The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
Hello, Thank you for your order. It is nice to see that this first experience went perfectly. However, I notice that you have kept a star to put on top of the tree ;). For the future and so that your satisfaction is at its peak, could you transmit us the points that you would like to see evolve ? I wish you a happy holiday season, Take care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Fast delivery.
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for sharing your first experience with our store via this review. These evaluations allow us to improve our team and our offers on a daily basis, so I notice that your satisfaction is not at its peak.
For the future, and in order to fully satisfy you, could you please indicate the point(s) that you would like to see evolve? I wish you a very happy holiday season, take care of yourself! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Fast shipping with socks packed in a paper bag. However, I had to take several times to make the payment because it did not work well
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience with our team.
Your opinion and feedback are precious and allow us to constantly evolve. In this case, your bank has resolved the difficulties encountered and the situation is now restored. I wish you a happy Christmas, take care! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/11/2020
A little long I was obliged to restart homeose twice.
Translated reviews
Response from Homeose.fr
Thank you for your order and for sharing your experience with us. Your opinion is precious to us and gives us a chance to improve. Your order was placed on November 10th and was delivered the same day to the carrier. However, a holiday associated with a weekend and an exceptional period in France related to covid19 did not allow the carrier to deliver within the time limit.
I apologize for this incident beyond our control, fortunately exceptional and hope that the product ordered has fully satisfied you. I wish you a pleasant week, take care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Excellent but very expensive!
Translated reviews
Response from Homeose.fr
Thank you for your order and for sharing your experience with us for this first purchase. Your opinion is precious to us and allows us to improve daily. We offer a wide range of products and try to meet all tastes but also all budgets. Also we regularly put in place offers that you will receive directly by mail via our newsletters. I wish you a good week and good holidays, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
Well corresponds to my expectation.
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this review. Each product sheet is created manually by our team in order to transcribe the reality as well as possible. We are happy that it was successful. We look forward to seeing you soon on homeose.fr Take care, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
Price ratio a little expensive but there are 3 of them so I am satisfied with the quality of the product
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this review. We indeed offer different sets that I am sure you will like. The price is more important for a lot but more advantageous than buying the three articles individually :) Hope to see you soon on homeose.fr Take care, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/11/2020
An error, in an article, on one of the 2 elements
Translated reviews
Response from Homeose.fr
Hello, I am sorry to read the difficulties encountered and apologize for this incident, fortunately exceptional.
In this case, I note that you have not yet contacted our team and will therefore come back to you personally in order to implement the necessary actions. If necessary, our team is happy to assist you. Also, do not hesitate to contact us by email or by phone via 0 805 69 21 21 which is a free number from a landline or mobile.
I wish you a pleasant week, Take care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
very fast delivery
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order! Any order placed before 3:30 pm is delivered the same day to the carrier. So your order made at 12:02 was already on its way to your home at 14:05 :) I wish you a nice weekend, take care of yourself! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
The package was very well packaged and the delivery was fast.
Translated reviews
Response from Homeose.fr
Thank you for your order and for sharing with us your feelings about this first experience with our store. Our team strives to be as efficient as possible, both in the preparation and shipment of orders. We look forward to satisfying you again, take care of yourself! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
Easy to order, reasonable delays, clear site, a lot of choices maybe too much!
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. We have indeed at heart to offer a wide choice of products to meet all tastes but also all budgets. I wish you a pleasant week, take care of you! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Xxxx
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and your loyalty! I hope that this duo of underwear will perfectly complete your wardrobe! Hope to see you soon on homeose.fr Take care of you! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2020
OK as usual!
Translated reviews
Response from Homeose.fr
Hello, Thank you for your trust in our team and your loyalty for a few years now. Hoping to see you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/09/2020
This is a very good site, there are very good articles,
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation which only encourages our team to continue like this and who knows, maybe aim for 5 stars for your next order :) Hope to see you soon on homeose.fr Cordially Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
Very good!
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for sharing your first experience with us.
