Customer reviews of Homeose.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 10 043 published reviews

Summary of reviews

The store delivers consistently reliable order processing, with many customers noting easy ordering, accurate and timely fulfillment, careful packaging, and products arriving in good condition. They highlight fast and attentive customer service, including friendly phone support and responsive handling of exchanges or issues. The product range and descriptions are repeatedly praised, with items matching photos and sizes fitting well, supported by clear delivery timing and attractive prices. Overall, customers appreciate the seriousness, reliability, and ongoing positive shopping experience.

Reviews 3 and 4 stars

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Xavier F.
Rating: 4 out of 5
following a purchase from 01/08/2024
very good product
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Response from Homeose.fr
Thank you for your positive review of Homéose.fr! We're delighted you like our products. Please do not hesitate to contact us should you require any further information. We hope to see you soon on our site.
R
Richard V.
Rating: 4 out of 5
following a purchase from 26/07/2024
Quality and original products
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Response from Homeose.fr
Thank you for your positive review of our website Homéose.fr. We are delighted that our quality and original products meet your expectations. We will continue to do our best to satisfy you. Please do not hesitate to contact us should you require any further information about our products. Thank you again for your trust and support. We look forward to seeing you again on our site!
T
Thierry C.
Rating: 4 out of 5
following a purchase from 24/07/2024
Very satisfied
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Response from Homeose.fr
I am delighted to read that you are very satisfied with our website Homéose.fr. We are constantly listening to our customers and doing our best to offer a quality service. If you have any suggestions for improvement, please let us know. Thank you for your 4/5 rating!
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Claude S.
Rating: 4 out of 5
following a purchase from 20/07/2024
Some of the items I bought in S are very large and look like xxl otherwise the rest was fine. The post office made a mistake in the delivery of my parcel, which was delayed by two days.
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Response from Homeose.fr
Hello Claude,

We would like to thank you for your review and your 4/5 rating of our website Homéose.fr. We are sorry that some items purchased are too large. We will pass this on to our team to improve our service. We are also sorry for the delay in delivery caused by La Poste. We hope this will not prevent you from continuing to order on our site. Please do not hesitate to contact us should you have any further queries. Thank you again for your confidence.

The Homeose.fr team
J
Jacky V.
Rating: 4 out of 5
following a purchase from 17/07/2024
.
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Response from Homeose.fr
Thank you for your positive review of our Homeose.fr website. We are delighted to have been able to meet your expectations. Please do not hesitate to contact us should you require any further information about our products. Thank you for your trust and for your 4/5 rating!
C
Christine B.
Rating: 4 out of 5
following a purchase from 10/07/2024
There's a big problem with the navy blue bodysuit, which is much shorter than the other, even though they're both size M. I can send you the photo
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Response from Homeose.fr
Hello CHRISTINE,

