Customer reviews of Homeose.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 916 published reviews
5 8 839 89% 4 905 9% 3 100 1% 2 29 0% 1 43 0%

Summary of reviews

The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.

Reviews 2, 3 and 4 stars

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S
Sylvain L.
Rating: 4 out of 5
following a purchase from 09/05/2022
very good reception such .
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Juan Jose C.
Rating: 4 out of 5
following a purchase from 08/05/2022
Todo perfecto, la entrega no del todo bien por parte de dhl.
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Hubert C.
Rating: 4 out of 5
following a purchase from 07/05/2022
Thank you to the customer service
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Jany L.
Rating: 4 out of 5
following a purchase from 23/04/2022
Product conforms to my expectations. Delivery without any problem.
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Response from Homeose.fr
Hello, Thank you for your appreciation. We are delighted that you are satisfied with the product you ordered, and with the speed of our FREE 24 hour delivery in a Chronopost relay. I hope @ soon for the 5th star ;-) Christophe
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claude A.
Rating: 4 out of 5
following a purchase from 16/04/2022
Ultra fast delivery in the mailbox, easy to order.
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Response from Homeose.fr
Hello, Thank you for your comment, and happy to see you again! Do not hesitate to contact us if you have any doubt about a size or a material; we are here to answer your questions and also to advise you. Remaining at your disposal, Christophe
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Mikaël T.
Rating: 4 out of 5
following a purchase from 18/04/2022
Very functional website, the team is attentive and very reactive. The packaging of the items is carefully done. Impeccable service. I recommend without hesitation ;)
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Response from Homeose.fr
Hello, What to add to your comment, except a big THANK YOU. We will do our best to do as well next time (... and maybe get the fifth star). Good day, Christophe
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Philippe L.
Rating: 4 out of 5
following a purchase from 03/04/2022
The site is pleasant. Some items would deserve a more detailed description, especially regarding the size or details of patterns that the photos do not always reflect faithfully.
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Response from Homeose.fr
Hello, Thank you for taking a few minutes of your time to respond to this review. We strive to be as accurate as possible in our product descriptions, in the detail and quality of the photos we publish. However, there are still efforts to be made to deserve the 5 stars, according to you; it is noted. Wishing you a Happy Easter, Sincerely, Christophe
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David L.
Rating: 4 out of 5
following a purchase from 04/04/2022
ultra fast delivery as usual, good navigation, a little more promo code for regulars would be perfect ^^
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to this evaluation. Don't worry, our team is regularly setting up commercial operations to allow you to enjoy your favorite collections at mini prices ;) While waiting for our future operation, do not hesitate to consult the promotion section of our store. I wish you a nice day, See you soon on homeose.fr Sincerely Johann - Customer Service
J
jerome C.
Rating: 4 out of 5
following a purchase from 22/03/2022
Some products are a little vague on the description, otherwise nothing to complain about.
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Response from Homeose.fr
Hello, rest assured that our team is ready to assist you in your selection. Also and if need be, do not hesitate to contact us by mail or phone. We will accompany you with great pleasure. Thank you for your order and the time spent on this evaluation. Take good care of yourself, Sincerely Johann - Customer Service
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Xavier D.
Rating: 4 out of 5
following a purchase from 19/03/2022
speed and accuracy of good quality
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Response from Homeose.fr
Hello, Thank you for your order, your loyalty and this evaluation which only encourages our team to continue :) We hope to see you soon on homeose.fr Take good care of you, Sincerely Johann - Customer Service
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Pierre G.
Rating: 4 out of 5
following a purchase from 13/03/2022
Tttbbienn
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation which goes straight to the point and which only encourages our team to continue. We look forward to seeing you soon on homeose.fr Take good care of yourself, Sincerely Johann - Customer Service
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Guy D.
Rating: 4 out of 5
following a purchase from 11/03/2022
generally good products
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Response from Homeose.fr
Hello, We do our best to offer a wide range of products that can meet all tastes but also all budgets and that by respecting your comfort and a requirement of quality. Thank you for this evaluation and your order. We look forward to satisfying you again in the near future. Take good care of yourself, Sincerely Johann - Customer Service
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Jean-Louis C.
Rating: 4 out of 5
following a purchase from 28/02/2022
Good but the backpack is not what I expected...
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience via this review. Your feedback is precious to us and allows us to continually evolve. Also and for the improvements to come we will not fail to take into account your remarks. We look forward to seeing you soon on homeose.fr Take good care of yourself, Sincerely Johann - Customer Service
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Daniel F.
