Customer reviews of Homeose.fr

Thank you for your positive feedback, we are glad to know that you appreciate our website Homéose.fr. We strive to provide quality information. Please do not hesitate to contact us should you require any further information.

Thank you for your rating and review of our Homeose.co.uk website. We are aware that pockets can have an impact on the figure, however we do our best to offer quality and comfortable products. We take your comment into account and will do our utmost to improve our products. Thank you again for your positive feedback, it encourages us to keep improving. Best regards.

Thank you for your positive review of our brand! We are delighted that you appreciate the quality of our Addicted underwear. We hope to see you soon on our website Homéose.fr.

Thank you for your positive feedback, Laurent. We're happy to hear that you were satisfied with your order on our website Homéose.fr. We look forward to seeing you among our customers again, and please don't hesitate to contact us if you need any further help or advice. Have a nice day.

Thank you for your positive feedback, we are delighted that our article met your expectations. Don't hesitate to come back to us if you need any further information or advice. Have a nice day!

Thank you very much for your review, Eric. We are very sorry that you were not satisfied with one of our products. Please do not hesitate to contact our customer service department to set up a returns procedure. I can confirm that there is no charge for an exchange.

Thank you very much for your positive review, Claude. We appreciate your support and look forward to providing you with an even better experience on Homéose.fr.

Thank you for your positive review, Lambert. We're delighted you enjoyed Homéose.fr.

Thank you for your review, Nicolas! We're delighted that you're satisfied with our products and our site. We will take your comments into account and do our best to respond to them.

Thank you for your positive review, Guy. We are delighted that you are satisfied with our site.

Thank you for your review, Philippe! We are delighted to have satisfied you and hope you will continue to enjoy our products.

Thank you for your feedback, we will be working with our delivery partners to ensure that delivery times are better met.

Thank you Eric, we really appreciate your feedback. We appreciate that you found our selection interesting and varied. We strive to deliver quickly and free of charge. We work hard every day to offer top quality at reasonable prices.

Thank you Lionel, we do our best to offer good products and quality service. Your feedback is much appreciated!

Thank you very much for your feedback, Olivier. We strive to maintain quality products and deliver as quickly as possible. We will continue to work hard to improve and shorten the delivery time.

Hello, Sir,
I am very surprised by your message.
First point about the color. For us, and obviously for most customers, the color lemon refers to green. Just type "couleur lemon" into our friend Google and you'll see for yourself. What's more, the product photo on the website leaves no room for interpretation. Nor is there any doubt about the color, clearly indicated as "green" on the product sheet.
On the other hand, if you're not satisfied with the product, you can always initiate a return procedure, which is free of charge, as part of an exchange.
On the second point concerning the carrier. Colissimo sent you an e-mail with details of how to collect your parcel. Did it arrive in your spam folder? This would explain the misunderstanding.
In any case, I'm really sorry that this order didn't give you 100% satisfaction.
I remain at your disposal,

Thank you very much Serge for your review, we are delighted that you were satisfied with your order. We hope to see you soon among our customers.

Thank you Alain for your positive review! We're glad you like our site.

First of all, thank you for your review. I am sorry for what happened with your order. We aim to offer you the best possible service and regret this incident beyond our control. We will pass on the information to the carrier so that this does not happen again.
Our Customer Service team remains at your disposal should you have any queries.

Thank you very much for your positive review! We are delighted that you enjoyed our product selection, as well as our team. We would be honored to have your support in the future.

Thank you for your review, Nicolas. We are sorry for your disappointment due to the long delivery, beyond our control. We ensure that all our products are of the highest quality before shipping. Also, it's normal that the front pocket is not stitched, so as to give you optimum range of movement. With use, you'll see that you'll feel more comfortable. What's more, we take your comments very seriously and will pass them on to our carrier. Thanks again for your support!

Thank you very much for your review, Serge! We're delighted that Homéose.fr has provided you with a fast, quality delivery service. We really appreciate your support and hope you will continue to enjoy our services.

Thank you very much for your review, Michel! We are delighted that you appreciate the welcome and the products we offer. We strive to provide quality products and we are happy that you benefit from them. Thank you for placing your trust in us!

Thank you Patrick! We are delighted that you were satisfied and that our contact person met your expectations. We hope to see you again soon!

Thank you very much for your review! We are glad you like our boxer shorts. We will do our best to offer you the best quality!

Thank you for taking the time to review our site. We are delighted to know that you are satisfied with our site!

Thank you very much Sylvain for your review and note. We are sorry that the pocket did not fit you and we will update our product to make the sizes more in line with your preferences.

Xavier, we're sorry there was a problem with your delivery. Thankfully Bruno was able to intervene and you were able to enjoy an efficient delivery. We are constantly working to improve our customer service and delivery solutions. We are delighted that our team was able to meet your needs.

Thank you so much for sharing your opinion, Eric! We always strive to strike the right balance between quality and price to provide a satisfying customer experience. We take your comment into consideration and continue to work to improve our services.

Thank you for your review Jerome. We are very pleased that you were satisfied with our products and the speed of shipping. We are sorry that the size was smaller than you expected. We invite you to consult our size guide to help you choose the right size.

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Meinung mit uns zu teilen, Claude. Wir freuen uns, dass Ihre Bestellung rechtzeitig eingetroffen ist und den Anforderungen entspricht. Wir verstehen Ihre Enttäuschung über die Liefermethode und werden die Möglichkeit prüfen, Ihnen eine kostenlose Lieferung nach Hause anbieten zu können.

Thank you very much for your review, Claude. We are glad that the bag is what you expected and that the red swim trunks look good. We are sorry that the delivery took longer than expected. We always do our best to secure the delivery of our products.

Thank you for your review Lylian! We are very pleased that you were satisfied with the measurements of the underwear. We will take your comment into consideration and take the necessary steps to improve the garment measurements. Thank you again for your input.

Hello,
Thank you for taking the time to answer our satisfaction survey.
I note a certain "disappointment" on the size of the ordered articles. Please know that we are vigilant on this point, and I will ask the customer service to contact you to see how we can satisfy you. We have already modified the size chart of this article taking into account the comments.
Remaining at your disposal.

Hello Jeremy,
Thank you for your comment on homeose.fr
I just saw that you ordered this item in size S before recommending it in size M.
It is not logical that the two products of different sizes have the same measurements.
I have therefore asked the customer service to contact you again so that we can study this phenomenon.
I remain at your disposal,

Thank you very much for your feedback! We are happy that our products are as described and that the delivery is fast. We hope you will remain satisfied with our services!

Thank you Philippe for taking the time to leave a review. We are committed to always providing our customers with excellent quality, we apologize for any discomfort caused. We will take your feedback into consideration to improve our offering and invite you to consult our sizing guide to make sure you don't have any bad surprises. Thank you again for your feedback.

Hello Jean-Claude,

We thank you for your review and are very pleased that you are satisfied with the product. We are very pleased that you placed your order by phone and that you received your product within 48 hours. We hope you will continue to enjoy our products.

Thank you again and see you soon on Homéose.fr !

Thank you for your comment, René. We are sorry that you were not able to take advantage of the discount. We are nevertheless happy that you are satisfied with your orders at Homéose.