The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
Hello, And yes, we do not change a winning team! Thank you for your loyalty and this evaluation, See you soon on our store, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/01/2020
perfect
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Response from Homeose.fr
Hello, Thank you for this review which is straight to the point and which only encourages us to continue in this direction! I wish you a pleasant week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Long time customer, still satisfied, except for the fact that the free shipping is done by a collection in a warehouse and not at home as before!
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Response from Homeose.fr
Hello, Thank you for your order. The delivery options have indeed evolved for a few weeks now, allowing you to benefit from a free delivery in a collection point with no minimum purchase. The delivery in 24h is also offered with a minimum purchase amount. In other cases, we have also revised the prices downwards for everyone's pleasure. Thank you for this evaluation, see you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Friendly and good advice after sales service.
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. The pleasure is shared and it is not finished! You will certainly be charmed by the two articles received... I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
NO PB ORDER COLLECTED IN 48 HOURS
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Response from Homeose.fr
Hello, Thank you for your order. We indeed offer two means of delivery, 24 hours with Chronopost or 48 hours with Colissimo!
Hoping to see you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Really perfect after sales service!
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Response from Homeose.fr
Hello, It is indeed important for us to accompany you in each step of your order, including when a change of size is necessary. We are delighted that this was successful. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Easy and ergonomic website, fast delivery, well packaged and quality products
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Response from Homeose.fr
Hello, Thank you for your order. We do indeed take special care of each of our customers, in the quality of shipping, products and service in general. I am glad to see that you were sensitive to our efforts. Thank you for this review, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Very complete, nothing to say
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Response from Homeose.fr
Hello, Thank you for your trust in our team and your loyalty for several years now. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
Very fast delivery and good service. The best.
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Response from Homeose.fr
Hello, Thank you for your order. We do our best to ensure that all orders placed before 3:30 pm are delivered to the carrier the same day. In your case, order finalized at 14:30 and handed over to the carrier at 15:45. Hoping to see you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/01/2020
very serious
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Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this evaluation. We are delighted that your experience was a success. See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Very professional, fast and efficient service!
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty!
We do indeed our best to be as reactive as possible, both in the preparation and delivery of your order and in the requests made to the customer service. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/01/2020
TBRAS
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Response from Homeose.fr
Hello, Thank you for your order, I am happy that your first time with our team is a success!
I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/01/2020
Perfect transaction and perfect shipping.
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty! Once you have tried these two new Hom products, you will be even more seduced by your experience with our store and its products. Hoping to see you soon on homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/01/2020
Perfect shaving
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Response from Homeose.fr
Thank you for your order, the sales are the perfect time to take advantage of your favorites at a reduced price! It is pleasant to note that even with the affluence of the moment, everything goes without hindrance. With the pleasure of seeing you soon on Homeose.fr or who knows, in store! I under you a very good week, Cordially Johann - Customer service
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/01/2020
The after sales service is perfect
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Response from Homeose.fr
Thank you for having spent a moment for this evaluation. I notice that the after-sales service is perfect, but the note applied indicates the opposite. In order to improve our service, could you please tell me which points you would like to see improved? Thank you in advance, I wish you a very good week. Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
very long time to order cat I have to put a lot of filter to see items that interest me
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Response from Homeose.fr
Thank you for your order and for taking a few minutes of your time to share your experience with us. In this case, for each category, you can select a sub-category (for example underwear and then briefs), which avoids having to re-filter on a general category that is already well filled.
For the future, and if it simplifies the search, would you like us to add a new search criterion? If you need help, don't hesitate to call us (free number from a landline or cell phone) or even by chat or email. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
In time delivery, well packed.
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Response from Homeose.fr
Hello, Thank you for your order.
I am pleased that this first order has fully satisfied you. Hope to see you again very soon on our shop! Cordially, Johann - Customers Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
very clear site,
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Response from Homeose.fr
Hello, Thank you for your order.
We do indeed do our best to make everything as simple as possible, both in use and in the product sheets. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
very good
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Response from Homeose.fr
Hello, Thank you for your order. I am happy that you have found your happiness among our sales! I hope to see you soon on Homeose.fr Cordially Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
Very good short delay even if you pay by check tip top
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Response from Homeose.fr
Hello, Thank you for your order.
