Customer reviews of HT26

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/03/2023 à 16h40 following a purchase from 13/03/2023

0 customer care.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/03/2023 à 10h07 following a purchase from 01/03/2023

The product I ordered (intensive anti-spot cream) had a small piece of glass inside, I request a refund or replacement. Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 17/03/2023 à 14h55 following a purchase from 10/03/2023

Very bad, until now I have not received my product.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/03/2023 à 20h06 following a purchase from 08/03/2023

Good site

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Acheteur Vérifié

Rating: 1 out of 5

Published on 15/03/2023 à 08h35 following a purchase from 25/02/2023

Products not effective at all.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 09h15 following a purchase from 22/02/2023

I received my order on time but the packaging showed the photo of the product I ordered. No discretion. It's been two weeks since I've been using it and my face hasn't changed. I haven't had any glow anyway

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/03/2023 à 15h04 following a purchase from 05/03/2023

Fast delivery

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/03/2023 à 18h28 following a purchase from 17/02/2023

I was given a product I did not order. I originally ordered Lorion based on Carrot etc…and the invoice doesn’t reflect what I received. I don’t understand how my order has been processed to pay in full and not received my orders in full. May you verify and get back to me in due course? Many thanks

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/03/2023 à 12h23 following a purchase from 03/03/2023

Hi. I loved the fact that I received my order on time, and I am happy with my product. Many thanks

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/03/2023 à 00h36 following a purchase from 17/02/2023

Did not receive my items it’s been over 3 weeks. Why?

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Acheteur Vérifié

Rating: 1 out of 5

Published on 09/03/2023 à 22h29 following a purchase from 02/03/2023

I ordered 2 baby shower gels, but I only received 1 baby shower gel. I wrote to customer service without a response. You are thieves

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/03/2023 à 11h49 following a purchase from 28/02/2023

Very good product I recommend

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Response from HT26 Published on 14/03/2023

Thank you for your feedback see you soon

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/03/2023 à 09h50 following a purchase from 27/02/2023

No results yet but I like the texture

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Response from HT26 Published on 14/03/2023

You will not be disappointed Do not hesitate to send us your feedback

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Acheteur Vérifié

Rating: 1 out of 5

Published on 05/03/2023 à 09h43 following a purchase from 25/02/2023

Girls and boys who wear contact lenses. Never order from HT26. The hazel color with them is BLACK. They are liars. Moreover, I called to complain. The person on the phone was rude. I do not recommend this site for contact lenses.

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Response from HT26 Published on 14/03/2023

Hello Madam, My colleague was happy to explain to you that the color on the packaging of the lenses was indeed what we sold you. There is no misleading advertising, our lens sells very well and there has never been a complaint. We are a specialized shop and therefore our products are adapted. Sorry that we do not do like your usual suppliers. Best regards Customer service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/03/2023 à 08h53 following a purchase from 22/02/2023

Fast delivery, very good product. I get the results, very happy

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Response from HT26 Published on 14/03/2023

Thank you for your feedback See you soon

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 19h15 following a purchase from 22/02/2023

Correct

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Response from HT26 Published on 14/03/2023

Thank you for this word

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 08h03 following a purchase from 22/02/2023

I am ordering for the first time. I am satisfied for now.

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Response from HT26 Published on 14/03/2023

thank you glad that you liked it see you soon

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/02/2023 à 13h27 following a purchase from 17/02/2023

Very good delivery time, the products were intact, too bad I did not receive the little personalized card that I had requested in my order

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Acheteur Vérifié

Rating: 1 out of 5

Published on 23/02/2023 à 09h05 following a purchase from 04/02/2023

Order delivered on time

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2023 à 17h24 following a purchase from 12/02/2023

I was satisfied on all levels for my first order on the HT26 site. Thank you very much to you.

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Response from HT26 Published on 02/03/2023

We warmly thank you for sharing your satisfaction. We hope to see you online again soon. Best regards, the customer service team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2023 à 14h42 following a purchase from 04/02/2023

I ordered on this site, they sent me another product afterwards. I refused it and returned it because the product did not meet my expectations. I received another product in its place. Which suited me. Nothing to complain about.

