Customer reviews of Homeose.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 916 published reviews

Summary of reviews

The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.

Reviews 2, 3 and 4 stars

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P
Philippe L.
Rating: 4 out of 5
following a purchase from 26/09/2021
Everything is fine.less time than expected.items conform.
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. Our team is faithful to the post to offer you the best :) Hoping to see you soon on Homeose.fr Sincerely Johann - Customer Service
J
Jean-Paul E.
Rating: 4 out of 5
following a purchase from 28/09/2021
Clear, I have no particular observation
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Response from Homeose.fr
Hello, Thank you for your trust in our team and your loyalty for several years now. We look forward to seeing you soon on Homeose.fr Sincerely Johann - Customer Service
M
Mathieu L.
Rating: 4 out of 5
following a purchase from 26/09/2021
Very good site of sale on line of underwear male, big choice of products, colors, materials and categories of boxer, slip, string, body etc... One would want to buy everything or almost! Already customer for a few years. Fast shipping and quality products. I love the originality of the small package of candy in each package and the small handwritten note of thanks for the order.
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty. We indeed do our best to offer a wide range of products that can meet all tastes but also all budgets. It is pleasant to note that you find among our selections your happiness in a regular way. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/09/2021
A bit of a pity, I had received a 20% discount as a VIP customer a few days before the French day and to my great surprise to see that for this event everyone also receives 20%. What's the point of being a VIP? If not to have maybe a few days before the same discount...
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your feelings via this evaluation. Indeed, your opinion is precious to us and allows us to evolve daily. Our team is faithful to the post at each event of the year, Sales, Black Fridays, Frenchdays, etc., and strives to do its best to satisfy you. So I hope to satisfy you fully again soon. I wish you a pleasant week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2021
well managed, very busy
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Response from Homeose.fr
Hello, We try to offer a wide range of products that can meet all tastes, but also all budgets. It is nice to see that it is successful Thank you for this new order I wish you a beautiful day Sincerely Anthony - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/09/2021
GOOD............................................................
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Response from Homeose.fr
Hello, Thank you !
For your order, your evaluation but also your fidelity for a few years now I wish you a very good day. Sincerely Anthony - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
Good site that offers more or less sexy items for men.
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty for several years already! It is always pleasant to see that you find your happiness among our catalog I wish you a very good day Sincerely Anthony - Customer Service
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/09/2021
I appreciated: the good advice and the professionalism of the team preparing the order. On the other hand, the delivery time "colissimo", a certain "float" with the relay point.it is not the "top". Finally I recovered my package at the Post Office 6 days after the order ...
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Response from Homeose.fr
Thank you for your order and for having spent a few minutes on this review to share your experience with us. I am sorry that the carrier in charge of the delivery did not satisfy you as much as our team and I am sure that this fortunately exceptional setback will quickly be forgotten by future top deliveries! I wish you a very good day. Sincerely Anthony - Customer Service
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/08/2021
colored underwear...................................................
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Response from Homeose.fr
Hello, Thank you for your order and your review. This collection brings indeed a little color for this end of summer season. I hope to see you soon on homeose.fr Take good care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/08/2021
The chronopost announced for before 13h arrived at 18h; result I was not present for the reception!
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience via this review. I am sorry to read that the package arrived a few hours after the announced time. In this case, I confirm that I have forwarded your comments to the carrier. Indeed, your feeling is precious to us and allows us to evolve daily. I apologize for this delay which was beyond our control and fortunately exceptional. I wish you a very good day, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/08/2021
Always a perfect service... products protected one by one in the coli, preparation of order and very fast delivery. And after sales service very pleasant and attentive (I was able to return 2 articles too short in length without any problem...)... Bravo... I recommend Homeose without any limit
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty. Your recommendation is undoubtedly the most beautiful advertisement :) I wish you a very good beginning of week, Take good care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/08/2021
Hello, I received the package, nice items, but no candy in the package, lol!
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Response from Homeose.fr
Hello, It is pleasant to note that this order carried out together satisfied you completely. For the treats, don't worry, we will make up for it next time ;) Thank you for your loyalty and this new order. We look forward to seeing you again soon, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/08/2021
Very large choice and ease of use of the site
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty. We indeed do our best to propose new products on a daily basis. It is pleasant to note that you regularly find your happiness among our proposals. I wish you a good week, Take good care of yourself, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/06/2021
Delay in delivery
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. When you order an item that is unavailable on our site, it is already ordered from the manufacturer, who usually delivers within 10 to 15 days. On the other hand, for this article victim of its success a new production had to be set up in order to answer the important demand. I renew our apologies for the inconvenience caused by this delay in delivery. I hope that this article will charm you as much as it charmed our team. I wish you a nice summer, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/07/2021
Order arrived.
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Response from Homeose.fr
Hello, Thank you for this review which is straight to the point and which only encourages us to continue in this direction! I wish you a pleasant week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/07/2021
wide choice and affordable prices
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Response from Homeose.fr
Hello, Indeed, we do our best to offer a wide choice of products that can meet all tastes but also all budgets. Thank you for your order and your loyalty. I wish you a good beginning of week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
The site is great. DHL delivery is very fast and the choice is huge. The only downside is that they make a mistake every time in the address on the label by indicating not my name but 1959 which is my date of birth !!!!!!!!!!!!!!!
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Response from Homeose.fr
Hello, Thank you for your order and your comments. I have just noticed that the mention /"1959/" appeared as a complement of address and I have just modified it in coherence with your expectations. I wish you a pleasant week, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2021
Correct, fast delivery.
