Customer reviews of HT26

I did not like this product and I really hated this product and I don't want to say more about it

I did not like this product and I really hated this product and I don't want to say more about it

I did not like this product and I really hated this product

I did not like this product and I really hated this product

I did not like this product and I really hated this product

I did not like this product and I really hated this product

I had ordered 4 shower emulsions but I only received 3.

I had ordered a range for 107€ and I did not receive my order even though it is marked delivered and not followed up until now. It really annoys me. I will never order from this site again, it disappointed me.

Mediocre delivery service

The package arrived well, I am disappointed your products made me darken and I have pimples bad products

Poor communication maintenance and customer service not very pleasant

Can do better.

The gifts you show are not the same as those you deliver, it is very dishonest

I did not receive my order

Products not received

The site is not practical

Very fast delivery but I do not recommend this product. I spent nearly 40€ on a product that after 2 days of use caused me an allergic reaction.

Quite average

With each order the argan cream changes color. I do not understand

I received my order, one of the products was broken. I took a photo and made a complaint but I encountered a salesperson who is not at all attentive and does not care about customer satisfaction.

I received an open bottle and the gel was leaking it seems that I was sold a broken bottle. Not very satisfied

Very disappointed, poor quality of service.

The products are good but the marketing is not honest. During the order, they make you believe that you will receive certain products for free but the photos are different from reality. You receive tiny samples instead.

Fake product, regretted buying from this site.

The cream I ordered was rather a lightening cream and not the anti-wrinkle one you sent me.

Did not receive my order

The delivery was fine, but there was no invoice in the box, the HT26 catalog was crumpled in the box, which makes it uninviting to read.

No gift was in the package. That's how we test other products.

I still haven’t received my creams… it’s been more than 7 days. I have been calling and no one is picking up the phone. I want my money back

I placed my order on the 14th and still haven't received my package, strange that you ask for my opinion and I called and was told my package is lost. How could I give my opinion on something I haven't received?

I placed an order on April 10 and paid €25 for shipping. I still haven't received my order and you expect me to rate you? Bad service bad experience and I'm waiting for my order or my money back.

error in the delivered product difficulties in recovering the return slip too long delays

My products arrived without problems as usual but this time with a very different damaged product in packaging, scent, and texture. I am very disappointed because just the delivery cost me 35 euros and I have not received any response from customer service. I sent a message with a photo of the products. I really hope I will be refunded for this product.

After using your products for few days I'm having rashes on my face. what do you recommend. I used HT26 - Maximal concentration bleaching face lotion at night and I used White Essence - Correcting lightening serum on my spots. please tell me what to do. the rashes are itchy. I wrote to Ht26. no one has contact me since then. should I returned products?, can I get a refund or replacement with something that will help my face. Thank you

I have never received my order

Always missing products at delivery... I think I will simply stop ordering online. The boxes should at least be put in a nice packaging..

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I did not receive my order as agreed. Despite my requests, I have not received any response from you. It's frustrating. I don't think I will order from this site again. Bad service.

I placed an order and I did not receive it, I sent you several emails on your site and no one responds to me.

I received my order with 1 of the 3 large plastic bottles shattered at the base, due to very light packaging.
DESCRIPTION OF THE PACKAGING:
Outer corrugated cardboard 2 mm thick
Top and bottom foam plate 4 mm
Each bottle wrapped in cellophane
Nothing to stabilize the bottles, which barely occupy half the volume.
Under these conditions, if the package was jostled at all, it is not surprising that a bottle arrived shattered!
Thanks to the cellophane, only part of the contents leaked into the cardboard, so the leak was not visible from the outside when I received the package at the relay point.
My email sent upon receipt - 3 working days ago - to the webmaster of ht26, accompanied by a photo of the damage, has gone unanswered. I hope for at least a refund for the shattered bottle.