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Rating: 4 out of 5
Satisfied
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Reviews 1 and 4 stars
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Rating: 4 out of 5
Easy navigation. Delivery times respected
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Rating: 1 out of 5
I placed order no. VWMX4MECU on September 2 but have not received the goods nor obtained the tracking number. Please at least provide the tracking number so I can give good feedback for the use.
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Response from HT26
Hello, We are sorry to hear that. This order number does not correspond to anything in our database. Could you please call us or give us your first and last name so we can resolve this issue?
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Rating: 1 out of 5
Parcel not received. Address wrongly written by HT26. PLEASE I NEED MY PARCEL. THANK
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Rating: 4 out of 5
It is easy to find the requested products and the suggestions are relevant
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Rating: 4 out of 5
Ingen
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Rating: 1 out of 5
Product does not include the ingredients listed on the site! I sent them several emails but without response! Deceiving people is not good
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Rating: 4 out of 5
Very good, nothing special to report
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Rating: 4 out of 5
Very good site. Good products.
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Rating: 4 out of 5
The box is very well packaged. The product is good, you can see the change in the body after 3 days
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Rating: 4 out of 5
Everything is in place to satisfy the customer, thank you.
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Rating: 4 out of 5
Very happy and satisfied with the products.
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Rating: 4 out of 5
Satisfied, good communication.
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Rating: 4 out of 5
I received my order on time, I am delighted
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Rating: 4 out of 5
Good
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Rating: 1 out of 5
Order not received 10 days later.
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Rating: 1 out of 5
Hello, my package was returned to the sender. There is no way to reach you either by phone or by email. I have already sent you 4 emails without response. I would like to know how to recover the package that has been sent back to you. Thank you.
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Response from HT26
Hello, Your delivery was prepared on time. This Monday being a holiday, you ordered the day before a long weekend. The weekend is not counted as part of the delivery times. This explains the delivery delay. You will find the delivery address of the package in your email.
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Rating: 4 out of 5
I had to place 2 orders but each time I have to call back to get confirmation, other than that the delivery time is respected.
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Rating: 4 out of 5
I liked the gifts. I am waiting to see for the milk. It looks rather good
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Rating: 4 out of 5
Nothing to report
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Rating: 4 out of 5
Very easy to use
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Rating: 4 out of 5
Not Bad
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Rating: 4 out of 5
VERY GOOD PRODUCT
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Rating: 4 out of 5
Thank you for the gifts I am very satisfied with this serum
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
They should send a confirmation email when customers pay for the product and update customers about their orders
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Rating: 4 out of 5
Reliable site sells good products I recommend
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Rating: 4 out of 5
My package arrived all destroyed, the cardboard torn, a cream with the tip broken. However, I am very pleased with the gifts inside, thank you very much.
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Rating: 4 out of 5
Regarding navigation on the site, some products do not have a description on usage and other menus are inaccessible. Otherwise, the order and delivery were very fast. I recommend
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Rating: 4 out of 5
Easy to use site and fast delivery. It's great.
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Rating: 4 out of 5
On the site there are certain menus that are inaccessible, as for my order everything was fine, fast delivery and thank you for the little gift
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Rating: 4 out of 5
Satisfied with the quality of delivery.
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Rating: 4 out of 5
I will leave my feedback in the coming weeks, after full usage
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Fast
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Rating: 4 out of 5
Very high shipment
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Rating: 1 out of 5
I have not received any order from you, I placed the order on 05/07 since that date silence despite my follow-up with customer service by email no response
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Rating: 1 out of 5
I placed my order because I needed it for traveling, so I chose the chronopost delivery in 1 day where I paid more, but the order arrived too late! And when I tried to call to find out what was going on, I encountered a woman who was so unpleasant, responding as if you hadn't paid for your purchases! I'm not letting this go!
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Rating: 4 out of 5
Quick delivery.
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Rating: 1 out of 5
If you're trying to lighten your skin, ht26 products are not the one. I bought the whole lighting set, which cost me A LOT and all that happened to my skin is darkness!! It DOES NOT brighten skin at all.. don't waste your money, it does not work!!
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