Thank you for your feedback on our website Homéose.fr. We are sorry to hear that you are experiencing a problem with the Navy Blue Bodysuit you ordered. Please send us a photo of the product so that we can provide you with a satisfactory solution as soon as possible. Thank you again for your trust and loyalty to our brand. Have a nice day.
B
Bruno D.
Rating: 4 out of 5
following a purchase from 10/07/2024
Meets my expectations
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Response from Homeose.fr
Thank you very much for your feedback, Bruno! We're delighted that our site is meeting your expectations. Please don't hesitate to contact us if you need any further help or advice on using our site. We'll do our best to satisfy you. Thanks again for your 4/5 rating!
B
Bart J.
Rating: 4 out of 5
following a purchase from 06/07/2024
OK
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Response from Homeose.fr
Thank you for your review, Bart. We're delighted that you've enjoyed our Homeose.co.uk site. We will continue to do our best to provide you with relevant and useful information about homeopathy. Thank you again for your 4/5 rating, it means a lot to us. Please don't hesitate to contact us if you have any questions or suggestions. We hope to see you soon!
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Patrick B.
Rating: 4 out of 5
following a purchase from 04/07/2024
I went to visit their stores, friendly salesman I found what I wanted.A si return without problem.
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Response from Homeose.fr
Hello Patrick, I'm delighted to read that you had a good experience at Homéose.fr and that you found what you were looking for. We look forward to welcoming you back to our store. Thank you for your positive note! Have a nice day."
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Xavier D.
Rating: 4 out of 5
following a purchase from 23/06/2024
Quality product, thanks for the discount!
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Response from Homeose.fr
Thank you Xavier, we are delighted that you appreciate the quality of our products and we are always happy to offer discounts to our loyal customers. Thank you for your positive review!
C
Christophe B.
Rating: 4 out of 5
following a purchase from 14/06/2024
always happy to order from homeose, quick turnaround and always that little sweet attention in the parcel
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Response from Homeose.fr
Thank you very much for your positive feedback on our website Homéose.fr. We are delighted to know that you are always satisfied with your orders and that you like our fast delivery service and our little touches. We do our best to satisfy our customers and hope to see you soon on our site. Thank you again for your trust and loyalty. Best regards. The Homéose.fr team.
M
Michel S.
Rating: 4 out of 5
following a purchase from 08/06/2024
Good quality products. Very large selection. Very fast delivery.
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Response from Homeose.fr
Thank you for your positive feedback on our site, Michel. We are delighted to hear that you appreciated the quality of our products and our wide selection. We make it a point of honour to ensure prompt delivery to satisfy our customers. Your opinion is very important to us and we hope to continue to serve you in the future. Thank you again for your 4/5 rating, it's very encouraging for us!
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Jean-François G.
Rating: 3 out of 5
following a purchase from 17/05/2024
I find that 30 doesn't correspond to size s, which should be 28 or 29. As a result, the underwear is slightly too big, which is a shame.
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Response from Homeose.fr
Hello,
I'm sorry that the product you received does not fit.
Each manufacturer has its own pattern, so there are variations between different brands; sometimes even within the same brand.
That's why, for each product, we've created a size chart with a universal measurement, the size in cm. So, depending on your waist size, you're bound to find the right product for you.

I understand that you may not have seen this size chart (available on each product sheet, below the product name), so I suggest you request an exchange in a size that suits you best, from your Customer Area, or by telephone if it's easier for you.
I remain at your disposal,
Customer Service
J
Joel H.
Rating: 3 out of 5
following a purchase from 02/05/2024
Many unexplained delays, but the order arrived.
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Response from Homeose.fr
Hello,
You're right, it took us more than ten days to get the order to your home, and I'd like to apologize for that.
To explain, we had to deal with the long "bridges" at the beginning of May, which completely disrupted shipments to our carriers.
We, too, had to endure these long delays. Perhaps we should have communicated more on the subject.

Once again, I apologize for the delay.
I remain at your disposal,
Christophe - Customer Service
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Patrice S.
Rating: 4 out of 5
following a purchase from 07/05/2024
Product conforms to order.fast delivery.RAS
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Response from Homeose.fr
Thank you for your positive feedback, we are delighted that you are satisfied with your order on our website Homéose.fr. We thank you for your trust and loyalty, and hope to see you soon on our online store. We hope to see you soon!
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Eric B.
Rating: 4 out of 5
following a purchase from 29/04/2024
I can't give a rating on the product itself, as I'm waiting for it to be replaced by another size. The order and the delivery went well but to know the real size I would need other indications on the sizes because the sizes change according to the countries of manufacture.
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Response from Homeose.fr
Thank you for your review and your note. We have taken into account your remark concerning the size indications; this is why on each product sheet we indicate the measurements in cm of waist circumference according to the sizes. We hope that your product will be replaced quickly and that you will be happy with your new size. Thank you for your trust and understanding. See you soon on Homéose.fr!
D
Didier L.
Rating: 4 out of 5
following a purchase from 20/04/2024
the products are always of very good quality, but alas the prices increase vertiginously, in 2017 I paid except promotion a slip Hom Plume, 27 €, it is today with 35 € that is almost 30% in 7 years, and my incomes did not increase as much far from there, thus I do not know if I will be able to continue such purchases, because m^me if I wait for the promos, that remains consequent for me more especially as these products are now manufactured in China! Sincerely : D. Leblond
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Response from Homeose.fr
Thank you for your feedback, Didier. We're sorry to see that our prices have risen for you over the years. However, we would like to assure you that our products remain of very high quality and that we continue to offer promotions to enable our loyal customers to benefit from advantageous prices. As far as manufacturing in China is concerned, we remain very attentive to the quality of our products and work with trusted suppliers to maintain our quality standards. We thank you for your loyalty and look forward to satisfying you for many years to come. Sincerely, The Homéose.fr team.
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Laurent N.
Rating: 4 out of 5
following a purchase from 31/03/2024
just the tee shorts plus one xxl and not xxl but quality nothing to say
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Response from Homeose.fr
Thank you for your feedback, Laurent. We're delighted that you liked our T-shirts and we take note of your suggestion regarding the XXL size. We are constantly working to improve the quality of our products in order to better satisfy our customers. Thank you again for your trust and your positive feedback!
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Emmanuel G.
Rating: 3 out of 5
following a purchase from 02/04/2024
Unnecessary reminders!
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Response from Homeose.fr
Hello Mr G.
First of all, I would like to thank you for placing an order on our homeose.fr website.
I am surprised by your message, since the only emails we have sent you are :
- confirmation of your account creation
- payment receipt for your order
- confirmation of your order
- the order tracking link, so that you can follow the progress of your order

