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A
Rating: 4 out of 5
Site ok nothing to add at this level
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Customer reviews of Homeose.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 916 published reviews
Summary of reviews
The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
Reviews 3 and 4 stars
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Rating: 4 out of 5
Fast and user-friendly
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Rating: 4 out of 5
very good
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Rating: 4 out of 5
Pleasant.
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Rating: 3 out of 5
Too bad we don't have more stock in sizes XS string Hom during the sales. Thanks in advance.
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Response from Homeose.fr
Hello Verified Buyer, thank you for your feedback. We are aware that sales can sometimes result in stock shortages, but please check our site regularly to be informed of our new availability. Thank you for your trust and loyalty.
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Rating: 4 out of 5
easy to use
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Rating: 4 out of 5
A better navigation should be found, especially when there are several pages to be consulted
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
very good and I will advertise
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Rating: 4 out of 5
The underwear and socks are very good, the fabric is good socks, comfortable, color imprecise underwear, received in time, nothing to complain
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Rating: 4 out of 5
Services and products Ok
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Rating: 4 out of 5
Very good product
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Rating: 3 out of 5
Delivery level, impeccable! Otherwise, small problems in the sizes, do not really match. But as this brand is the only one to have a good quality/price ratio... It would be interesting if there were regularly some products in promotion between *** ?, it would allow to buy more and more often...
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Response from Homeose.fr
Hello, thank you for your review of our website Homéose.fr. We are delighted to hear that you were satisfied with the delivery. We're sorry about the size issue, we'll inform our production department to solve this problem. We are aware of the importance of offering regular promotions to enable our customers to buy more and more often. We take note of your suggestion and will do our best to offer attractive offers to our loyal customers. We wish you an excellent day. The Homeose team.
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Rating: 4 out of 5
Very complete site and correct delivery
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Rating: 4 out of 5
Quality service delivered on time.
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Rating: 4 out of 5
Fast and efficient
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Rating: 4 out of 5
Fast delivery, good packaging, quality product
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Rating: 4 out of 5
Very good attention I was delivered in 72h and not 48h only small downside A big thank you to you because product conforms well and well packaged
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Rating: 4 out of 5
Choice, speed, conviviality and quality!
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Rating: 3 out of 5
I had a delivery in relai colis and the order arrived to me at home, c that I did not wish... A little disappointing on this side.
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Response from Homeose.fr
Hello Verified Buyer, we're sorry you were disappointed with the delivery of your order. We will pass this comment on to our delivery department so that we can improve in the future. We thank you for your comment and hope to satisfy you even more with your next order. Sincerely, The Homéose.fr team
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Rating: 4 out of 5
Fast procedure, well packaged product received in letter box nothing to say and that's good!
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Rating: 4 out of 5
I buy regularly from them and I am completely satisfied. Good product, very responsive I would gladly recommend Homeose to my friends
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Rating: 4 out of 5
Overall, these are pleasant surprises. Sometimes, the briefs are not exactly as we imagined on the picture, but it's globally good. Only one defect on the briefs ""L'homme invisible"": they are thin, very soft, very pleasant to wear, very sexy, but fragile. The briefs tear, a hole is formed very quickly at the back.
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Rating: 4 out of 5
Large selection, on-time delivery, very competitive price
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Rating: 4 out of 5
Fast, efficient, courteous service. One Carambar is cool but not enough.
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A
Rating: 3 out of 5
Receipt of the order conforms. The article being small the exchange was much longer to realize. Moreover Homeose did not grant me the same discount on my second order as on the 1st.
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Response from Homeose.fr
Thank you for your feedback, we're sorry that the exchange took so long and that you didn't get the same discount on your second order. We take your comments into account and will do our best to improve our service in the future. Thank you for your confidence and see you soon on our site!
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Rating: 4 out of 5
Very fast delivery
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Fast delivery.
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Rating: 4 out of 5
Good reactivity to a question asked
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Rating: 4 out of 5
Interesting with promo, otherwise a bit expensive
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Rating: 4 out of 5
Small delay in the order but it was expected.
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Rating: 4 out of 5
Very satisfied as usual even if the wait was longer than usual because of restocking. I recommend without any worries even if the product is a bit expensive it is still of good quality
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Rating: 4 out of 5
On-time delivery
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Rating: 4 out of 5
Very good service
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Rating: 4 out of 5
Satisfactory
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Rating: 4 out of 5
Trusted site
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Rating: 4 out of 5
Satisfactions on the speed, the quality of the packaging, the quality of the products.
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Rating: 3 out of 5
Order placed Saturday 2/12 for delivery on 4/12 Receipt of pro-forma invoice delivery announced on 5 or 6 Actual receipt on 7/12 at 2pm What does it look like to include in the package 2 carambar and a bag Haribo? who are we kidding Homéose? I would have preferred a voucher for a next order or a gift related to the products purchased. Thank you for extending your products to size 3XL.
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Response from Homeose.fr
Hello,
Thank you for your feedback. We are sorry for the delay in your delivery and for the unsatisfactory inclusion in your package. We take your comment into account and will do our best to improve these points in the future. We are also aware of our customers' demand for larger sizes and are currently investigating options to extend our offer. We look forward to satisfying you with your next order. Sincerely, The Homeose team.
Thank you for your feedback. We are sorry for the delay in your delivery and for the unsatisfactory inclusion in your package. We take your comment into account and will do our best to improve these points in the future. We are also aware of our customers' demand for larger sizes and are currently investigating options to extend our offer. We look forward to satisfying you with your next order. Sincerely, The Homeose team.
A
Rating: 3 out of 5
Too long delivery time
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Response from Homeose.fr
Thank you for your feedback. We are sorry that you found the delivery too long. We will do our best to improve our delivery times in the future. Do you have any other comments or suggestions to share? We always appreciate feedback from our customers. Thank you for choosing Homéose.fr.