We look forward to seeing you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
very good to go
Translated reviews
Response from Homeose.fr
Thank you for your order and for trusting our team for this first experience. It is nice to see that you are fully satisfied. Now we just have to test everything :) I wish you a pleasant week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
perfect, good order tracking.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
very satisfied with the service, very responsive if the item is not available immediately
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/09/2020
Hello, I'm not going to tell you much I like the thongs in strong fine polyamide and not doubled.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
improvement of the selection, in spite of a great multiple choice one can have for example shorty and long together
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2020
Well, no problem to report
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/08/2020
Elements not always very precise ... We seem to do the simplest/pressed ...
Translated reviews
Response from Homeose.fr
We are sorry you feel this way. We strive to always offer quality products and take the time to ensure customer satisfaction.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2020
A very good underwear site and a pretty cool product line.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
Late delivery. Payment made by bank transfer with communication and reminder of the order.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/08/2020
Delay a little long between the date of order (11/08) and shipment (31/08) but it was only a concern of replenishment because of stock shortage in the meantime.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/08/2020
Well
Translated reviews
Response from Homeose.fr
Hello, Thank you for this review which is straight to the point and which only encourages us to continue in this direction! I wish you a pleasant week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Well
Translated reviews
Response from Homeose.fr
Good is indeed a good assessment :) I just thought you had encountered difficulties with this order. See you soon, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Well
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order, I see that your satisfaction is not at its peak, in order to do even better next time, could you please indicate the points you want to see evolve? I wish you a good week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/08/2020
Quite well.
Translated reviews
Response from Homeose.fr
Thank you for your order and for sharing your experience with our team. Your opinion is precious and gives us the opportunity to evolve daily. Also, I notice that your satisfaction does not seem to be at its peak, in order to do even better next time, could you tell us the points you would like to see evolve? I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2020
good description of the items fast delivery efficient service
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to this evaluation which only boosts our team to continue like this! With pleasure to see you again very soon on Homeose.fr Cordially Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2020
very good . good management of the return following pb of size
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to this evaluation. Our team is listening to you both before and after the order, especially to accompany you when an exchange is necessary. Looking forward to accompany you again, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2020
I am satisfied with the meats that I spend at Omeose
Translated reviews
Response from Homeose.fr
Hello, And our team does its best to keep you satisfied :) Thank you for your order and this evaluation. I wish you a pleasant weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
I removed a ⭐ because of the delay a little too long for an order placed on July 15 received on August 11 The 2 weeks restocking time was doubled.....
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and this evaluation. Victim of its success this reference has indeed required a new production. I hope that this swimsuit and the good times that will be associated with it will make you forget this small unforeseen :) Hope to see you soon on homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
Good products
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and your loyalty. It is true that this brand knows how to give its collections a charm that does not leave many people indifferent :) Hope to see you soon on homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
not received the reduction which had not worked with the order.(contact telephonique).bon emballage j'aprecie .
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. Our team tries to offer you the best, I am happy that our telephone exchange has answered your questions. I wish you a very good weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/08/2020
I wanted a push up model and it does not correspond to my request
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to this evaluation. Reassure you in the event that the model received does not meet your wishes, a return is always possible and free of charge. Our team is indeed at your disposal to accompany you in the implementation of it. Do not hesitate to contact us at 0 805 69 21 21 (free call from a landline or mobile). I wish you a pleasant weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/06/2020
Quality products, it's not the first time I order and I am always satisfied, however it took more than 4 weeks to be delivered instead of 2 as indicated
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience via this review. This collection has indeed a great charm and was quickly a victim of its success. In order to respond as quickly as possible to the requests, a new production has therefore taken place. On the other hand, in periods of vacations and sanitary crisis, the reactivity of the manufacturer and his good will can unfortunately not overcome certain constraints. In this fortunately exceptional situation our team remains mobilized to keep you informed and if necessary to offer you alternative solutions. I wish you a good swim, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2020
excellent product good quality
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and your evaluation. It is undeniable that this collection has a crazy charm and that in each color :) I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Good value for money
Translated reviews
Response from Homeose.fr
Thank you for your order and for having spent a few minutes on this evaluation. We do our best to offer a wide range of products and thus meet all tastes but also each budget. We are happy that among this selection you found your happiness. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Ordered on July 7 evening Received on July 10 morning Impeccable ....comme dab
Translated reviews
Response from Homeose.fr
Hello, And yes, we do not change a winning team! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 