So, yes, 4 emails for one order may seem like a lot, but we feel that each of these emails is an important part of the ordering process.

I can also confirm that you are not subscribed to our newsletters, so we won't be receiving any "advertising" from you.

We remain at your disposal,
Customer Service
V
Valentin L.
Rating: 4 out of 5
following a purchase from 06/03/2024
Delivery a little long but otherwise good
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Response from Homeose.fr
Thank you very much for your positive feedback on our website Homéose.fr. Indeed, we are aware that our delivery times can sometimes be a little long, but we do our best to improve this. We are delighted that you are satisfied with your order. Please let us know if you have any other comments or suggestions so that we can continue to improve. Thank you again for your trust and your 4/5 rating.
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Rolland P.
Rating: 3 out of 5
following a purchase from 02/03/2024
more models for boxer shorts
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Response from Homeose.fr
Hello Monsieur Prugne,
Thank you for your review. Men's underwear collections evolve, and brands design new models every season.
Models from previous collections are therefore on special offer while stocks last.
I'm sorry that the model you wanted to order is no longer available in your size.
I invite you to follow us and discover the new Eden Park models and the "old" ones on promotion; I'm sure you'll find what you're looking for in our selection.
I remain at your disposal should you need me, and I hope to see you again soon, completely satisfied with our Homéose boutique and with a top score.
O
Olivier C.
Rating: 3 out of 5
following a purchase from 11/02/2024
Very long delivery and one of the double xxl products is just right.
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Response from Homeose.fr
Good day to you,
Thank you for taking the time to give us your opinion.
Regarding the product where the size does not suit you, I invite you to request an exchange from your Customer Area. The exchange is 100% free of charge for Homéose.
As for the delay, we've talked about it, and once again, I apologize for the two-day delay compared with what was announced on the site.
We work hard every day to ensure your 100% satisfaction, and we take this task very seriously.
We remain at your disposal should you require any assistance, particularly in organizing your product return.
Have a nice day,
Best regards,
C
Cyril B.
Rating: 4 out of 5
following a purchase from 16/02/2024
CLEAR
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Response from Homeose.fr
Thank you for your review and your positive rating of our website, Homéose.fr. We are happy to see that you did not encounter any problems during your visit to our site. We are continually striving to improve our site to provide the best possible experience for our users. Thanks again and see you soon!
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Pascal C.
Rating: 4 out of 5
following a purchase from 17/02/2024
Quality of products, advice and professionalism of sales staff, friendly welcome, good quality of service.
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Response from Homeose.fr
Thank you very much for your positive feedback on our website Homéose.fr. We are delighted that our products, advice and service have lived up to your expectations. Your satisfaction is our priority and we will continue to do our utmost to offer you the best possible service. Thank you again for your confidence, and see you soon on Homéose.fr!
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Xavier R.
Rating: 4 out of 5
following a purchase from 03/02/2024
Impeccable as usual
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Response from Homeose.fr
Thank you very much Xavier for your positive review of our website Homéose.fr! We are delighted to know that you are satisfied with our services and we thank you for your loyalty. See you soon on our site!
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Bruno R.
Rating: 4 out of 5
following a purchase from 02/02/2024
Perfect thanks
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Response from Homeose.fr
Thank you for your positive feedback, Bruno! We're delighted to hear that you're satisfied with our Homeose.co.uk website. Please do not hesitate to send us your comments and suggestions so that we can continue to improve our service. See you soon on Homéose!
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Didier V.
Rating: 4 out of 5
following a purchase from 31/01/2024
Excellent supplier, reliable and efficient.
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Response from Homeose.fr
Thank you for your positive review of our website Homéose.fr. We are delighted to know that you are satisfied with our services and that you consider us to be an excellent, reliable and efficient supplier. We will continue to work hard to maintain this level of customer satisfaction. Thank you for your confidence and we look forward to seeing you soon on our Homeose.co.uk website.
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Jacques V.
Rating: 4 out of 5
following a purchase from 12/01/2024
Good product but delivery time a bit long
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Response from Homeose.fr
Thank you for your review, we are delighted that you are satisfied with our product. We are sorry for the delay in receiving your order, we are doing our best to reduce this waiting time. Your feedback helps us to improve our service. Thank you for your confidence in Homéose.fr.
