Customer reviews of HT26

8,8 /10

Based on 6 796 published reviews

5 4 506 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1 and 4 stars

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Acheteur Vérifié

Published on 15/07/2021 à 22h34 following a purchase from 07/07/2021

I will leave my feedback in the coming weeks, after full usage

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Acheteur Vérifié

Published on 15/07/2021 à 01h14 following a purchase from 07/07/2021

Good

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Acheteur Vérifié

Published on 14/07/2021 à 22h31 following a purchase from 06/07/2021

Fast

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Acheteur Vérifié

Published on 14/07/2021 à 18h14 following a purchase from 07/07/2021

Very high shipment

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Acheteur Vérifié

Published on 13/07/2021 à 16h25 following a purchase from 05/07/2021

I have not received any order from you, I placed the order on 05/07 since that date silence despite my follow-up with customer service by email no response

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Acheteur Vérifié

Published on 12/07/2021 à 12h04 following a purchase from 05/07/2021

I placed my order because I needed it for traveling, so I chose the chronopost delivery in 1 day where I paid more, but the order arrived too late! And when I tried to call to find out what was going on, I encountered a woman who was so unpleasant, responding as if you hadn't paid for your purchases! I'm not letting this go!

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Acheteur Vérifié

Published on 09/07/2021 à 13h31 following a purchase from 01/07/2021

Quick delivery.

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Acheteur Vérifié

Published on 02/07/2021 à 19h42 following a purchase from 15/06/2021

If you're trying to lighten your skin, ht26 products are not the one. I bought the whole lighting set, which cost me A LOT and all that happened to my skin is darkness!! It DOES NOT brighten skin at all.. don't waste your money, it does not work!!

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Acheteur Vérifié

Published on 02/07/2021 à 19h40 following a purchase from 16/06/2021

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Acheteur Vérifié

Published on 01/07/2021 à 16h57 following a purchase from 23/06/2021

Good day. I have not received my goods, what's going on

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Acheteur Vérifié

Published on 29/06/2021 à 20h28 following a purchase from 22/06/2021

I received my products well and I am always satisfied, thank you

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Acheteur Vérifié

Published on 29/06/2021 à 13h43 following a purchase from 13/06/2021

Products very well packaged, too bad that before the packaging some gifts were damaged.

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Acheteur Vérifié

Published on 28/06/2021 à 11h36 following a purchase from 20/06/2021

The site is beautiful and nice without any problems. Thank you

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Acheteur Vérifié

Published on 23/06/2021 à 11h30 following a purchase from 14/06/2021

Satisfied.
Order received quickly (3 days).
The products are carefully packaged.
Small downside, the packaging box with the content details and the inscriptions 'lightening products' leaves something to be desired. Personally, I would have preferred a neutral box.

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Acheteur Vérifié

Published on 18/06/2021 à 19h25 following a purchase from 11/06/2021

The site is well designed today.

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Acheteur Vérifié

Published on 17/06/2021 à 22h53 following a purchase from 10/06/2021

Very good packaging, I received gifts afterwards for the effectiveness of the products too early to give an opinion

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Response from HT26 Published on 18/06/2021

We thank you and it will be our pleasure to see you again in the online store.

Acheteur Vérifié

Published on 17/06/2021 à 15h21 following a purchase from 10/06/2021

The products are of good quality and the delivery is fast.

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Response from HT26 Published on 18/06/2021

Thank you, our priority is mainly your safety and your satisfaction, the whole team thanks you, customer service,

Acheteur Vérifié

Published on 16/06/2021 à 11h09 following a purchase from 08/06/2021

Good

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Acheteur Vérifié

Published on 15/06/2021 à 05h11 following a purchase from 07/06/2021

Very good for my skin, so perfect

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Acheteur Vérifié

Published on 10/06/2021 à 23h19 following a purchase from 02/06/2021

Perfect

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Acheteur Vérifié

Published on 10/06/2021 à 01h36 following a purchase from 02/06/2021

This is the second time I order the milk for my baby, it hydrates my son's skin well and gives him a nice complexion. However, the scent of the first bottle of cleansing milk is different from the second one I ordered recently. That's a shame!

