Customer reviews of HOSTENATURA

9,7 /10

Based on 829 published reviews

Summary of reviews

HOSTENATURA shines with reliable, fast delivery and well-packed orders, often arriving in 24 to 48 hours and sometimes including personalized touches like a sticker or a thoughtful gift. Customers repeatedly highlight attentive, personalized service and clear, helpful guidance that makes shopping easy and enjoyable. The store offers a broad range of incense and related products with favorable prices, frequent samples, and consistent quality that keeps customers returning. Overall, the experience is described as professional, efficient, and satisfying across product variety, packaging, and service.

Reviews 2 and 4 stars

Reset filters

Ady A.

Published on 13/04/2025 à 16h13

I liked the speed of shipping, the product everything, congratulations on your service.

Translated reviews

Maria J.

Published on 11/03/2025 à 09h14

Translated reviews

Mdolores B.

Published on 04/03/2025 à 12h46

The speed of delivery and their products

Translated reviews

Olga M.

Published on 07/02/2025 à 11h30

Translated reviews

Elena L.

Published on 22/12/2024 à 14h42

Please do not send the same discount voucher as it does not work when I apply it. This has happened to me in this order. Other than that, very good

Translated reviews

Marc S.

Published on 17/09/2024 à 05h05

Translated reviews

Jose C.

Published on 17/06/2024 à 15h24

Translated reviews

Herminio V.

Published on 16/06/2024 à 16h36

Translated reviews

Manuel F.

Published on 04/06/2024 à 10h38

Translated reviews

Laura B.

Published on 19/05/2024 à 14h17

Translated reviews

Response from HOSTENATURA Published on 20/05/2024

Thank you very much! :)

Adriana L.

Published on 09/05/2024 à 12h46 following a purchase from 01/05/2024

In the product photo, it looked like a deep and saturated blue color. When it arrived, instead of blue, it was gray, whitish with a slight hint of dirty blue. On the other hand, I was not notified of the arrival of the product at the citypack and it was forwarded to the post office, so the pickup was not as I had requested. I am thinking of returning the product.

Translated reviews

Response from HOSTENATURA Published on 09/05/2024

Hello Adriana, First of all, we appreciate your order, regarding the color this product in question is handmade and the color may vary a bit, we apologize for the confusion that the photo on the website may have caused, we have contacted you to resolve this incident. Regarding the delivery, as you can see on the shipping label, it was correctly sent to Citypack, but according to the information provided by Correos, the Citypack could not accept the package (this is usually for two reasons: it is full and there is no capacity, or there is no space available for the size of the package), so they proceeded to attempt a home delivery while being absent at 09:06, and later it was put for pickup at the Post Office. We apologize for the inconvenience, and we are at your complete disposal to solve the problem. Thank you very much!