothly. Your feedback is invaluable to us. We look forward to seeing you again on our site!
Best regards,
The Homeose.fr team
F
François V.
Rating: 4 out of 5
following a purchase from 01/02/2025
Satisfied for the moment. See in use
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Response from Homeose.fr
Hello François,
Thank you very much for your positive review and your 4/5 rating! We're delighted to hear that you're satisfied so far. Please don't hesitate to get back to us with your feedback. We value your feedback!
Sincerely yours
The Homeose.fr team
M
Michel D.
Rating: 4 out of 5
following a purchase from 26/01/2025
Comfortable items.
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Response from Homeose.fr
Hello Michel,
Thank you very much for your positive feedback on our Homéose.fr website. We're delighted to hear that you appreciate the comfort of our products, and we hope to continue satisfying you with our future products. Please do not hesitate to contact us again if you have any suggestions or special requirements.
P
philippe B.
Rating: 4 out of 5
following a purchase from 26/01/2025
Very satisfied
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Response from Homeose.fr
Hello Philippe,
Thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with your experience on Homéose.fr. Please don't hesitate to get back to us if you have any suggestions or questions.
Best regards,
The Homeose team.
V
Vianney C.
Rating: 4 out of 5
following a purchase from 09/01/2025
Very good
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Response from Homeose.fr
Hello Vianney,
We would like to thank you sincerely for your positive review of our website Homéose.fr. We are delighted to know that your experience was satisfactory. Please let us know if you have any suggestions on how we can further improve our services.
Best regards,
The Homeose team.
E
Emmanuel H.
Rating: 4 out of 5
following a purchase from 05/01/2025
Merchandise conforms to what I saw on the site. No disappointment
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Response from Homeose.fr
Thank you for your positive feedback on our site, we are delighted that you were satisfied with your order on Homéose.fr. Don't hesitate to come back to us if you need new products.
J
julien C.
Rating: 4 out of 5
following a purchase from 06/01/2025
Site with many products at interesting prices.
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Response from Homeose.fr
Thank you for your positive review of our Homéose.fr website, it encourages us in our work to offer you even more quality products at attractive prices. We hope to see you soon on our site for new orders!
M
Michel F.
Rating: 4 out of 5
following a purchase from 16/11/2024
Thanks for the 12e for my next order
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Response from Homeose.fr
Thank you for your feedback, Michel. We're delighted that you enjoyed our site and that you were able to take advantage of an interesting offer for your next order. We hope to see you soon on Homéose.fr!
C
Christian R.
Rating: 4 out of 5
following a purchase from 27/11/2024
I'm a little disappointed with the set of 3 boxers in terms of their shape and origin (ADDICTED). All in all, I was expecting 100% cotton and not blends, as I wanted cotton underwear and not fabric mixed with elastane! The most pleasant and soft to wear is the one made in China (Tommy HILFINGER) and the one from Portugal is soft to the touch but not yet worn!!!!
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Response from Homeose.fr
Hello Christian, thank you for your feedback on our website Homéose.fr. We're sorry that you weren't entirely satisfied with the ADDICTED boxer shorts. We select our products with care, but it is possible that some items do not always meet our customers' expectations. We have taken into account your comments regarding the composition of this underwear and will do our utmost to better specify the characteristics of our products in the future. We hope that the Tommy Hilfiger and Portugal boxer shorts will suit you better, so please let us know what you think after wearing them. We wish you a pleasant day. The Homéose.fr team.
V
Victor F.
Rating: 4 out of 5
following a purchase from 23/11/2024
Order received compliant after product and delivery delays.
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Response from Homeose.fr
Hello Victor, thank you for your review of our website Homéose.fr. We are delighted to see that you are satisfied with your order despite the slight delay on some products. We make it a point of honour to respect our delivery times and are delighted that you have received your order as you expected. We hope to see you soon on our site and remain at your disposal for any request. Thank you again for your 4/5 rating. See you soon on Homéose.fr!
R
Raphael S.
Rating: 4 out of 5
following a purchase from 20/11/2024
Always fast good product Just too bad no more free home delivery
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Response from Homeose.fr
Thank you for your review of our Homéose.fr website. We are delighted that you appreciate the speed of our service and the quality of our products. We have taken into account your comment about free home delivery for orders under €50 and we will try to find solutions to better satisfy our loyal customers. Thank you again for your trust and your 4/5 rating. We hope to see you soon on our site!
E
Emmanuel C.
Rating: 3 out of 5
following a purchase from 31/10/2024
Easy to order, quality products packaged with care and attention, but very, very long delivery time.
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Response from Homeose.fr
Good day to you,
It's true that on your last order, 2 weeks passed between your order and its dispatch.
When you placed your order, the products were clearly marked as "awaiting restocking - Delivery within 10-15 days".
We do our utmost to reduce restocking times, but we are dependent on our manufacturers' lead times.
I'm sorry you had to wait, and thank you for sharing your experience.
Customer Service
J
Jean-Yves D.
Rating: 4 out of 5
following a purchase from 05/11/2024
Easy access, simple and efficient sales site.
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Response from Homeose.fr
Thank you for your positive review of our Homéose.fr website, Mr Jean-Yves. It encourages us to continue improving our platform to offer you an ever more pleasant and efficient shopping experience. Please let us know if you have any suggestions so that we can better meet your needs. Thank you again for your trust and support. We wish you a pleasant day.
Y
yves S.
Rating: 4 out of 5
following a purchase from 27/10/2024
Corresponds to the order
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Response from Homeose.fr
Thank you for your positive review of our website Homéose.fr. We are delighted that our service meets your expectations. We thank you for your confidence.
J
Jean-Yves D.
Rating: 3 out of 5
following a purchase from 21/09/2024
The parcel has not arrived at the planned delivery point.
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