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Response from Homeose.fr
Hello, Thank you for your order and for trusting our team for this first experience. All orders placed before 3:30 pm are given to the carrier the same day for an early delivery :) . I wish you a good weekend, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/07/2021
info on tracking delivery all ok
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Response from Homeose.fr
Hello, Indeed, in order to follow at best the routing of your parcel, we inform you of the various stages via which it passes. Thank you for your order and for sharing your first experience via this review. I wish you a pleasant weekend, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
Only 2 out of 3 items give me complete satisfaction.
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. I am sorry to read that you were not satisfied with all your items. In case of need, our team is at your disposal by mail or phone to assist you. Do not hesitate to contact us! I wish you a pleasant weekend! Take care, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/07/2021
many products and a wide range of choices
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Response from Homeose.fr
Hello, Thank you for your order! Our team is constantly working to offer you new products. I am happy that you have found what you were looking for in one of the latest collections. We hope to see you soon on homeose.fr Cordially Anthony - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/07/2021
Pleasant site
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience with our team. Your opinion is precious and gives us the opportunity to evolve daily. Also, I notice that your satisfaction does not seem to be at its peak, in order to do even better next time, could you please indicate the points you would like to see evolve? I wish you a very good day, Sincerely Anthony - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2021
Pleasant to wear at home
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. I deduce that you are fully satisfied by your two articles received :) I wish you an excellent day. Sincerely Anthony - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/06/2021
very good shipping
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Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this evaluation. All orders placed before 3:30 pm are given to the carrier the same day for an early delivery. We hope to see you soon on homeose.fr Cordially Anthony - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
I received an email announcing a discount of 20% for the purchase of 2 articles and an anti virus mask nothing like that otherwise everything is perfect can be a little too much mail to indicate the routing of the purchase
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience via this review. In this case, you have indeed received a promotional code offering you a discount and a free mask. However, in order to benefit from the offer, you need to enter the promotional code you received at the checkout. As this code was not entered, the discount was not applied. However, rest assured, I am pleased to inform you that I have associated to your customer account a voucher for the value of the discount not applied. This voucher is valid for three months on a future order with delivery in a collection point. It cannot be combined with any other current offer. I hope that this one will allow you to find among our collections your happiness. I wish you a pleasant week and remain at your disposal if necessary, do not hesitate! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2021
correct!
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Response from Homeose.fr
Hello, Following the finalization of your exchange, I hope that this new size will fully satisfy you. I hope to accompany you again if necessary, I wish you a pleasant week, Take good care of yourself, Sincerely Johann
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/06/2021
very good site no problem
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your feelings about this first experience via this review. We are happy to see that this first order has fully satisfied you. We look forward to seeing you soon on homeose.fr Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/06/2021
well
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Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this review. It is nice to see that you are satisfied with both the products and the service. We look forward to satisfying you again in the near future. Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/06/2021
I had no problems ordering and paying, and the product was also what I expected. DO NOT CHANGE anything....
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your first experience with our store via this review. It is nice to see that your satisfaction is at its peak. We look forward to satisfying you again soon, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
perfect speed
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Response from Homeose.fr
Hello, Indeed, any order made before 3:30 pm is given the same day to the carrier for an early delivery. In this case, order made at 15:12 and in the hands of the carrier less than an hour later :) Thank you for this evaluation, I wish you a good day, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
good navigation, perfect delivery speed, order conforms to my expectations
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience via this evaluation.
Your feedback is precious to us and allows us to evolve on a daily basis. We look forward to satisfying you again in the near future, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Very well packed inside and outside, nice little attention. Only the delivery by CHRONOPOST plombe the result!
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Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this review to share your experience with us.
I am sorry that the carrier in charge of the delivery did not satisfy you as much as our team and I am sure that this fortunately exceptional setback will be quickly forgotten by future top deliveries!
I also confirm that I have passed on your remarks to the carrier. I wish you a good week, take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2021
Very responsive site, pleasantly surprised
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. It is with pleasure that our team is present daily to accompany you before, during, as after your order. Hope to see you soon on Homeose.fr Take good care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/05/2021
Not disappointed with the underwear
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to share your experience with us. I am happy that the products have fully satisfied you. On the other hand, I notice that via the evaluation you invite us to do even better. Also and for the future, could you indicate us the point or the points which you would like to see evolving? With the pleasure of seeing you again very soon on Homéose.fr Take good care of you, Cordially Johann - Customer service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/05/2021
Correct price and fast delivery
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Response from Homeose.fr
Thank you for your order and for sharing your experience with us through this review. We do our best to offer a wide range of products to meet all tastes and budgets.
It is pleasant to note that the new products have charmed you as much as we have. We look forward to satisfying you again in the near future, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2021
THANK YOU FOR ORDERING
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty. I am happy that you found your happiness among our new collections. I wish you a very good day, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2021
Very fast and coupon and candy in the package top
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
Site rich in references and easy to use... Fast delivery, well packaged product with always a little gourmet surprise! The customer experience is always pleasant on homeose
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
Always so satisfied with this site!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2021
everything was fine
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