Customer reviews consistently highlight fast, reliable delivery and well-packaged orders, with many noting shipments arrive quickly and in excellent condition. The product range and quality are repeatedly praised, including a variety of incense and esoteric items, with customers appreciating thoughtful extras like gifts and personalized touches. Customer service is described as friendly, professional, and helpful, with several accounts of clear communication, timely responses, and attentive assistance. Overall, shoppers express strong satisfaction with the store's reliability, selection, and the positive shopping experience.
All reviews
M
Marisol A.
Rating: 5 out of 5
following a purchase from 29/08/2026
great quality in the incense sticks, good raw materials. I will add it to favorites
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Response from HOSTENATURA
Hello Marisol,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the quality of our incense sticks and that you have decided to add us to your favorites. Your support means a lot to us.
Best regards,
The HOSTENATURA team
C
Catarina M.
Rating: 5 out of 5
following a purchase from 28/08/2026
I recommend, fast shipping arrived in 24h in Lisbon, good quality products. I loved it
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Response from HOSTENATURA
Hello Catarina,
We sincerely thank you for your very positive comment. We are glad to know that you received your order quickly and that you are satisfied with the quality of our products.
We hope to see you again soon at HOSTENATURA.
Sincerely,
The HOSTENATURA team
S
Sandra Milena P.
Rating: 5 out of 5
following a purchase from 23/08/2026
Excellent product I love it
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Response from HOSTENATURA
Dear Sandra Milena,
We sincerely thank you for your very positive comment. We are glad to know that you are delighted with our product and that you had a good experience with us.
Sincerely,
The HOSTENATURA team
M
Marta N.
Rating: 5 out of 5
following a purchase from 04/06/2026
Good experience
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Response from HOSTENATURA
Hello Marta,
We sincerely thank you for sharing your positive experience with us. We are glad to know that you had a good experience and we hope to serve you again very soon.
Sincerely,
The HOSTENATURA team
A
Altagracia T.
Rating: 5 out of 5
following a purchase from 24/08/2026
I am very happy with the order I placed, very good quality, very good service, and quick delivery of the products. Of course, I will return every time I need it.
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Response from HOSTENATURA
Dear Altagracia,
We sincerely thank you for your kind words. We are glad to know that you are satisfied with the quality of our products and the service received. It will always be a pleasure to serve you again at HOSTENATURA.
Sincerely,
The HOSTENATURA team
A
Ayleen S.
Rating: 4 out of 5
following a purchase from 11/08/2026
The delivery from Spain to Germany takes about 10 days and is free of shipping costs from 20 €. While my second order went smoothly, three products were missing from the first one. The clarification process was extremely slow, as the local team was heavily burdened due to an employee's accident. Since emails went unanswered for days, I switched to WhatsApp. There, an automatic Google translator led to massive transmission errors: my texts written in German arrived completely distorted in English/Spanish, and the responses on my side seemed out of context and incorrect. Due to the distortion, my consistently neutral messages were received so negatively by the other party that I was irritably asked never to order again. Only after I figured out the problem and was able to convince the contact person to write directly in English could everything be clarified. Overall, it was very difficult to make the situation clear to the other party, even when it was quickly understood and led to a neutral ending. Whether I will order there again because of this matter, I cannot answer. For now, I probably won't make any more purchases there, but rather because I don't want anything else that is sold there. Due to the mixed experience, I waver between three and four stars. It is four because I am generous and think that many unfortunate points have mixed together here.
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S
Stefania F.
Rating: 5 out of 5
following a purchase from 20/08/2026
Everything perfect!!!
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Response from HOSTENATURA
Dear Stefania,
We sincerely thank you for your wonderful comment. We are glad to know that your experience has been perfect and we hope to serve you again very soon.
Sincerely,
The HOSTENATURA team
A
Anna L.
Rating: 5 out of 5
following a purchase from 20/08/2026
The shipping was super fast. And the products are excellent.
