Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/06/2020
Very disappointed, no results
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
The site is good, however, it lacks certain products such as the wicks for making braids.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2020
7/10
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2020
clear and explicit site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/08/2020
Speed efficiency the products Well packaged thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2020
A friend told me about topsygel. I'm testing it to see. For now, it's going well. I’m waiting for the results after a month of use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2020
Not bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2020
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/08/2020
-
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/07/2020
I still have not received my order today is August 14, 2020 for an order placed on July 18, 2020.
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Response from HT26
The package has been available at the relay point you chose since August 3, 2020, you need to track your package or call us for assistance
here is the relay point
HORIZON PRESSE
68 AVENUE HENRI GINOUX
FR-92120 MONTROUGE
thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
Very good products and fast delivery.
I am very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
Quite reliable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
I am very disappointed. The 107 euros most wasted in my life. I bought the entire range and it burned my skin. I, who have coffee-colored skin, have become darker and duller than I have ever been in my life. I had to throw everything away. I asked my acquaintances to cancel their orders.
I do not understand how one wants to retain customers if the cream supposed to brighten their skin burns their skin. I am disgusted. I will never recommend HT26 to anyone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
Always satisfied with my order.
Top packaging and extra products.
Thank you again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
Order arrived very quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/07/2020
Order placed since July 14 today is August 12 I still have not received anything the irony in all this when I call it is impossible to tell me exactly where my package worth 120 euros is
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Response from HT26
hello
Here is your tracking link
https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XW235337575JB&langue=en
Samuel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
fast services and delivery also competent teams
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2020
I've been using the product for a week now.. So far I haven't seen the results I want. I will come back to give my opinion after 1 month of use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2020
I love it 100% easy, nothing to say about the site as such, just for the team to please respect the gift choices they offer us and we select please!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2020
Of good quality and delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/06/2020
The anti-spot range gave us huge allergies with big bumps on the body, worse I contacted customer service via email and WhatsApp and received no response, it's really a shame.
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Response from HT26
Hello,
I am sorry for your bad experience. Your order did not contain the anti-spot range but only a scrub, we thought it was a mistake. I suggest you call us at 01 40 18 51 00 to help you use the products better
thank you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/05/2020
I ended up with stretch marks on my thighs and breasts, I am very disappointed, I stopped using the lotion and don't know how to get rid of them
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
I love this brand, especially the body cream..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
Very satisfied overall!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2020
fast shipping but no email information about the status of your order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
I am very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
It's a good product, thank you for the gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2020
The site is good, just that you need to respond to your customers' concerns
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2020
Well packaged and delivered on time despite the confinement. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Fast delivery. But customer service is not that great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Very fast and effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
A bit more precision is needed regarding the instructions for use of the products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
The site is fast and reliable, it's rather the ordered products that did not satisfy me
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/06/2020
Never received my products and I have not been refunded until now, the customer service is non-existent as I received no response despite my emails.. it doesn't even deserve one star but oh well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
Interesting
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/05/2020
It gives me pimples and I don't see any positive change but negative.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2020
I was well received, they took good care of me and I was satisfied with my product.
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