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P
Rating: 4 out of 5
Delivery without problems.
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Customer reviews of Homeose.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 916 published reviews
Summary of reviews
The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
Reviews 3 and 4 stars
Reset filtersG
Rating: 3 out of 5
If you have the size M, please let me know by mail.
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Response from Homeose.fr
We thank you for your feedback and are sorry that the site could not meet your needs. We will strive to improve our service to better meet your expectations.
C
Rating: 4 out of 5
The model ordered was out of stock and I had to wait a long time for it, but I was well informed and I didn't have to worry about it when it was finally available.
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J
Rating: 4 out of 5
Very interesting site, in fact some brands do not make large size (XXL) ex: Modus vivendi and it's a shame
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J
Rating: 4 out of 5
1st visit
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I
Rating: 4 out of 5
As usual, serious, reliable and fast.
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G
Rating: 4 out of 5
Übersichtlich, Produkte sind gut abgebildet, Text zum Teil nur in französich!
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O
Rating: 4 out of 5
Good product and good quality
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F
Rating: 3 out of 5
Order that was to be delivered to my address, format without problem for the mailbox, deposited in a relay point or the deliverer did not record the change, the manager found it by chance after 25 minutes of research. I have notified colissimo.
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Response from Homeose.fr
We are sorry that you had this experience. We are at your disposal to rectify the situation and offer you a more satisfactory service.
S
Rating: 4 out of 5
well
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E
Rating: 4 out of 5
Clear, well presented, practical site. Delivery was neat and properly done with promptness, even though the order had been placed by mail and check. Congratulations on this point.
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C
Rating: 4 out of 5
Very competent customer service, satisfaction in all aspects of delivery. I am satisfied
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D
Rating: 4 out of 5
I love the seller, very knowledgeable about his items good advice
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V
Rating: 4 out of 5
Very good and fast
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D
Rating: 4 out of 5
Very professional fast delivery, product conforms
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J
Rating: 4 out of 5
Too many choices, it's hard to choose
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N
Rating: 4 out of 5
Very satisfied with my order except for the socks...
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J
Rating: 4 out of 5
Good delivery times No interest in sealed pouches
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P
Rating: 4 out of 5
Fast, serious! On the other hand a little expensive.
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C
Rating: 4 out of 5
good choice of products easy site
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C
Rating: 4 out of 5
Serious about logistics
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S
Rating: 3 out of 5
Too complicated to sort
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Response from Homeose.fr
Thanks for your feedback, Stephan! We will take your remarks into account and work on making the interface of our site more intuitive.
B
Rating: 4 out of 5
Well
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S
Rating: 4 out of 5
very good reception such .
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J
Rating: 4 out of 5
Todo perfecto, la entrega no del todo bien por parte de dhl.
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H
Rating: 4 out of 5
Thank you to the customer service
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J
Rating: 4 out of 5
Product conforms to my expectations. Delivery without any problem.
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Response from Homeose.fr
Hello, Thank you for your appreciation. We are delighted that you are satisfied with the product you ordered, and with the speed of our FREE 24 hour delivery in a Chronopost relay. I hope @ soon for the 5th star ;-) Christophe
C
Rating: 4 out of 5
Ultra fast delivery in the mailbox, easy to order.
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Response from Homeose.fr
Hello, Thank you for your comment, and happy to see you again! Do not hesitate to contact us if you have any doubt about a size or a material; we are here to answer your questions and also to advise you. Remaining at your disposal, Christophe
M
Rating: 4 out of 5
Very functional website, the team is attentive and very reactive. The packaging of the items is carefully done. Impeccable service. I recommend without hesitation ;)
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Response from Homeose.fr
Hello, What to add to your comment, except a big THANK YOU. We will do our best to do as well next time (... and maybe get the fifth star). Good day, Christophe
P
Rating: 4 out of 5
The site is pleasant. Some items would deserve a more detailed description, especially regarding the size or details of patterns that the photos do not always reflect faithfully.
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Response from Homeose.fr
Hello, Thank you for taking a few minutes of your time to respond to this review. We strive to be as accurate as possible in our product descriptions, in the detail and quality of the photos we publish. However, there are still efforts to be made to deserve the 5 stars, according to you; it is noted. Wishing you a Happy Easter, Sincerely, Christophe
D
Rating: 4 out of 5
ultra fast delivery as usual, good navigation, a little more promo code for regulars would be perfect ^^
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to this evaluation. Don't worry, our team is regularly setting up commercial operations to allow you to enjoy your favorite collections at mini prices ;) While waiting for our future operation, do not hesitate to consult the promotion section of our store. I wish you a nice day, See you soon on homeose.fr Sincerely Johann - Customer Service
J
Rating: 4 out of 5
Some products are a little vague on the description, otherwise nothing to complain about.
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Response from Homeose.fr
Hello, rest assured that our team is ready to assist you in your selection. Also and if need be, do not hesitate to contact us by mail or phone. We will accompany you with great pleasure. Thank you for your order and the time spent on this evaluation. Take good care of yourself, Sincerely Johann - Customer Service
X
Rating: 4 out of 5
speed and accuracy of good quality
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Response from Homeose.fr
Hello, Thank you for your order, your loyalty and this evaluation which only encourages our team to continue :) We hope to see you soon on homeose.fr Take good care of you, Sincerely Johann - Customer Service
P
Rating: 4 out of 5
Tttbbienn
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation which goes straight to the point and which only encourages our team to continue. We look forward to seeing you soon on homeose.fr Take good care of yourself, Sincerely Johann - Customer Service
G
Rating: 4 out of 5
generally good products
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Response from Homeose.fr
Hello, We do our best to offer a wide range of products that can meet all tastes but also all budgets and that by respecting your comfort and a requirement of quality. Thank you for this evaluation and your order. We look forward to satisfying you again in the near future. Take good care of yourself, Sincerely Johann - Customer Service
J
Rating: 4 out of 5
Good but the backpack is not what I expected...
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience via this review. Your feedback is precious to us and allows us to continually evolve. Also and for the improvements to come we will not fail to take into account your remarks. We look forward to seeing you soon on homeose.fr Take good care of yourself, Sincerely Johann - Customer Service
D
Rating: 4 out of 5
The site is user-friendly and easy to access.
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Response from Homeose.fr
Hello, Thank you for your order and your review. We do indeed do our best to simplify your shopping experience on our store. It is nice to see that it is successful. We look forward to satisfying you again very soon, Take good care of yourself, Sincerely Johann - Customer Service
F
Rating: 4 out of 5
Reliable sales site, fast and excellent service.
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Response from Homeose.fr
Hi, There are things like this that we try not to change :) Thank you for your review and your order. I wish you a nice day, Sincerely Anthony - Customer Service
D
Rating: 3 out of 5
I wanted to take advantage of a 20% VIP discount offer, and at the same time use a credit note of more than 20€ for my order. The cumulation of the ODR and my credit note could not be done, and I don't really understand, since it was a credit note and not another commercial offer. Anyway, it's not a big deal, otherwise I would have put 4 stars.
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. Your feedback is precious to us and allows us to evolve daily. In this case, two coupons cannot be cumulated on the same order. I wish you a pleasant week, See you soon on homeose.fr Sincerely Johann - Customer Service
F
Rating: 3 out of 5
The thread of sewing of the contour of the thighs is of bad quality, what confers a marking of prints on the skin and a felt embarrassment. The cotton is of very average quality.
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Response from Homeose.fr
Hello, Thank you for your order and your remarks that we have just transmitted to the manufacturer. Indeed your feeling is important and allows him to develop his collections. I wish you a pleasant day, Sincerely Johann - Customer Service