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Bernard D.
Rating: 4 out of 5
following a purchase from 24/01/2024
very good parcel well received deadline met
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Response from Homeose.fr
Thank you for your positive feedback on our website Homéose.fr. We are delighted that you have appreciated the quality of our services and the speed of delivery of your package. We hope to see you soon among our satisfied customers.
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Alain L.
Rating: 4 out of 5
following a purchase from 17/01/2024
good products
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Response from Homeose.fr
Thank you for your positive review of our Homéose.fr website! We're delighted that you like our products and hope to continue satisfying you in the future. Please do not hesitate to contact us if you have any questions or suggestions.
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Philip M.
Rating: 4 out of 5
following a purchase from 12/01/2024
Very good
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Response from Homeose.fr
Thank you for your positive feedback, we are glad to know that you appreciate our website Homéose.fr. We strive to provide quality information. Please do not hesitate to contact us should you require any further information.
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Jean-Louis C.
Rating: 4 out of 5
following a purchase from 29/12/2023
Too bad the pockets distort the line a bit... Otherwise, very nice.
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Response from Homeose.fr
Thank you for your rating and review of our Homeose.co.uk website. We are aware that pockets can have an impact on the figure, however we do our best to offer quality and comfortable products. We take your comment into account and will do our utmost to improve our products. Thank you again for your positive feedback, it encourages us to keep improving. Best regards.
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Caritte L.
Rating: 4 out of 5
following a purchase from 02/01/2024
Very good quality addicted underwear
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Response from Homeose.fr
Thank you for your positive review of our brand! We are delighted that you appreciate the quality of our Addicted underwear. We hope to see you soon on our website Homéose.fr.
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Laurent D.
Rating: 4 out of 5
following a purchase from 29/12/2023
Order in conformity
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Response from Homeose.fr
Thank you for your positive feedback, Laurent. We're happy to hear that you were satisfied with your order on our website Homéose.fr. We look forward to seeing you among our customers again, and please don't hesitate to contact us if you need any further help or advice. Have a nice day.
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Jean Jacques V.
Rating: 4 out of 5
following a purchase from 23/12/2023
Article conforms to my request and my expectations. I am satisfied.
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Response from Homeose.fr
Thank you for your positive feedback, we are delighted that our article met your expectations. Don't hesitate to come back to us if you need any further information or advice. Have a nice day!
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Eric B.
Rating: 4 out of 5
following a purchase from 26/11/2023
Overall satisfied, only one disappointing item. Finish not up to scratch, despite the price😩
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Response from Homeose.fr
Thank you very much for your review, Eric. We are very sorry that you were not satisfied with one of our products. Please do not hesitate to contact our customer service department to set up a returns procedure. I can confirm that there is no charge for an exchange.
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Claude S.
Rating: 4 out of 5
following a purchase from 26/11/2023
The items are as ordered, and the attention of the team is always appreciated with their kind words. Good luck to all, thank you
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Response from Homeose.fr
Thank you very much for your positive review, Claude. We appreciate your support and look forward to providing you with an even better experience on Homéose.fr.
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Lambert J.
Rating: 4 out of 5
following a purchase from 24/11/2023
Fine
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Response from Homeose.fr
Thank you for your positive review, Lambert. We're delighted you enjoyed Homéose.fr.
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Nicolas L.
Rating: 4 out of 5
following a purchase from 24/11/2023
Good products Correct price but no more Correct site, but lack of customer reviews for each item Delivery on time.
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Response from Homeose.fr
Thank you for your review, Nicolas! We're delighted that you're satisfied with our products and our site. We will take your comments into account and do our best to respond to them.
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Guy R.
Rating: 4 out of 5
following a purchase from 15/11/2023
favorable
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Response from Homeose.fr
Thank you for your positive review, Guy. We are delighted that you are satisfied with our site.