Customer reviews of Homeose.fr

Thank you for your feedback, we are happy to know that you are satisfied with our follow-up. We do our utmost to meet our customers' expectations. Please do not hesitate to contact us if you require any further information about our products. We look forward to seeing you on Homéose.fr.

Hello,
As we have explained to you on several occasions by telephone and by email, Eminence is currently experiencing difficulties in honouring and delivering orders placed by its retailers.
As we have proposed, we can proceed with a refund on this undelivered product. You have told us that you would like to wait, so we are regularly contacting Eminence for this product.
We remain at your disposal.
The Homeose team

Thank you very much for your positive review of our website Homéose.fr! We are delighted that you enjoyed your experience. Please do not hesitate to contact us if you have any questions or suggestions. We hope to see you soon on our site. Thanks again for your support!

Good day to you, sir,
I'm sorry that you found the delivery too long.
When you saw the products you selected, they were stamped with 8-10 days delivery. You were reminded of this before validating your basket.
Nevertheless, you placed your order on 27/09. We dispatched it on 03/09, i.e. 6 days later, thus fulfilling our commitment.
We strive to deliver to our customers as quickly as possible and to keep them informed at every stage of the ordering process, even before you place your order via the product sheets.
That said, we work hard every day to improve things, and the vast majority of our orders are dispatched the same day, as you can see from the various customer reviews.
I remain at your disposal should you need me,
The Homeose team

Thank you for your positive feedback on our website Homéose.fr. I am sorry to hear that Colissimo did not follow the delivery instructions. However, I am delighted to hear that you were satisfied with your order and the service provided by Homéose. We always listen to our customers and do our best to provide them with a pleasant shopping experience. We hope to see you soon on our site. Thank you for your trust and support.

Thank you for your positive review of our Homéose.fr website! We're delighted to hear that you appreciated the quality of our service, both in terms of shipping and the packaging of our parcels. We're also delighted that you liked our clothes. We are constantly striving to offer our customers high-quality products. We look forward to serving you again in the future. Best regards. The Homéose.fr team.

Thank you for your positive review of our website Homéose.fr. We are delighted that your products met your expectations and that the packaging was perfect. We take note of your comment regarding delivery times and will do our best to improve our service in the future. We hope to see you soon on our site!

Thank you for your positive review of Homéose.fr! We're delighted you like our products. Please do not hesitate to contact us should you require any further information. We hope to see you soon on our site.

Thank you for your positive review of our website Homéose.fr. We are delighted that our quality and original products meet your expectations. We will continue to do our best to satisfy you. Please do not hesitate to contact us should you require any further information about our products. Thank you again for your trust and support. We look forward to seeing you again on our site!

I am delighted to read that you are very satisfied with our website Homéose.fr. We are constantly listening to our customers and doing our best to offer a quality service. If you have any suggestions for improvement, please let us know. Thank you for your 4/5 rating!

Hello Claude,

We would like to thank you for your review and your 4/5 rating of our website Homéose.fr. We are sorry that some items purchased are too large. We will pass this on to our team to improve our service. We are also sorry for the delay in delivery caused by La Poste. We hope this will not prevent you from continuing to order on our site. Please do not hesitate to contact us should you have any further queries. Thank you again for your confidence.

The Homeose.fr team

Thank you for your positive review of our Homeose.fr website. We are delighted to have been able to meet your expectations. Please do not hesitate to contact us should you require any further information about our products. Thank you for your trust and for your 4/5 rating!

Hello CHRISTINE,

Thank you for your feedback on our website Homéose.fr. We are sorry to hear that you are experiencing a problem with the Navy Blue Bodysuit you ordered. Please send us a photo of the product so that we can provide you with a satisfactory solution as soon as possible. Thank you again for your trust and loyalty to our brand. Have a nice day.

Thank you very much for your feedback, Bruno! We're delighted that our site is meeting your expectations. Please don't hesitate to contact us if you need any further help or advice on using our site. We'll do our best to satisfy you. Thanks again for your 4/5 rating!

Thank you for your review, Bart. We're delighted that you've enjoyed our Homeose.co.uk site. We will continue to do our best to provide you with relevant and useful information about homeopathy. Thank you again for your 4/5 rating, it means a lot to us. Please don't hesitate to contact us if you have any questions or suggestions. We hope to see you soon!

Hello Patrick, I'm delighted to read that you had a good experience at Homéose.fr and that you found what you were looking for. We look forward to welcoming you back to our store. Thank you for your positive note! Have a nice day."

Thank you Xavier, we are delighted that you appreciate the quality of our products and we are always happy to offer discounts to our loyal customers. Thank you for your positive review!

Thank you very much for your positive feedback on our website Homéose.fr. We are delighted to know that you are always satisfied with your orders and that you like our fast delivery service and our little touches. We do our best to satisfy our customers and hope to see you soon on our site. Thank you again for your trust and loyalty. Best regards. The Homéose.fr team.

Thank you for your positive feedback on our site, Michel. We are delighted to hear that you appreciated the quality of our products and our wide selection. We make it a point of honour to ensure prompt delivery to satisfy our customers. Your opinion is very important to us and we hope to continue to serve you in the future. Thank you again for your 4/5 rating, it's very encouraging for us!

Hello,
I'm sorry that the product you received does not fit.
Each manufacturer has its own pattern, so there are variations between different brands; sometimes even within the same brand.
That's why, for each product, we've created a size chart with a universal measurement, the size in cm. So, depending on your waist size, you're bound to find the right product for you.

