Customer reviews of Homeose.fr

Hello, Thank you for your order. The routing between France and Belgium seems to be back to its initial state, you are now equipped for the summer! Hope to see you soon on Homeose.fr Sincerely Johann - Customer Service

Thank you for your order and for participating in this evaluation. Although Colissimo has globally caught up with the delay accumulated during the confinement, it is still a few hours late for some important cities. Fortunately, this situation is exceptional. I hope you are fully satisfied with your product. Have a nice weekend, Sincerely Johann - Customer Service

Hello Sir, Thank you for your order and your comments. Our store is constantly evolving and our team works daily to ensure a unique browsing experience. We are pleased to see that our daily efforts are bearing fruit. Remaining at your disposal and wishing you a good week, Sincerely, Johann - Customer Service

Hello, Thank you for your order and for sharing with us this first experience with our store. We try to propose regularly commercial operations allowing you to enjoy your favorite collections at lower prices. See you soon on our store, Sincerely Johann - Customer Service

Hello, Thank you for your order and for spending a few minutes on this evaluation. When finalizing your order and if you encounter any difficulties, please do not hesitate to contact us. We are in fact reachable by chat, email or even by phone on +33 09 72 49 68 49. I hope that you are in any case fully satisfied with your products. I wish you a pleasant week, cordially Johann - Customer Service

Hello, Thank you for this evaluation and the confidence given to our team for a few years now. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service

Thank you for your order. We do our best to ensure that on each product sheet, systematically appears the material (under the title). A table of sizes is also available after the measurement by our team of the product. In case of questioning, our team is at your disposal, by mail, chat, or directly by phone at 0 805 69 21 21 (free call from a landline or mobile). Hope to see you soon on Homeose.fr Sincerely Johann - Customer Service

Hello, Thank you for your order. The quality of a service is also seen by its consistency! It's nice to see that for several years your satisfaction remains intact. I wish you a pleasant week, Sincerely Johann - Customer Service

Hello, Thank you for your order and for having spent a few minutes on this evaluation. Our customer service team does indeed do its best to satisfy you. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service

Hello, Following your first order, thank you for taking the time to fill in this questionnaire. Your feelings are precious and your opinion seems to contain all the ingredients for a fully satisfied customer. However, I note that you invite us to do even better and would like to know the elements that you would like to see evolve for a satisfaction at the level of 5/5. I wish you a pleasant week and hope to fully satisfy you again soon, Sincerely Johann - Customer Service

Hello, Thank you for your order and your loyalty for several years now.
We try to offer a wide choice of products to meet all tastes, but also all budgets. Some collections are more affordable than others, often in connection with the specificities of the products. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service

Hello, Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service

Hello, Thank you for your order and for having spent a few minutes on this evaluation. Indeed, order transmitted the day before a long weekend and received at the beginning of the week. I hope you are fully satisfied with this beautiful set! I wish you a very good weekend, Sincerely Johann - Customer Service

Hello, Thank you for your order. We try to offer a wide range of products so that everyone can find what they are looking for according to their tastes but also their budget. Depending on the collections and brands, the price may indeed vary. But don't worry, we regularly put in place offers! So as not to miss any of them, don't hesitate to subscribe to our newsletter or simply follow us on social networks! Thank you for this review, see you soon on our store, Sincerely Johann - Customer Service

Hello, Thank you for your order and for responding to this review.
To date, no price increase has been applied. However, depending on the collections and materials used or the technicality of the products, the price may indeed vary from one range to another. We do our best to offer a wide range of products in terms of choice of colors and materials as well as prices to meet all budgets. Many offers are also put in place to satisfy the greatest number. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service

Hello, Thank you for your order and this evaluation. Your opinion is precious to us. Also and in order to fully satisfy you during your next purchase, could you please indicate the points you would like to see improved? I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service

Hello, Thank you for your order and for having spent a few minutes on this evaluation. Indeed, our team currently present dispatches the same day any order finalized before 15:30. On the other hand the current economic situation, slows down the deliveries which remain however very fast. With the pleasure of seeing you again very soon on Homeose.fr Cordially Johann - Customer service

Hello, Thank you for your order and for taking the time to give us your feedback. I can see that your satisfaction is not total. For the future, what point would you like to see evolve? I wish you a pleasant week, Sincerely Johann - Customer Service

Thank you for your order, it seems that the "facility" does not offer a perfect order. For the next times, and in order to fully satisfy you, what are the elements that you would like to see evolve? I wish you a pleasant week, Sincerely Johann - Customer Service

