Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
It's a range that I already use, it's very good, there is a result within a week. It's just the stain action lotion that stings my face
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
I indeed made a purchase at HT26! It was very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
perfect scrubbing soap
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2020
It's okay I like the products I use, nothing to say I love it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Not happy, the shampoo and cream are missing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
I appreciated receiving my products. But the gifts offered as samples were not all in my package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
happy with the delivery, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
Coulibaly received in 2 days, fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
Very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2020
Very good. Payment in 3 installments refused though. Too bad, I could have bought more.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2020
But the shipping costs are excessive, from Paris to the Paris suburbs 9.99€ is too much compared to other online sales sites, which either offer free shipping or less than 5 euros!!! Yet the packages come from far away!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/10/2020
Information taken by phone, the order was made immediately. I received my order 24 hours later in great packaging, accompanied by gifts, samples, and catalogs. Thank you HT26.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2020
Shipping costs in Europe are too high! €19! Honestly, it's too much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2020
Package received well. Except that the gift shower gel is 20 ml, much smaller than the 50 ml mentioned. For the rest, it's perfect!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2020
I was disappointed by your delivery person, he called me to say that he would arrive in 4 minutes, and I went out to wait outside, and I waited 15 minutes, he was not there yet, when he arrived he gave me a package that was not mine, he apologized, and he went to look for my package in his truck, he left me waiting for another 8 minutes in the rain to find my package, I was annoyed, it didn't matter anymore, after the product, 3 days after using it on my child, I still haven't seen the effect I was waiting for, that's all
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/10/2020
I did not receive my entire order, I ordered 3 multi-lightening milks, 1 multi-hydrating milk and 3 soaps worth 11.90 each, and I only received 1 multi-hydrating milk, 1 multi-lightening milk and 1 soap. And where is the rest of my order?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Order received well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Yes, it's very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2020
Fast delivery, very effective stain removal products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2020
10/10
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2020
Very easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2020
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2020
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2020
Order arrived quickly, in good condition.
The packaging could be a bit reduced.
Very happy with my gifts
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/10/2020
Hello,
I had requested a gift box and a little note, I did not receive it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2020
Order received quickly. Satisfied with the order as well as the gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
I am satisfied and especially the time you take to deliver the packages but with the current crisis we can review the prices thank you very much
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2020
I have been a customer at HT26 for 10 years, and I am always satisfied with the ordered products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2020
Searching for products on the site is convenient as well as fast delivery. I also want to highlight an improvement and special care for the packaging of the products that arrive without leaks (thank you Eymath). As for the effectiveness of the milk and glycerin Lotion, I will give an opinion after use.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/09/2020
You did not print the delivery address correctly as I sent it to you and therefore the package was not delivered and is being returned to you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/09/2020
The processing of orders and shipments is too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
Super game
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
everything is great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2020
Thank you, I received my package well
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/09/2020
Hello, I am really disappointed because in the order I made there is a missing product and HT26 does not take the time to explain, and this order was for a little sister of mine. I want the missing product because I paid for everything, it is the facial exfoliating sponge that costs 14 euros. Please send me that.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
Very good products. Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
Everything was really good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
Good delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/08/2020
Thieves, package arrives at the relay point for 10 euros but I was never notified of the arrival of the package so it was sent back, to this day although I paid for my product I have neither my oil paid nor refunded nor anything nor even a response to my emails? Disorganized thieves. Mrs. Djenidi Sabrina, I even display my name
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Response from HT26
Hello Madam, as you have seen on your package tracking, you ordered on August 22, the Chronopost relay was delivered on August 24 and remained there until August 4. You were normally notified by phone (0766580582) and by email ([email protected]). We cannot do more, it would have been wise to track your order in your customer area or to call us. The product is being returned here, if you wish we can proceed with the refund. Thank you.