I understand that you may not have seen this size chart (available on each product sheet, below the product name), so I suggest you request an exchange in a size that suits you best, from your Customer Area, or by telephone if it's easier for you.
I remain at your disposal,
Customer Service

Hello,
I'm sorry that the Modus Vivendi products did not give you complete satisfaction.
As your order was delivered several months ago, we can arrange a return for after-sales service.
Please do not hesitate to contact our Customer Service Department to arrange this.
Please send us photos of the products in question so that we can forward them to the manufacturer.
I remain at your disposal,

Hello,
You're right, it took us more than ten days to get the order to your home, and I'd like to apologize for that.
To explain, we had to deal with the long "bridges" at the beginning of May, which completely disrupted shipments to our carriers.
We, too, had to endure these long delays. Perhaps we should have communicated more on the subject.

Once again, I apologize for the delay.
I remain at your disposal,
Christophe - Customer Service

Thank you for your positive feedback, we are delighted that you are satisfied with your order on our website Homéose.fr. We thank you for your trust and loyalty, and hope to see you soon on our online store. We hope to see you soon!

Thank you for your review and your note. We have taken into account your remark concerning the size indications; this is why on each product sheet we indicate the measurements in cm of waist circumference according to the sizes. We hope that your product will be replaced quickly and that you will be happy with your new size. Thank you for your trust and understanding. See you soon on Homéose.fr!

Thank you for your feedback, Didier. We're sorry to see that our prices have risen for you over the years. However, we would like to assure you that our products remain of very high quality and that we continue to offer promotions to enable our loyal customers to benefit from advantageous prices. As far as manufacturing in China is concerned, we remain very attentive to the quality of our products and work with trusted suppliers to maintain our quality standards. We thank you for your loyalty and look forward to satisfying you for many years to come. Sincerely, The Homéose.fr team.

Thank you for your feedback, Laurent. We're delighted that you liked our T-shirts and we take note of your suggestion regarding the XXL size. We are constantly working to improve the quality of our products in order to better satisfy our customers. Thank you again for your trust and your positive feedback!

Hello Mr G.
First of all, I would like to thank you for placing an order on our homeose.fr website.
I am surprised by your message, since the only emails we have sent you are :
- confirmation of your account creation
- payment receipt for your order
- confirmation of your order
- the order tracking link, so that you can follow the progress of your order

So, yes, 4 emails for one order may seem like a lot, but we feel that each of these emails is an important part of the ordering process.

I can also confirm that you are not subscribed to our newsletters, so we won't be receiving any "advertising" from you.

We remain at your disposal,
Customer Service

Thank you very much for your positive feedback on our website Homéose.fr. Indeed, we are aware that our delivery times can sometimes be a little long, but we do our best to improve this. We are delighted that you are satisfied with your order. Please let us know if you have any other comments or suggestions so that we can continue to improve. Thank you again for your trust and your 4/5 rating.

Hello Monsieur Prugne,
Thank you for your review. Men's underwear collections evolve, and brands design new models every season.
Models from previous collections are therefore on special offer while stocks last.
I'm sorry that the model you wanted to order is no longer available in your size.
I invite you to follow us and discover the new Eden Park models and the "old" ones on promotion; I'm sure you'll find what you're looking for in our selection.
I remain at your disposal should you need me, and I hope to see you again soon, completely satisfied with our Homéose boutique and with a top score.

Good day to you,
Thank you for taking the time to give us your opinion.
Regarding the product where the size does not suit you, I invite you to request an exchange from your Customer Area. The exchange is 100% free of charge for Homéose.
As for the delay, we've talked about it, and once again, I apologize for the two-day delay compared with what was announced on the site.
We work hard every day to ensure your 100% satisfaction, and we take this task very seriously.
We remain at your disposal should you require any assistance, particularly in organizing your product return.
Have a nice day,
Best regards,

Thank you for your review and your positive rating of our website, Homéose.fr. We are happy to see that you did not encounter any problems during your visit to our site. We are continually striving to improve our site to provide the best possible experience for our users. Thanks again and see you soon!

Thank you very much for your positive feedback on our website Homéose.fr. We are delighted that our products, advice and service have lived up to your expectations. Your satisfaction is our priority and we will continue to do our utmost to offer you the best possible service. Thank you again for your confidence, and see you soon on Homéose.fr!

Thank you very much Xavier for your positive review of our website Homéose.fr! We are delighted to know that you are satisfied with our services and we thank you for your loyalty. See you soon on our site!

Thank you for your positive feedback, Bruno! We're delighted to hear that you're satisfied with our Homeose.co.uk website. Please do not hesitate to send us your comments and suggestions so that we can continue to improve our service. See you soon on Homéose!

Thank you for your positive review of our website Homéose.fr. We are delighted to know that you are satisfied with our services and that you consider us to be an excellent, reliable and efficient supplier. We will continue to work hard to maintain this level of customer satisfaction. Thank you for your confidence and we look forward to seeing you soon on our Homeose.co.uk website.

Thank you for your review, we are delighted that you are satisfied with our product. We are sorry for the delay in receiving your order, we are doing our best to reduce this waiting time. Your feedback helps us to improve our service. Thank you for your confidence in Homéose.fr.

Thank you for your positive feedback on our website Homéose.fr. We are delighted that you have appreciated the quality of our services and the speed of delivery of your package. We hope to see you soon among our satisfied customers.

Thank you for your positive review of our Homéose.fr website! We're delighted that you like our products and hope to continue satisfying you in the future. Please do not hesitate to contact us if you have any questions or suggestions.