Hello, Thank you for your order and for having spent a few minutes on this evaluation. Indeed, some products are quickly victims of their success, and a promotional offer accentuates this effect. On the other hand, rest assured that we receive daily restocking in order to respond to the various requests. For the products for which a production is in progress, it is, in the majority of the cases, possible for you to order this one and they will arrive to you once the finalized production. Certain promotions also relate to products of the past collections and no restocking will thus be possible. In all the cases and if you wish an article in particular, do not hesitate to put to you in relation to our team which will be made a pleasure of accompanying you.
We can be reached via the online chat, by phone at 0 805 69 21 21 (free call from a landline or cell phone) or simply by mail, at the easiest way for you. Hoping to see you soon on our store, Sincerely Johann - Customer Service

Thank you for your order and for having spent a few minutes on this evaluation. The order was placed on Thursday, February 20 at 8:10 pm, handed over to the carrier on Friday, February 21 in the early afternoon and made available at the chosen collection point on Saturday, February 22 in the morning.
In this case Chronopost seems to have kept its promise of a delivery in 24 hours. Being indeed not far away and if the opportunity arises for you, we will welcome you with pleasure in store! I wish you a pleasant weekend, Sincerely Johann - Customer Service

Hello, Thank you for your order and for having spent a few minutes on this evaluation. Your comments allow us to constantly improve our service. Also, and in order to do even better next time, could you please indicate the elements to be improved for a maximum note? I wish you a pleasant week, Sincerely Johann - Customer Service

Thank you for your order, I notice that your order was delivered one day late and we apologize for this incident beyond our control, fortunately exceptional. In this case, we are in contact with the carrier to understand the delay and make sure that, for your future orders, the situation does not occur again. I wish you a pleasant week, Sincerely Johann - Customer Service

Hello, Thank you for your order and for taking a few minutes for this evaluation. You will certainly be charmed by the two items you received.
We look forward to working with you again. Sincerely Johann - Customer Service

Hello, Thank you for your order. Our team is indeed at your disposal in case of need on different channels (chat, email and toll free number) through which we answer all your requests and as soon as possible.
Thank you for this evaluation, Sincerely Johann - Customer Service

Thank you for your order, I am sorry to say that the size you ordered does not meet your expectations. In this case and if you wish it is quite possible to set up a return for the article concerned. Remaining at your disposal, Sincerely Johann - Customer Service

Hello, Thank you for your order.
Each shipment is indeed made with tracking on the day of the order (for orders made before 3:30 pm), allowing you to follow the various stages of delivery.
At the same time, a daily follow up is done by our team to guarantee a timely delivery. I wish you a very good weekend, Sincerely, Johann - Customer Service

Hello, Thank you for your order. I am pleased to inform you that I have associated to your customer area a voucher of the value of the code not taken into account during the finalization of your order. I wish you to make good use of it, Sincerely Johann - Customer Service

Hello, Thank you for your order, if you have any difficulties, please contact us by mail, chat or even by phone at 0 805 69 21 21 (free number from a landline or mobile) so that we can help you with your return request. We welcome you with pleasure from Monday to Saturday, do not hesitate! Moreover, I notice that you have finalized your purchase via paypal. It is therefore also possible to finalize a request for return free of charge via your paypal account. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service

Thank you for your order and for sharing your experience with us. In order to improve the quality of our service, could you please tell me more about the difficulties encountered with the tracking of your order? We have indeed found no anomaly in the link or the tracking number Colissimo. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service

Hello, Following your first order, thank you for taking the time to fill in this questionnaire. Your feelings are precious and your opinion seems to contain all the ingredients for a fully satisfied customer. However, I note that you invite us to do even better and would like to know the elements that you would like to see evolve for a satisfaction at the level of 5/5. I wish you a pleasant week and hope to fully satisfy you again soon, Sincerely Johann - Customer Service

Thank you for having spent a moment for this evaluation. I notice that the after-sales service is perfect, but the note applied indicates the opposite. In order to improve our service, could you please tell me which points you would like to see improved? Thank you in advance, I wish you a very good week. Sincerely Johann - Customer Service

Hello, Thank you for your order and your comments.
I wish you a pleasant week and hope to satisfy you again soon, Sincerely Johann - Customer Service

Thank you for your order and for taking a few minutes to complete our questionnaire. At this time, you can search by department (briefs, boxers, etc.), size, color, or price. In order to help you the best, do not hesitate to contact us by phone (free number from a landline or mobile), email or chat so that we can advise you in your choice.
We are also open to any suggestions for improvements that will allow you to navigate and search more fluidly, do not hesitate! I wish you a very good day, Sincerely Johann - Customer Service

Hello, Thank you for your order.
We try to offer a wide range of products for all tastes and budgets and regularly update our collections. Don't miss any offer or novelty thanks to our newsletter! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service

Hello, I am happy to see that this first order finalized together by phone has satisfied you.
I wish you a very good weekend, Sincerely Johann - Customer Service