Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
I wanted to thank ht26 for the gifts, I am more than satisfied with my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2020
Hello, not happy at all because the delivery person left my package above my mailbox which is very imprudent because anyone could have taken it, I will not order from your site again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
All I can say is that they are very good products for black skin.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Usually, I receive my products very quickly, within 3 days maximum, but this time it took a week!!! But I am satisfied with HT26 products and thank you very much for the gifts, it made me very happy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
We would like a reference articles!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
The purchases went rather well and the delivery time is very correct
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/11/2020
I still have not received my order. Customer service does not respond to me, and unfortunately I am not satisfied and requested a refund but I do not know how to complain because I do not reside in France.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Efficient and fast service. The only downside is relatively high shipping costs for an order under 100 euros. 10 euros for a 40 euro order seems expensive to me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
I did not receive the scrab ordered. The scrab that was sent to me gives me bumps. Also, the body lotion I received has a weird color. Please resend my order. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Generally ok, however the gift wrapping is mediocre.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/11/2020
I am not happy with customer service. I placed my order 2 weeks ago and I still have not received my order. I wrote to HT26 customer service by email, no response. No one is answering my concerns.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
I think it could be a good product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2020
Package received on time, super effective anti-stain soap. Visible results in a few days of use. Thank you for the gifts. It’s nice. I will surely reorder.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Not bad at all
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Order well received, I started using it 2 days ago so I will get back to you. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/11/2020
I haven't received anything for almost 2 weeks and no communication with the company, it's a shame
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/10/2020
Already for the delivery I found myself paying customs fees upon receipt of the package, but the real problem is that I opened the new bottle of milk yesterday and I notice that it has neither the color, nor the scent, nor the texture of the other milk that I had paid for before, so I am confused and hesitate to put it on my baby. For the rest of my order, it seems correct, the only problem is the milk which is not the same as usual, I don't understand
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
cool
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
For now, nothing to say, it's perfect! The delivery is fast and I really like the gifts that come with it, not to mention the catalogs :) . I also took products for my mom and I am waiting for her feedback :) . However, I did not receive my voucher :( HT26 I hope you will read me.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/11/2020
This is the worst scam, I am too disappointed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
super. good quality products I am delighted.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2020
Very satisfied with the products. The shipping was fast and the packaging perfect. I highly recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
Very fast and satisfactory delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
Order received quite quickly, it's been 3 days since I started using the products from the range. The smell is quite pleasant and it's quite moisturizing, for the brightening side I will come back in a month to complete my review based on the results.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
Order arrived quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
For the site it's very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
I love this brand, but the postal delivery is not punctual, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Products conform to what I saw on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Good nothing to say thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/11/2020
Disappointed, order error, I received an order that is not mine. I have contacted customer service several times who has not responded for a week.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
I am very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
Very good and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
The products are well explained
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/11/2020
I ordered my products since 7/11/2020 and till now, I have not received it. I am not sure I will be using your service again. No explanation has been given why there is a delay. It's better to have a refund so that I can look for an alternative.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
Satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/11/2020
Disappointed with the delivery time of the package. It took a long time while I was supposed to receive it on Monday... 9 euros for shipping to wait this long... I don't think I will order again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
super!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
Order shipped within the respect of delivery times
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