Customer reviews of HOSTENATURA

9,7 /10

Based on 783 published reviews

Summary of reviews

HOSTENATURA consistently delivers fast, reliable service with items arriving in excellent condition and well packaged. Customers highlight fast shipping, sometimes within 24 to 48 hours, and careful packaging that protects products, plus gifts and personalized touches in some orders. Product quality is repeatedly praised across incense, esoteric items, palo santo, and bracelets, with friendly, professional customer service that is responsive and attentive. The overall experience is described as professional, smooth, and satisfying, with many noting repeat purchases and strong recommendations.

Reviews 1, 4 and 5 stars

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MARCOS P.

Published on 23/12/2025 à 00h12

Excellent service and quality

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Lorena A.

Published on 22/12/2025 à 18h18

Thanks to the intervention of Hostenatura, they effectively resolved an incident generated by the Transport Agency. Recommendable.

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David B.

Published on 22/12/2025 à 17h02

Quality price relationship and speed and good management of the packaging company in delivery.

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Cristina N.

Published on 22/12/2025 à 10h51

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Eva Á.

Published on 22/12/2025 à 10h31

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Cristina E.

Published on 22/12/2025 à 08h18

Intuitive web and fast shipping. Product exactly as in the photo.

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Cristina N.

Published on 21/12/2025 à 11h05

The service has been excellent. Very kind and generous. Thank you.

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ANTONIA L.

Published on 21/12/2025 à 09h40

I liked the great variety of products they have, with quality and very good prices. Also, the delivery was super fast. Thank you.

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Mónica M.

Published on 20/12/2025 à 12h22

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chaima A.

Published on 17/12/2025 à 23h25

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Juan S.

Published on 17/12/2025 à 11h31

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Maria A.

Published on 17/12/2025 à 11h13

Very happy with the service received, they resolve all your doubts via WhatsApp.

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María B.

Published on 17/12/2025 à 10h42

I recommend it 100%

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Paula V.

Published on 16/12/2025 à 14h13

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Maria

Published on 15/12/2025 à 13h11 following a purchase from 10/12/2025

Fast, easy to place an order, perfect quality-price, any doubts you have are answered quickly.

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Maricarmen C.

Published on 15/12/2025 à 11h12

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Lidia T.

Published on 15/12/2025 à 10h54

I ordered from this store by chance, I was missing a product for a gift that I couldn't find anywhere. They had it, were quick and attentive, and sent it to me in less than 24 hours. I will definitely buy again and next time as my first option.

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Laura G.

Published on 14/12/2025 à 15h35

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María B.

Published on 14/12/2025 à 13h28

100% professionals, I RECOMMEND THEM.

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Juan S.

Published on 13/12/2025 à 20h09

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Angela F.

Published on 13/12/2025 à 10h39

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Nieves S.

Published on 12/12/2025 à 16h10

Excellent attention, speed in preparation and delivery. The purchased products are beautiful.

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Sinmas T.

Published on 12/12/2025 à 13h52

Very fast

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Katia B.

Published on 11/12/2025 à 18h45

The products are natural, arrive super fast, and they also have the detail of sending you a little gift. I have become a total fan of them.

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Morena

Published on 11/12/2025 à 17h25 following a purchase from 08/12/2025

They have attended to me phenomenally, very kind people, perfect and fast order, I have no complaints.

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Ximena G.

Published on 11/12/2025 à 11h00

SUPER FAST SHIPPING, EXCELLENT PRODUCTS, AND THEY SEND PERSONALIZED COURTESY DETAILS.

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Raquel M.

Published on 10/12/2025 à 14h59

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María J.

Published on 09/12/2025 à 13h50

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Emma F.

Published on 09/12/2025 à 12h01

I liked the product. I would improve the visualization of the information on the website. Thank you - Emma

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VENTAS T.

Published on 08/12/2025 à 23h06

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VENTAS T.

Published on 08/12/2025 à 23h05

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Ana R.

Published on 08/12/2025 à 17h54

I love your page, good prices and very fast delivery.

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Tania C.

Published on 07/12/2025 à 12h31

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Ana G.

Published on 07/12/2025 à 11h12

Their attention, attitude, and quick resolutions to a problem. They do not question, they resolve in the most beneficial way for the customer. Bravo!!!

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María B.

Published on 07/12/2025 à 11h08

Very professional, FANTASTIC customer service.

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Paula V.

Published on 05/12/2025 à 17h27

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Sito J.

Published on 05/12/2025 à 13h21

Everything perfect

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PABLO V.

Published on 05/12/2025 à 11h08

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María J.

Published on 03/12/2025 à 19h18

I loved the quality of the products, they could send more free samples to try new products.

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Ana G.

Published on 02/12/2025 à 19h47

The bottle of oil arrived unsealed, so there were remnants of oil in the packaging. The product should be checked better before shipping.

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Response from HOSTENATURA Published on 02/12/2025

Hello Ana! We are very sorry that the package arrived with transport defects. We always try to protect it as much as possible, but these things can happen. When these things happen, please contact us, we will gladly replace the product that arrived damaged. We have sent you a message to replace it, as we had no news at all. Thank you!