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Acheteur Vérifié

Published on 09/06/2021 à 06h38 following a purchase from 25/05/2021

After shipping, follow up to ensure that the order is received on time.

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Acheteur Vérifié

Published on 08/06/2021 à 11h03 following a purchase from 12/05/2021

very good as a milk range, cleans satin and clarifies the skin, very effective against depigmentation spots due to stripping oils....but does not whiten

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Acheteur Vérifié

Published on 03/06/2021 à 14h45 following a purchase from 27/05/2021

The delivery was fast. Thank you for the little gifts you put in my package. Best regards

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Acheteur Vérifié

Published on 02/06/2021 à 16h52 following a purchase from 25/05/2021

Fast service

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Acheteur Vérifié

Published on 31/05/2021 à 16h28 following a purchase from 23/05/2021

Classic website

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Acheteur Vérifié

Published on 31/05/2021 à 15h06 following a purchase from 24/05/2021

Very satisfied with the speed of delivery.

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Acheteur Vérifié

Published on 31/05/2021 à 05h06 following a purchase from 21/05/2021

I still have not received my package

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Acheteur Vérifié

Published on 31/05/2021 à 01h06 following a purchase from 22/05/2021

speed

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Acheteur Vérifié

Published on 30/05/2021 à 22h34 following a purchase from 22/05/2021

Very good fast delivery!

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Acheteur Vérifié

Published on 27/05/2021 à 09h25 following a purchase from 18/05/2021

Excellent product and packaging, too bad the delivery was not 100% compliant with the order.

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Acheteur Vérifié

Published on 21/05/2021 à 22h26 following a purchase from 13/05/2021

I am satisfied with your services but I gave 4 stars because last time you made a mistake with my order

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Acheteur Vérifié

Published on 20/05/2021 à 08h47 following a purchase from 04/05/2021

Until now I have not received my order

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Acheteur Vérifié

Published on 20/05/2021 à 00h36 following a purchase from 11/05/2021

THANK YOU HT26 FOR THE FAST DELIVERY AND THE GIFTS. I HAVE KNOWN HT26 MILK FOR 15 YEARS AND IT IS THE ONLY ONE THAT CALMS MY HYPER ALLERGIC BODY. BUT I GIVE 4 STARS BECAUSE THE GIFTS OTHER THAN THE BB RANGE ARE ALL LIGHTENING AND I DID NOT FIND THIS POSITIVE BECAUSE THE BB MILK IS FOR ME. I AVOID ADULT PRODUCTS THAT DESTROY THE SKIN OF AFRICAN WOMEN. SO I CAN'T EVEN USE THESE GIFTS! I LOVE MY COMPLEXION AS AN AFRICAN AND I AM NOT COMPLEXED AT ALL SO THIS DE-PIGMENTATION PROPAGANDA DISAPPOINTED ME A LOT.

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Acheteur Vérifié

Published on 19/05/2021 à 14h45 following a purchase from 12/05/2021

I received my order well. But you could do better for the small gifts. Thank you

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Acheteur Vérifié

Published on 19/05/2021 à 14h36 following a purchase from 10/05/2021

Very happy with my purchase, order received very quickly, thank you for the gifts that allowed me to know other products from the brand that I can't wait to discover soon

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Acheteur Vérifié

Published on 18/05/2021 à 16h59 following a purchase from 10/05/2021

I am very satisfied with my order, very well packaged now I move on to using it, I will come back to give a review

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Acheteur Vérifié

Published on 17/05/2021 à 15h30 following a purchase from 10/05/2021

I did not receive the products I ordered and I contacted you but you completely ignored my complaint. I am really disappointed and had to ask my bank to resolve the issue because I do not accept losing my money. I work hard for that.

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Acheteur Vérifié

Published on 17/05/2021 à 07h21 following a purchase from 09/05/2021

PACKAGE ARRIVED WELL

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Acheteur Vérifié

Published on 16/05/2021 à 21h42 following a purchase from 09/05/2021

Shipping costs are too expensive

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