Customer reviews of HOSTENATURA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 831 published reviews
5 764 92% 4 47 6% 3 7 1% 2 4 0% 1 9 1%

Summary of reviews

HOSTENATURA shines with reliable, fast delivery and well-packed orders, often arriving in 24 to 48 hours and sometimes including personalized touches like a sticker or a thoughtful gift. Customers repeatedly highlight attentive, personalized service and clear, helpful guidance that makes shopping easy and enjoyable. The store offers a broad range of incense and related products with favorable prices, frequent samples, and consistent quality that keeps customers returning. Overall, the experience is described as professional, efficient, and satisfying across product variety, packaging, and service.

Reviews 1, 3 and 5 stars

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A
Almudena R.
Rating: 5 out of 5
I had a problem with the payment method and they immediately contacted me, acted as I told them and showed a lot of patience and interest. I am very grateful to them.
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Response from HOSTENATURA
Thank you very much! :)
M
María J.
Rating: 5 out of 5
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Response from HOSTENATURA
Thank you very much! :)
M
Maria J.
Rating: 5 out of 5
I really liked it because despite a small error in stock, the staff was very kind and helped me solve it in the best way
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Response from HOSTENATURA
Thank you very much! :)
C
Constanza S.
Rating: 5 out of 5
Fast service and good attention
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Response from HOSTENATURA
Thank you very much! :)
E
Eduard G.
Rating: 5 out of 5
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Antonio M.
Rating: 1 out of 5
The product is of very poor quality
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Response from HOSTENATURA
We are sorry that you did not like the product in particular, we always try to work on the best quality in all our products, this is the first complaint we have about the product. If you do not like it, you can return it for free or contact us, as we have not had any news about the order or incident. Regards.
L
Lorena V.
Rating: 5 out of 5
The service I received
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Response from HOSTENATURA
Thank you very much! :)
R
Rosario M.
Rating: 5 out of 5
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Response from HOSTENATURA
Thank you very much! :)
P
Pilar M.
Rating: 5 out of 5
Everything perfect. Super attentive at all times.
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Response from HOSTENATURA
Thank you very much! :)
F
Francisco J.
Rating: 5 out of 5
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Response from HOSTENATURA
Thank you very much! :)
C
Camoli R.
Rating: 5 out of 5
following a purchase from 02/05/2024
I am a customer and always was ??
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Response from HOSTENATURA
Thank you very much! :)
L
Lorena V.
Rating: 5 out of 5
following a purchase from 30/04/2024
A problem arose with my order and they solved it and treated me fabulously.
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Response from HOSTENATURA
Thank you very much! :)
C
Christian M.
Rating: 5 out of 5
following a purchase from 07/05/2024
It arrived very quickly and even with a gift.
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Response from HOSTENATURA
Thank you very much! :)
R
Roberto Q.
Rating: 5 out of 5
following a purchase from 25/04/2024
Perfect
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Response from HOSTENATURA
Thank you very much! :)
J
Juan C.
Rating: 5 out of 5
following a purchase from 24/04/2024
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Response from HOSTENATURA
Thank you very much! :)
J
Javier A.
Rating: 3 out of 5
following a purchase from 06/05/2024
Well, they should have notified that the order was going to be left at a delivery point, I expected it at home like the previous one and I don't know what could have happened. But a bit disappointed, to be honest.
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Response from HOSTENATURA
Hello Javier, Your order went through Miravia and used their logistics, we cannot choose the transport for this type of orders nor manage any transport incidents, only claim it to Miravia or to GLS which was the carrier chosen by Miravia. I hope the product is in perfect condition and to your liking. Thank you for your order :)
M
Montse S.
Rating: 5 out of 5
following a purchase from 25/04/2024
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Response from HOSTENATURA
Thank you very much! :)
E
Elena P.
Rating: 5 out of 5
following a purchase from 02/05/2024
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Response from HOSTENATURA
Thank you very much! :)
S
Sara G.
Rating: 5 out of 5
following a purchase from 20/04/2024
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Response from HOSTENATURA
Thank you very much! :)
E
Eduard G.
Rating: 5 out of 5
I made a first purchase, I was greatly surprised by the speed and quality of the products.
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