Each order awaiting payment by check is shipped the day of receipt of payment.
See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
Very good, impeccable service, careful and attentive. I recommend it!
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Response from Homeose.fr
Hello, Thank you for your order and the few minutes spent on this evaluation. I am happy that you are sensitive to this. Thank you for your loyalty. I wish you a good day, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
Nothing to complain about. The merchandise meets my expectations, the delivery time is impeccable (D+2) as with previous orders.
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Response from Homeose.fr
Hello, And yes, we do not change a winning team! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Excellent, perfect site that I especially love!
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Response from Homeose.fr
Hello, The pleasure is shared and it is not finished! You will certainly be charmed by all the articles received... I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/12/2019
Good navigation on the site.the site is very functional
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Response from Homeose.fr
Hello, Thank you for your order. We do indeed do our best to ensure that all navigation is smooth, on PC as for other media. I wish you a very good start to the week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Great site
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Response from Homeose.fr
Hello Sir, Thank you for your order and your comments. Our store is constantly evolving and our team works daily to ensure a unique browsing experience. We are pleased to see that our daily efforts are bearing fruit. Remaining at your disposal and wishing you a good week, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
I'll be back.
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Response from Homeose.fr
Hello, Thank you for your order and this evaluation! It is with pleasure that we will welcome you for your second order. See you soon on homeose.fr! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Practical site and where you can find nice articles
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Response from Homeose.fr
Hello, Thank you for your order. We receive new products every day, so don't miss any of them, don't hesitate to subscribe to our newsletter or our catalog. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Extremely fast delivery. Careful packaging. I was touched by the handwritten note from the person who handled the package. I recommend 100%.
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Response from Homeose.fr
Hello, Thank you for your order and the recommendation! I am happy that the daily efforts of our team to do better have not gone unnoticed. I wish you a great week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Correct size, deadline respected
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Response from Homeose.fr
Hello, Thank you for your order. We are delighted to have been able to accompany you to finalize your purchase and that you were fully satisfied. Thank you for your loyalty. I wish you a good day, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Very fast and good product
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Response from Homeose.fr
Hello, Thank you for your order. We strive to be as responsive as possible, both in shipping and in customer relations. I wish you a very good week, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
satisfied .
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Response from Homeose.fr
Hello, Thank you for your order. Here is a simple comment, quick and effective, thank you! See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
no problem
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty for a few years now.
You will certainly be charmed by the four articles you received. Hoping to see you soon on Homeose.fr Cordially Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
Order received quickly, well packaged.
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Response from Homeose.fr
Hello, Thank you for your order.
We take great care with each shipment and we are happy that you were aware of this. I wish you a very good week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
fast and efficient, recommend it
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to share your opinion. We are pleased to see that this first was a success. See you soon on homeose.fr! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
service always impeccable, thank you
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Response from Homeose.fr
Thank you for your order, we do our best to make sure that every order goes smoothly, from the validation of it to the delivery. You will certainly be charmed by the article you received! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
superb navigation and product search thank you to the whole team
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Response from Homeose.fr
Hello Sir, Thank you for your order and your comments. Our store is constantly evolving and our team works daily to ensure a unique browsing experience. We are pleased to see that our daily efforts are bearing fruit. Remaining at your disposal and wishing you a good weekend, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Nickel, with a bonus invoice with a small handwritten note from the preparer. Very appreciable!
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Response from Homeose.fr
Hello, Thank you for your order. Behind each order shipped is a member of our team who has carefully prepared it. The opportunity for us to present you our best wishes or simply to thank you for your loyalty. I wish you a very good weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
pt concern of delivery, I sent an email and in the fifteen minutes that followed I had answers to my questions, fast service, and efficient, bravo the team Homéose
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Response from Homeose.fr
Thank you for your order and your participation in this evaluation. We follow each package given to the carrier and that until delivery. A follow-up allowing us to be as reactive as possible. Hoping to see you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
very good
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Response from Homeose.fr
Hello, Thank you for this review which is straight to the point and which only encourages us to continue in this direction! I wish you a good weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Lots of choices!
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Response from Homeose.fr
Hello, Thank you for your order!
Indeed, there are more than fifty brands to satisfy all tastes and budgets. I am happy that you found your happiness among one of them. I wish you a pleasant weekend, Sincerely Johann - Customer Service
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