Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2022
Difficulty during my online payment. I had to call the store and with a salesperson, he proceeded differently. This needs to be reviewed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/03/2022
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Response from HT26
Hello, We are sorry that your experience did not go well. We remain at your disposal for any other needs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
Give
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/03/2022
I did not receive my order as agreed. Despite my requests, I have not received any response from you. It's frustrating. I don't think I will order from this site again. Bad service.
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Response from HT26
Hello Madam, We see that you were delivered on Wednesday, March 9th. Send us a WhatsApp message at +33 6 68 91 88 25 so we can discuss your problem together.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2022
The site often bugs so it's a bit difficult to quickly place an order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/02/2022
I placed an order and I did not receive it, I sent you several emails on your site and no one responds to me.
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Response from HT26
Hello Madam, We tried to contact you to specify that there were missing products in your order without success. Please send us a WhatsApp message at +33 6 68 91 88 25 so that we can assist you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2022
Well received my order very quickly. The products are good. I am trying them. I recommend.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/02/2022
Very unsatisfied with my order, because part of it was broken, some lotions came without the seal on. I have tried to contact HT26 several times by phone and email but have not gotten any response. Still waiting for a replacement of the damaged lotion or a refund.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2022
Order arrived early, well packaged. Thank you very much. I have loved your products for 17 years and I never get tired of them.
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Response from HT26
Hello to you, We thank you for your loyalty over all these years. Each package is carefully prepared!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2022
Easy to navigate. but could add the choice of currency like the dollar for example
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2022
I've not received my order yet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2022
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2022
It went well except for the departure of the package from your store
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2022
The package arrived very well and I wanted to take the opportunity to thank you for all the gifts... From the first applications, I am noticing my skin hydrated, luminous, and slightly clearer. So, I suppose it will get better, for now, I am happy. The only unpleasant thing about the body milk is some kind of whitish and unpleasant bits... that remain on the surface of the skin or on the skin after application. They should avoid this during manufacturing or when packaging the milk in the bottles please.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
Good
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Response from HT26
Hello, thank you for your feedback
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2022
I have received my order but the face cream color has changed compared to the other I often order and the texture too
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
Very good products for the skin and very effective, fast delivery but a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Practical and easy-to-use site, and orders are delivered very quickly. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
Their products are there and you can read the instructions and the active ingredients of some.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
Fast and thank you for the gifts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
The shower gel was missing upon receipt of the order, not very nice not to honor your promise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
I equally like this product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2022
I have still not received my product, it has taken too long and this is unusual. Kindly check for me if it’s out for delivery. Thank you
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Response from HT26
Hello, In your case the order went to delivery on February 1st and arrived on February 8th at your address. So it takes 7 days to arrive. We hope that the product is suitable for you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/01/2022
Ineffective products
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Response from HT26
Hello to you, Feel free to contact us on our WhatsApp at 06 68 91 88 25 so that we can give you advice to make your products more effective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
The delivery time is efficient, didn't like the packaging too much, it was great the little gift inside very effective products, I already see the results.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2022
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2022
Easy to use site, easy navigation for items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
Effective products, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Order and delivery fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Order as expected, I started using the products recently, they seem pretty good. Let's see over time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2022
Hello, it has been exactly three weeks since I started using the HT26 range and I have not seen any results yet
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Response from HT26
Hello, thank you for taking the time to write to us to share your experience. Are your products not giving you complete satisfaction yet? We are here to help you! Send us a WhatsApp message at +33 6 68 91 88 25 or to [email protected] and a consultant will take care of you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2022
Satisfied with HT26 products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Well-designed site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2022
Fast shipping and within the deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
This is my first purchase. I am satisfied with the fast delivery. I would have liked to have samples to discover other products... I will get back to you after use to give you my opinion on the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
It was easy. Only the delivery took more time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
Very good, these products are better. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
The sought-after products are easy to find on the site, fast delivery but customer service leaves much to be desired. I ordered 5 products but only received 2 out of 5. And even after my complaint, I have received no response to this day. Overall, I made a very very bad deal
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