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Response from HOSTENATURA
Dear Anna,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the speed of the shipping and the quality of our products. We hope to see you again soon at HOSTENATURA.
Sincerely,
The HOSTENATURA team
B
Beatriz S.
Rating: 5 out of 5
following a purchase from 19/08/2026
Very good advice and purchase of 10
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Response from HOSTENATURA
Dear Beatriz,
Thank you very much for your positive comment. We are glad to know that our advice was to your liking and that your purchase met your expectations. We hope to have the pleasure of serving you again in the future.
Sincerely,
The HOSTENATURA team
G
Giuseppe Sandro P.
Rating: 5 out of 5
following a purchase from 05/07/2026
Bè
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Response from HOSTENATURA
Dear Giuseppe Sandro,
We sincerely thank you for sharing your positive experience. We are glad to know that you are satisfied with our service and products.
We remain at your disposal for any future inquiries.
Sincerely,
The HOSTENATURA team
R
Rosa María P.
Rating: 5 out of 5
following a purchase from 14/08/2026
I am always happy with the orders placed. I love the variety and quality of the products for sale.
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Response from HOSTENATURA
Dear Rosa María,
We sincerely thank you for sharing your positive experience with us. We are glad to know that you are satisfied with the variety and quality of our products. Your support is very important to our team.
Sincerely,
The HOSTENATURA team
I
Irfan R.
Rating: 5 out of 5
following a purchase from 11/08/2026
excellent service
D
Denise Marguerite C.
Rating: 5 out of 5
following a purchase from 06/08/2026
Thank you very much! These incenses are a delight! ¡These incenses are a wonder!
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Response from HOSTENATURA
Dear Denise Marguerite,
We sincerely thank you for your kind words. We are glad to know that our incenses have pleased you and provided you with a wonderful experience. We hope to see you again very soon at HOSTENATURA.
Best regards,
The HOSTENATURA team
T
Tania E.
Rating: 5 out of 5
following a purchase from 11/08/2026
Very happy with the purchase and grateful for the gift they gave me, I will choose them again for my next purchases
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Response from HOSTENATURA
Dear Tania,
We greatly appreciate your very positive comment. We are glad to know that you are satisfied with your purchase and that the gift was to your liking. We will be happy to assist you again in your future purchases.
Sincerely,
The HOSTENATURA team
N
Nadine F.
Rating: 5 out of 5
following a purchase from 06/08/2026
Everything arrived very quickly and in perfect condition. I am very happy with the purchase!
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Response from HOSTENATURA
Dear Nadine,
We greatly appreciate your positive feedback. We are glad to know that your order arrived quickly and in perfect condition, and that you are satisfied with your purchase.
We are here to serve you whenever you need.
Sincerely,
The HOSTENATURA team
C
Carla F.
Rating: 5 out of 5
following a purchase from 06/08/2026
We always buy Incenses and some other products and they are always very fast and efficient. We love their products.
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Response from HOSTENATURA
Dear Carla,
We sincerely thank you for your very positive comment. We are glad to know that you enjoy our incenses and products, as well as the speed of our service. Your satisfaction is very important to us.
Sincerely,
The HOSTENATURA team
L
Lorena F.
Rating: 5 out of 5
following a purchase from 29/07/2026
Arrived late but well packaged and in perfect condition
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Response from HOSTENATURA
Hello Lorena,
We sincerely appreciate your comment and are glad to know that your order arrived in perfect condition. We apologize for the delay and value your understanding.
Sincerely,
The HOSTENATURA team
D
Daniela B.
Rating: 5 out of 5
following a purchase from 03/08/2026
Fast and professional
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Response from HOSTENATURA
Dear Daniela,
We sincerely thank you for your very positive feedback. We are glad to know that you had a fast and professional experience with us. Your satisfaction is our greatest reward.
Sincerely,
The HOSTENATURA team
J
Jimena O.