Rating: 4 out of 5
following a purchase from 09/02/2022
The site is user-friendly and easy to access.
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Response from Homeose.fr
Hello, Thank you for your order and your review. We do indeed do our best to simplify your shopping experience on our store. It is nice to see that it is successful. We look forward to satisfying you again very soon, Take good care of yourself, Sincerely Johann - Customer Service
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Fayçal B.
Rating: 4 out of 5
following a purchase from 06/02/2022
Reliable sales site, fast and excellent service.
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Response from Homeose.fr
Hi, There are things like this that we try not to change :) Thank you for your review and your order. I wish you a nice day, Sincerely Anthony - Customer Service
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Daniel F.
Rating: 3 out of 5
following a purchase from 04/02/2022
I wanted to take advantage of a 20% VIP discount offer, and at the same time use a credit note of more than 20€ for my order. The cumulation of the ODR and my credit note could not be done, and I don't really understand, since it was a credit note and not another commercial offer. Anyway, it's not a big deal, otherwise I would have put 4 stars.
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. Your feedback is precious to us and allows us to evolve daily. In this case, two coupons cannot be cumulated on the same order. I wish you a pleasant week, See you soon on homeose.fr Sincerely Johann - Customer Service
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Frédéric P.
Rating: 3 out of 5
following a purchase from 02/02/2022
The thread of sewing of the contour of the thighs is of bad quality, what confers a marking of prints on the skin and a felt embarrassment. The cotton is of very average quality.
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Response from Homeose.fr
Hello, Thank you for your order and your remarks that we have just transmitted to the manufacturer. Indeed your feeling is important and allows him to develop his collections. I wish you a pleasant day, Sincerely Johann - Customer Service
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Jean-Christophe G.
Rating: 4 out of 5
following a purchase from 02/02/2022
very nice with a lot of choice
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Response from Homeose.fr
Hello, We try indeed to propose a broad panel of products being able to answer all the tastes, but also all the budgets. It is pleasant to note that it is successful. Thank you for your order and your loyalty. I wish you a nice day, Sincerely Anthony - Customer Service
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andre L.
Rating: 4 out of 5
following a purchase from 31/01/2022
easy, pleasant. Well informed. Photos well visible. Easy to order.
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Response from Homeose.fr
Hello, thank you very much! Indeed, we try to do our best to make sure that everything goes smoothly from the order to the delivery! We are delighted that it was successful. I wish you a great week. Sincerely Anthony - Customer Service
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Serge R.
Rating: 4 out of 5
following a purchase from 30/01/2022
well
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation which says a lot about your satisfaction :) See you soon on homeose.fr Sincerely Anthony - Customer Service
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Franck T.
Rating: 4 out of 5
following a purchase from 16/01/2022
everything went well
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Response from Homeose.fr
Hello, Thank you for your order and for trusting our team for this first purchase. It is pleasant to see that your first experience has fully satisfied you. We hope to see you soon on homeose.fr Cordially Johann - Customer Service
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Christian B.
Rating: 4 out of 5
following a purchase from 21/01/2022
quick service
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Response from Homeose.fr
Hello, Order made at 12:50 and in the hands of the carrier at 14:20 :) Thank you for your order and this evaluation, I look forward to satisfying you again very soon, Sincerely Johann - Customer Service
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William H.
Rating: 4 out of 5
following a purchase from 16/01/2022
Serious sellers.
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Response from Homeose.fr
Hello, Thank you for your order, your loyalty and this evaluation which only encourages our team to continue. I wish you a very good week and a beautiful year 2022! See you soon on our store, Sincerely Johann - Customer Service
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jean T.
Rating: 4 out of 5
following a purchase from 12/01/2022
Good commercial agreement
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. We look forward to seeing you again soon, Take good care of yourself, Sincerely Johann - Customer Service
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Dominique J.
Rating: 3 out of 5
following a purchase from 11/01/2022
very fast shipping, but very average quality shorty
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. I am sorry to read that one of the items received did not fully satisfy you. However, I confirm that your return has been taken into account by our team and we hope to satisfy you again soon. I wish you a very good weekend, Sincerely Johann - Customer Service
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alain L.
Rating: 4 out of 5
following a purchase from 12/01/2022
a good choice is offered to us. It's still a bit expensive...