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Response from HT26 Published on 02/03/2023

Of course and knowing that our services have met your expectations motivates us more every day. Best regards, The HT26 customer service team

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Acheteur Vérifié

Rating: 1 out of 5

Published on 19/02/2023 à 23h08 following a purchase from 10/02/2023

I couldn't complete my order at all

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Response from HT26 Published on 14/03/2023

With the inquiry here is what comes back to us: An authorized request for destruction of the shipment has been received. Proof of delivery Best regards

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Acheteur Vérifié

Rating: 1 out of 5

Published on 19/02/2023 à 18h39 following a purchase from 11/02/2023

I have not yet received the product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/02/2023 à 08h51 following a purchase from 10/02/2023

I have received the products and I am observing. I will give you my first impression in two weeks

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Response from HT26 Published on 14/03/2023

Thank you, you will not be disappointed. See you soon

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Acheteur Vérifié

Rating: 1 out of 5

Published on 15/02/2023 à 09h46 following a purchase from 28/01/2023

I did not receive the shower gel gift

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/02/2023 à 15h08 following a purchase from 01/02/2023

arrived quickly, we will see in use

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Acheteur Vérifié

Rating: 1 out of 5

Published on 08/02/2023 à 18h43 following a purchase from 18/01/2023

I have a bad review with this company since January 18, I have never received my order, I have sent you countless emails and I have never received a response.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/02/2023 à 08h44 following a purchase from 31/01/2023

the delivery was fast

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Response from HT26 Published on 23/02/2023

Thank you for your review and your satisfaction The customer service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/02/2023 à 08h39 following a purchase from 29/01/2023

Fast delivery to Germany. Satisfied

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Acheteur Vérifié

Rating: 1 out of 5

Published on 05/02/2023 à 20h40 following a purchase from 28/01/2023

Not satisfied with the product does not rebuild the hair cement which is a fundamental element.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/02/2023 à 10h49 following a purchase from 26/01/2023

This is the first time I use the product I ordered it and within 48 hours I received the products. And I hope to solve my facial problem ... for now not bad I will wait a month to see the results. I took a set of scrub lotion and face cream

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/01/2023 à 00h16 following a purchase from 19/01/2023

Satisfied Thank you ht26 however there are no different foundation colors indicated it's not specified for example I am Sarah mocha

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/01/2023 à 11h02 following a purchase from 18/01/2023

I wouldn't know what to say, especially since my order was very late now they are holding me because I am being asked to pay £66.90 to recover it which I really do not understand because I paid delivery fees to my home
AND the official HT26 site does not say that we have to pay extra fees
If you can do something so that I get my order, I would need you to refund me as soon as possible thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2023 à 13h37 following a purchase from 15/01/2023

Satisfied customer fast delivery

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Acheteur Vérifié

Rating: 1 out of 5

Published on 21/01/2023 à 18h22 following a purchase from 13/01/2023

Order still not received at the validation of my order it was 24 hours for express delivery more than a week nothing no possibility to track my order lack of seriousness I regret my purchase

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Response from HT26 Published on 27/01/2023

Having remained in wait for delivery by our supplier, we have finally refunded your purchase amount in case of stock shortage as you wished according to our phone conversation, the product is still not available thank you for your understanding. Best regards, The customer service,

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Acheteur Vérifié

Rating: 1 out of 5

Published on 21/01/2023 à 01h56 following a purchase from 13/01/2023

I did not receive my order AND the customer service does not give me valid explanations.
Very very disappointed

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Response from HT26 Published on 01/02/2023

Hello Madam, Our apologies, please know that we are always ready to listen and find a solution to meet your needs. Best regards, The HT26 team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/01/2023 à 07h50 following a purchase from 08/01/2023

I find that the products are good.

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Response from HT26 Published on 19/01/2023

Thank you for your words, we are delighted that our care meets your expectations.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/01/2023 à 14h57 following a purchase from 06/01/2023

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/01/2023 à 18h46 following a purchase from 05/01/2023

The delivery is very fast

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/01/2023 à 15h54 following a purchase from 05/01/2023

THE DELIVERY WAS QUICK BUT THE COMMUNICATION IS POOR, NO ACKNOWLEDGEMENT EMAIL FROM HT 26 AFTER PLACING ORDERS AND NO TRACKING EMAIL FROM THE DELIVERY COMPANY ALSO, YOU ARE LEFT WAITING NOT KNOWING WHEN ORDERS WOULD ARRIVE.

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