HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Hello,
Our concern is always customer satisfaction, if this is about order 1...823 for which you are making a complaint, please know that there was a payment error likely related to the transaction. This explains the non-receipt of your order. As soon as the status is updated, I will personally take care of your order.
Best regards,
Eymath, customer service manager
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
But how did it arrive in very good condition and I was delighted to receive little gifts inside. It's been 4 days since I've been using the HT26 gel, milk, and serum and for now I find that my skin is soft after each shower and the products have a very nice smell. I am waiting in the coming weeks to see if my complexion will be brighter. For now I am satisfied and I recommend HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2021
I did not receive my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2021
The wipes arrived damaged, but everything else was in great condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2021
The products are top-notch, I mainly use the baby lotion, however, I find it unfortunate to have to order for €100 to get free shipping and the shipping costs are a bit high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2020
I really appreciated the promotion and the samples offered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/12/2020
Broken bottle
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2020
For the first time I did not receive the correct order, I was sent a multi-lightening soap instead of the stain action
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2020
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Impeccable timing. I received my order quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2020
Fairly well structured, navigation is quite smooth but I encounter some difficulties going back and returning to the previous point, very often the website sends me back to the starting point of the search. Not very convenient in my opinion.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/12/2020
I received my order well but I didn't like it because I had to pay customs knowing that I paid the shipping fee of €36.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Navigation is good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2020
Since I was in the store, the saleswomen are pleasant, the manager or the owner was attentive and friendly. However, the wig I bought is the one for trying on and not a new one. No box or accessories provided. And the trying-on cap is the same for all customers which lacks hygiene.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
Purchase received on time and in perfect condition as always. Thank you HT26.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
Overall I received my order well, but I was just disappointed that I did not receive my 3 gifts due to the amount of my order and the fact that I was delivered to a relay point when it was supposed to be home delivery. I take away one star. Overall I am satisfied with HT26 products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2020
You change the formulas of your products without notifying consumers! It's a crime, I will return my products to the store
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2020
I received my order after 48 hours. Everything was very precise. I received my order with lots of gifts. In any case, I am satisfied. I have been using this product for almost 5 years. I find that it suits me and fits me very well. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Good site. For my last order, just a small complaint, the two small gifts announced and described on the invoice had nothing to do with those I received.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
Quick shipping of my order during this quite special holiday period. Package well received, in a nice wrapping, I love the aesthetics of the boxes, very pretty. I will come back later to testify about the effectiveness of the products. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
It's good, thank you. I will order in the coming days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
Good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2020
Order arrived on time and well packaged with little gifts inside, I really like the service it was very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2020
Hello, I paid customs, I wasn't expecting that.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
It's a good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
Hello, I am completely satisfied. My order, the gifts received, and the speed of shipping made me very happy. Best wishes. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
Smooth navigation, delivery times respected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2020
I have never received my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
These products are really great for blemishes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Good delivery and attentive customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2020
Hello I am completely satisfied with HT26 brand products for black and mixed skin.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Very good product ... I see the results
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2020
If the product is out of stock, remove it from the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Delivery date respected. Package arrived in good condition. Thank you for all these beautiful gifts. I don't rate very well because I still need to test the products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2020
I bought 4 shower emulsions. And a gift. Everything is broken.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
I am happy with the HT26 products. No problem, my only concern is the shipping costs for DHL since I live in Canada.
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