HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Very bad product I have patches on my face and pimples on my body I was using makari but since it's hot I wanted to change but what is happening to me is serious acne breakout in not even 20 days of use
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/07/2022
There is no list of ingredients for the products on the site, so it does not make you want to order a product whose composition you totally ignore,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/07/2022
I did not like this product and I really hated this product and I don't want to say more about it
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/07/2022
I did not like this product and I really hated this product and I don't want to say more about it
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/07/2022
I did not like this product and I really hated this product and I don't want to say more about it
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/07/2022
I did not like this product and I really hated this product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/07/2022
I did not like this product and I really hated this product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/06/2022
I did not like this product and I really hated this product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/06/2022
I did not like this product and I really hated this product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/07/2022
I had ordered 4 shower emulsions but I only received 3.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/07/2022
I had ordered a range for 107€ and I did not receive my order even though it is marked delivered and not followed up until now. It really annoys me. I will never order from this site again, it disappointed me.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/06/2022
Mediocre delivery service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2022
The package arrived well, I am disappointed your products made me darken and I have pimples bad products
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/06/2022
Poor communication maintenance and customer service not very pleasant
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/06/2022
Can do better.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/06/2022
The gifts you show are not the same as those you deliver, it is very dishonest
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/06/2022
I did not receive my order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/06/2022
Products not received
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/06/2022
The site is not practical
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/06/2022
Very fast delivery but I do not recommend this product. I spent nearly 40€ on a product that after 2 days of use caused me an allergic reaction.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/05/2022
Quite average
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/06/2022
With each order the argan cream changes color. I do not understand
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/05/2022
I received my order, one of the products was broken. I took a photo and made a complaint but I encountered a salesperson who is not at all attentive and does not care about customer satisfaction.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/05/2022
I received an open bottle and the gel was leaking it seems that I was sold a broken bottle. Not very satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/05/2022
Very disappointed, poor quality of service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/05/2022
The products are good but the marketing is not honest. During the order, they make you believe that you will receive certain products for free but the photos are different from reality. You receive tiny samples instead.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/05/2022
Fake product, regretted buying from this site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2022
The cream I ordered was rather a lightening cream and not the anti-wrinkle one you sent me.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/05/2022
Did not receive my order
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Response from HT26
Hello to you, Your order has not been prepared or shipped because there was a malfunction with the payment. As soon as orders are validated, they are immediately prepared and shipped. Do not hesitate to contact us via WhatsApp at +33 6 68 91 88 25 regarding your order! Laboratory HT26
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/04/2022
The delivery was fine, but there was no invoice in the box, the HT26 catalog was crumpled in the box, which makes it uninviting to read.
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Response from HT26
Hello to you, Thank you for your message! Invoices are located in your Client Area ht26.com to simplify access. Our catalogs are only available in stores! However, thank you cards are added to the packages that give you discounts valid for the next order. Laboratory HT26
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/04/2022
No gift was in the package. That's how we test other products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2022
I still haven’t received my creams… it’s been more than 7 days. I have been calling and no one is picking up the phone. I want my money back
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/04/2022
I placed my order on the 14th and still haven't received my package, strange that you ask for my opinion and I called and was told my package is lost. How could I give my opinion on something I haven't received?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/04/2022
I placed an order on April 10 and paid €25 for shipping. I still haven't received my order and you expect me to rate you? Bad service bad experience and I'm waiting for my order or my money back.
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Response from HT26
Hello to you, We are sincerely sorry that the delivery of your package took longer than initially expected. On our side, we prepared and shipped your order within the allotted time. Brexit causes more checks on packages destined for the UK, which extends the expected delivery times. However, your package was delivered on Wednesday, April 20 to your home Hoping that this incident will not prevent you from ordering again on ht26.com! Laboratory HT26
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/04/2022
error in the delivered product difficulties in recovering the return slip too long delays
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2022
My products arrived without problems as usual but this time with a very different damaged product in packaging, scent, and texture. I am very disappointed because just the delivery cost me 35 euros and I have not received any response from customer service. I sent a message with a photo of the products. I really hope I will be refunded for this product.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/03/2022
After using your products for few days I'm having rashes on my face. what do you recommend. I used HT26 - Maximal concentration bleaching face lotion at night and I used White Essence - Correcting lightening serum on my spots. please tell me what to do. the rashes are itchy. I wrote to Ht26. no one has contact me since then. should I returned products?, can I get a refund or replacement with something that will help my face. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/03/2022
I have never received my order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/03/2022
Always missing products at delivery... I think I will simply stop ordering online. The boxes should at least be put in a nice packaging..
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Response from HT26
Hello, We are sorry for the inconvenience caused on your last order. Send us a WhatsApp message at +33 6 68 91 88 25 so we can assist you better.
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