The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
Hello Sir, Thank you for your second order on Homéose! I am delighted to see that you are fully satisfied with our services. However, I keep in mind the missing star that invites us to do even better in the future. I wish you a happy holiday season. See you soon on our store Cordially Anthony - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
I did not receive my order. The Post Office did not find my door. I remind you that I filled in my address correctly. I must therefore go to less post office in 48 hours
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Response from Homeose.fr
Hello Sir, In your first order, we thank you and welcome you to Homéose! Indeed, according to the follow-up of your order, the carrier could not deliver your parcel to your residence because according to him, the address of delivery was incomplete. I see that in the meantime you recovered your order and I hope that the products will bring you whole satisfaction. I apologize on behalf of the carrier for this anomaly, completely involuntary of Homéose. I wish you excellent holidays of end of the year. Cordially Anthony - Customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
Pretty good
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Response from Homeose.fr
Hello Sir, Thank you for your first order at Homéose! We are convinced that your gift will be a success for the person concerned...
However, I take note of the missing star which, I think, will be present in a future order! :) I wish you a very happy holiday season and I hope to see you soon on our store. Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
price, speed, efficiency, products perfectly conforms no problem I am very satisfied! and I do not buy by principle anything on the internet! so bravo
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Response from Homeose.fr
Hello, We are with pleasure the exception that will perhaps make you change your mind about selling on the internet! Know that in case of questioning, we are at your disposal via a free number from a landline as a mobile ( 0 805 69 21 21). I wish you a happy holiday season and hope that once the tree is finished, the star at the top of it will join its 4 sisters for a maximum note. Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
Nothing to say except that the free return is only valid in the case of an exchange.
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Response from Homeose.fr
Hello Sir, Thank you for your trust in our team and your loyalty for a few years now. We wish you a happy holiday season. Looking forward to seeing you on Homeose.fr ! Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
I am satisfied
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Response from Homeose.fr
Hello Sir, Customer since a few years already, the team of Homéose thanks you for having placed order on our store. We conclude that you are completely satisfied by our services. However, I keep in mind the missing star, that you surely had to preserve for a future order :) All our team wishes you pleasant holidays of end of the year. Cordially Anthony - Customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2019
Very good but the big sizes are often absent
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Response from Homeose.fr
Hello Sir, The Homeose team works daily with manufacturers to push them to offer large sizes.
Whenever it is possible, we propose each of our products in all the available sizes of the manufacturer.
You can consult the large sizes via the heading "Large Sizes" from the menu by clicking on "Underwear" then "Large Sizes" Do not hesitate to come back to us to know the availability of a particular product. Thank you for your order and I wish you a happy holiday season Anthony - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Good products with good prices, fast and trouble-free delivery.
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Response from Homeose.fr
Hello Mister The Homeose team thanks you for having placed your first order on our website! We take to heart all your appreciations which are beneficial to us. I take note of the missing star that you probably kept for your future order ;)
I wish you a happy holiday season! Sincerely Anthony - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2019
Clear site navigation. Precise information about payment and delivery.
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Response from Homeose.fr
Hello, Following your first order, thank you for taking the time to fill in this questionnaire. Your feelings are precious and your opinion seems to contain all the ingredients for a fully satisfied customer. However, I note that you invite us to do even better and would like to know the elements that you would like to see evolve for a satisfaction at the level of 5/5. I wish you a pleasant week and hope to fully satisfy you again soon, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2019
Good delivery time, well packaged product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/10/2019
impeccable as a whole including the delays but the TDF shorts are too large for a size L
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
Very fast shipping :)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/07/2019
Huge selection of underwear to satisfy everyone!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/09/2019
Fast, product as advertised, good price...Thanks
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/10/2019
Very good site, very fast delivery, too bad no bathing suit.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2019
Good website, product and delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
Perfect and fast service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/10/2019
fast delivery . I will be back!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2019
Very good in general The functioning of the promo codes is not always very operational!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/09/2019
Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/09/2019
it's ok ras
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2019
good presentation
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2019
Fast delivery, competitive prices.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2019
Fast and smooth, as expected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2019
good no problem to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/08/2019
Lots of choices. But a little too expensive. Fortunately some discounts are possible regularly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/08/2019
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/08/2019
Very satisfied! Maybe a little slow! Ordered on Friday evening and received on Wednesday! I am 80 kms away! Lol
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/08/2019
Delivery problem: signature required to obtain the package at the office whose opening hours are incompatible with my work. So it took 5 days to get the package on a Saturday morning.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/08/2019
Good contact at the order taking and relevant advice. Quick delivery and products in accordance with my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/08/2019
very fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2019
correct shipping
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
easy to use good presentation essential information
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
Complete site. Large selection.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
compliant
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
package received on time and conforms to my order. good e-commerce site varied choice of products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/07/2019
Quality and variety
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2019
One of the few if not the only site that offers underwear large sizes
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/07/2019
very satisfied with the service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/07/2019
Overall satisfied with my order and the time it took to process it.
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