Rating: 5 out of 5
following a purchase from 02/08/2026
Very good selection of products and quick customer service
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Response from HOSTENATURA
Dear Jimena,
We sincerely thank you for your very positive comment. We are glad to know that you found a good selection of products and that the customer service was quick and efficient.
Sincerely,
The HOSTENATURA team
J
Jesús R.
Rating: 5 out of 5
following a purchase from 03/08/2026
Excellent. I contacted to inquire about a question and I was surprised by the kindness and the information provided.
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Response from HOSTENATURA
Dear Jesus,
Thank you very much for your kind words. We are glad to know that you have had a positive experience with our customer service and that we have been able to help you with your question. Your satisfaction is very important to us.
Sincerely,
The HOSTENATURA team.
C
Carolina A.
Rating: 5 out of 5
following a purchase from 01/08/2026
Always super fast, efficient, everything well prepared and always with a detail
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D
Davinia G.
Rating: 5 out of 5
following a purchase from 11/07/2026
Fast shipping, and everything as expected or better. Very competitive prices. I will definitely repeat! Highly recommended.
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Response from HOSTENATURA
Hello Davinia,
Thank you very much for your positive comment. We are glad to know that you are satisfied with the shipment and our prices. We hope to see you again soon at HOSTENATURA.
Sincerely,
The HOSTENATURA team
A
Antonio C.
Rating: 5 out of 5
following a purchase from 30/07/2026
Good product with fast delivery
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Response from HOSTENATURA
Hello Antonio,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with our product and the speed of delivery. Your support is very important to us.
Sincerely,
The HOSTENATURA team
C
Catalina C.
Rating: 5 out of 5
following a purchase from 30/07/2026
Everything great!
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Response from HOSTENATURA
Dear Catalina,
We are glad to know that everything was great. We sincerely appreciate your feedback and your trust in us.
Thank you for being part of HOSTENATURA.
Sincerely,
The HOSTENATURA team
E
Eusebio F.
Rating: 5 out of 5
following a purchase from 24/07/2026
Good service
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Response from HOSTENATURA
Dear Eusebio,
We sincerely appreciate your positive comment about our service. We are glad to know that you had a good experience with us and we hope to serve you again in the future.
Sincerely,
The HOSTENATURA team
A
Antonio C.
Rating: 5 out of 5
following a purchase from 24/07/2026
Very satisfied with my purchase, it arrived well, the incenses are of quality. Thank you very much. Highly recommended Hostenatura, for future customers.
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Response from HOSTENATURA
Dear Antonio,
We sincerely thank you for your kind words and for taking the time to share your experience. We are glad to know that you are satisfied with your purchase and the quality of our incenses. We hope to see you again soon at Hostenatura.
Sincerely,
The Hostenatura team
B
Begoña A.
Rating: 5 out of 5
following a purchase from 25/07/2026
Good service
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Response from HOSTENATURA
Dear Begoña,
We sincerely thank you for your kind words. We are glad to know that you had a good experience with our service and we hope to have the pleasure of serving you again very soon.
Sincerely,
The HOSTENATURA team
K
Kezia Viviane G.
Rating: 5 out of 5
following a purchase from 08/07/2026
It has arrived in excellent condition and quickly
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Response from HOSTENATURA
Dear Kezia Viviane,
We sincerely thank you for sharing your positive opinion. We are glad to know that your order arrived in excellent condition and quickly. We hope to see you again soon at HOSTENATURA.
Sincerely,
The HOSTENATURA team
A
Alicia M.
Rating: 5 out of 5
following a purchase from 20/07/2026
It has been a wonderful experience, the fastest shipping I have ever seen, and everything is great!! Excellent in everything!! A thousand thanks!!
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Response from HOSTENATURA
Hello Alicia,
Thank you very much for sharing your positive experience with us. We are glad to know that the shipment was fast and that you were satisfied with everything. Your appreciation is very valuable to our team.
Sincerely,
The HOSTENATURA team
J
Juan Gabriel N.