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your feelings via this evaluation. Your opinion is precious to us and allows us to evolve daily. At the present time and in parallel to the sales, we try to propose in a regular way offers allowing you to profit from advantages. Moreover, we do our best to offer a wide range of products that can meet all tastes but also all budgets. I hope that you will find your happiness among our selection and our offers. I wish you a very nice year 2022, Take good care of yourself, Sincerely Johann - Customer Service
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Patrick P.
Rating: 4 out of 5
following a purchase from 08/01/2022
Very fast delivery
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Response from Homeose.fr
Hello, Order shipped on Monday and in your hands on Wednesday :) Thank you for your order and your loyalty. I hope to see you soon on homeose.fr I wish you a very good year 2022! Sincerely Johann - Customer Service
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Petri M.
Rating: 4 out of 5
following a purchase from 30/12/2021
Work quite well.
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience via this review. I wish you a very happy new year 2022, Looking forward to meeting you again soon, cordially Johann - Customer Service
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Vincent B.
Rating: 4 out of 5
following a purchase from 27/11/2021
Always quite happy with my orders
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty. We do our best to ensure that your satisfaction remains intact, it is nice to see that it is successful. We look forward to seeing you soon on our store. I wish you all the best for this new year! Sincerely, Anthony - Customer Service
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Sylvain L.
Rating: 3 out of 5
following a purchase from 27/11/2021
xxxx
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. I wish you a good weekend, Sincerely Johann - Customer Service
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Didier V.
Rating: 4 out of 5
following a purchase from 29/11/2021
Xxxx
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Response from Homeose.fr
Hello, Thank you for your order, your loyalty and your evaluation which speaks for itself :) I hope to see you soon on homeose.fr Happy Holidays! Sincerely Johann - Customer Service
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Christian B.
Rating: 4 out of 5
following a purchase from 29/11/2021
Fast shipping, as always perfect service. Just a problem of size on one item.
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Response from Homeose.fr
Hello, I see that your return request is now finalized! Thank you for your order and the time spent on this evaluation. I wish you a happy holiday season, Take good care of yourself, Sincerely Johann - Customer Service
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Christian B.
Rating: 4 out of 5
following a purchase from 22/11/2021
Size a little big especially for the top.
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty! Our team is at your disposal at each step of your order, before, during and even after if you need an exchange! Also, do not hesitate to contact us by mail ([email protected]) or phone (02.42.22.00.77) at your convenience. I wish you a good week and a pleasant holiday season, Sincerely Johann - Customer Service
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Jean-Christophe G.
Rating: 4 out of 5
following a purchase from 17/11/2021
Always so nice
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Response from Homeose.fr
Hello, Thank you for your loyalty and this great review. Our team is faithful to the post to offer you the best :) Hope to see you soon on Homeose.fr Take good care of you, Sincerely Johann - Customer Service
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Francis B.
Rating: 4 out of 5
following a purchase from 30/10/2021
Well
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Response from Homeose.fr
Hello, Thank you for this opinion which is straight to the point and which only encourages us to continue in this direction! I wish you a pleasant weekend, Sincerely Johann - Customer Service
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Laurent K.
Rating: 4 out of 5
following a purchase from 01/11/2021
Fluid and simple
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Response from Homeose.fr
Hello, thank you very much! Indeed, we try to do our best to make sure that everything goes smoothly from the order to the delivery! We are delighted that it was successful. Thank you for your order and this review. I wish you a good day, Sincerely, Johann - Customer Service
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Jean Michel G.
Rating: 4 out of 5
following a purchase from 26/09/2021
Easy ordering and fast shipping
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty. Our team works daily to provide you with a quick and easy shopping experience. It is nice to see that it is successful. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
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stephane B.
Rating: 4 out of 5
following a purchase from 18/10/2021
GOOD DELIVERY
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty. Order made on Monday and at your disposal on Wednesday :) Hoping to see you soon on Homeose.fr Cordially Johann - Customer Service
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Frédéric D.
Rating: 4 out of 5
following a purchase from 17/10/2021
Well presented, simple.
All photos should be seen in 360 ' degrees.
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Response from Homeose.fr
Hello, Thank you for your order and your comments. Your feelings and your ideas are precious to us and allow us to evolve daily! We hope to see you soon on Homeose.fr Take good care of you, Sincerely Johann - Customer Service
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Patrick C.
Rating: 4 out of 5
following a purchase from 08/10/2021
Nothing to say
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Response from Homeose.fr
Hello, Thank you for this review which is straight to the point and which only encourages us to continue in this direction! I wish you a pleasant week, Sincerely Johann - Customer Service
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