Rating: 5 out of 5
following a purchase from 23/07/2026
Everything very correct and fast
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Response from HOSTENATURA
Hello Juan Gabriel,
We sincerely thank you for your very positive comment. We are glad to know that your experience was correct and quick, as we work to provide the best possible service to our clients.
We remain at your disposal for any other inquiries you may have.
Sincerely,
The HOSTENATURA team
L
Lorena A.
Rating: 5 out of 5
following a purchase from 21/07/2026
Always super fast first quality orders, super friendly customer service... a 10!
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Response from HOSTENATURA
Dear Lorena,
We sincerely thank you for your kind words and for taking the time to share your experience. We are glad to know that you are satisfied with our products and service; your opinion is very valuable to us.
Sincerely,
The HOSTENATURA team
M
Marie Madeleine P.
Rating: 5 out of 5
following a purchase from 20/07/2026
Satisfied
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Response from HOSTENATURA
Dear Marie Madeleine,
We sincerely thank you for sharing your positive experience. We are glad to know that you are satisfied with our products and services.
We remain at your disposal for any future needs.
Sincerely,
The HOSTENATURA team
M
Marie Madeleine P.
Rating: 5 out of 5
following a purchase from 20/05/2026
Hello I am very happy to have placed my orders with you. I would have preferred to receive the missing products, but I will be satisfied with my refund.
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R
Renato F.
Rating: 5 out of 5
following a purchase from 18/07/2026
Great product at the right price
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Response from HOSTENATURA
Hello Renato,
We sincerely thank you for your comment. We are glad to know that you are satisfied with our products and prices. Your support means a lot to us.
Sincerely,
The HOSTENATURA team
E
Eva C.
Rating: 5 out of 5
following a purchase from 22/07/2026
Wonderful. Perfect order, super fast shipping and they even sent me palo santo and a bundle of resin as a gift. I love ordering from this page. Thank you
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Response from HOSTENATURA
Hello Eva,
We sincerely thank you for your kind words. We are glad to know that you are satisfied with your order and the details we have sent you. It is always a pleasure to assist you and we hope to earn your trust again in the future.
Sincerely,
The HOSTENATURA team
D
David A.
Rating: 5 out of 5
following a purchase from 22/07/2026
As always, professional treatment and perfect delivery service. Thank you.
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Response from HOSTENATURA
Hello David,
We sincerely thank you for your kind words. We are glad to know that you have had a positive experience with our service and that we have met your expectations. We hope to see you again soon!
Sincerely,
The HOSTENATURA team
M
Mari V.
Rating: 5 out of 5
following a purchase from 19/07/2026
I like your products. Very good experience
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Response from HOSTENATURA
Hello Mari,
We sincerely thank you for your very positive comment. We are glad to know that you enjoy our products and that you have had a good experience with us.
Sincerely,
The HOSTENATURA team
M
Mónica O.
Rating: 5 out of 5
following a purchase from 18/07/2026
Everything arrived quickly and well packaged. Thank you very much
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Response from HOSTENATURA
Hello Monica,
We sincerely thank you for your positive comment. We are glad to know that your order arrived quickly and in perfect condition. We will be happy to assist you again on your next purchase.
Sincerely,
The HOSTENATURA team.
A
Antonio C.
Rating: 5 out of 5
following a purchase from 12/07/2026
He arrived late due to other matters, but very happy with the purchase. Thank you very much.
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Response from HOSTENATURA
Dear Antonio,
Thank you very much for sharing your positive experience. We are glad to know that you are happy with your purchase, despite the delay. Your satisfaction is very important to us.
Sincerely,
The HOSTENATURA team
M
Maria E.
Rating: 5 out of 5
following a purchase from 12/07/2026
Fantastic store, I had not yet found such a variety of products of my interest. The prices are great and the quality too. I bought esoteric incense and palo santo bracelets. I am really excited, I will buy again. Fast shipping. Well done, you are very professional.
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