HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Hello, Thank you very much for taking the time to share your feedback. We are delighted to learn that you found our service to be well managed. Your feedback is valuable and we sincerely appreciate it. If you have any other comments or suggestions, please feel free to share them, as we are always listening to improve. Best regards, The HT26 team
L
Linda K.
Rating: 4 out of 5
following a purchase from 06/06/2025
Practical
Translated reviews
C
Carolle B.
Rating: 4 out of 5
following a purchase from 02/06/2025
I am satisfied, I say wow
Translated reviews
Response from HT26
Hello, Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our products and that you had a great experience with our brand. Your enthusiasm is very encouraging for our team. If you have any other comments or suggestions, please feel free to share them, we are always listening to our customers. Best regards, The ht26.com team
J
JULIE K.
Rating: 4 out of 5
following a purchase from 28/05/2025
good
Translated reviews
S
Sylvine T.
Rating: 4 out of 5
following a purchase from 28/05/2025
I used the stain action kit for a long time and saw no results on me in the long term, so I opted for the anti-stain kit and in a few days I had a change hoping that the result stays that way.
Translated reviews
E
EUNICE ALETH D.
Rating: 4 out of 5
following a purchase from 27/05/2025
I am satisfied with HT26 products, but I was disappointed after receiving a product from the last order that did not have the usual appearance.
Translated reviews
Response from HT26
Hello, Thank you very much for your positive feedback on our HT26 products, we are delighted to know that you are satisfied with them. Regarding the appearance of the product received, please note that we formulate products based on plants and vitamins, without color stabilizers to respect the delicacy of your skin. That is why the color may sometimes vary, but the product remains completely effective. We are here to listen for any additional information you may wish to share. Best regards, The HT26 team
A
Anasthasia A.
Rating: 4 out of 5
following a purchase from 23/05/2025
Good
Translated reviews
A
Abdel Fetah B.
Rating: 1 out of 5
following a purchase from 20/05/2025
Purchase made by mistake I requested a refund which was refused I find that really not correct
Translated reviews
M
Marie France M.
Rating: 1 out of 5
following a purchase from 30/04/2025
Not good at all
Translated reviews
P
Prénom N.
Rating: 4 out of 5
following a purchase from 08/05/2025
Everything is good
Translated reviews
N
Neida B.
Rating: 4 out of 5
following a purchase from 04/05/2025
4 stars ⭐ because it’s not very practical with your container to get the cream out
Translated reviews
E
Ernestine N.
Rating: 4 out of 5
following a purchase from 28/04/2025
Satisfied with fast delivery very good product
Translated reviews
N
Noblie B.
Rating: 4 out of 5
following a purchase from 25/04/2025
I am satisfied with the speed of delivery, and the gifts, hoping to receive something else for my next purchase. Thank you
Translated reviews
F
Francoise O.
Rating: 4 out of 5
following a purchase from 11/04/2025
I sent an email to customer service and never got a reply. Very disappointing although I like all the HT26 products purchased so far for over 13 years.
Translated reviews
M
Mamou T.
Rating: 4 out of 5
following a purchase from 04/04/2025
Fast delivery
Translated reviews
N
Nadège K.
Rating: 1 out of 5
following a purchase from 03/04/2025
At the delivery of my order, a gift that was promised to me as a gift was replaced by another that had nothing to do with it.
Translated reviews
M
Maite M.
Rating: 1 out of 5
following a purchase from 24/03/2025
So far I have not received my package. It's really a shame for a first order
Translated reviews
A
Assana M.
Rating: 1 out of 5
following a purchase from 19/03/2025
Very very bad, I have not yet received my order so far
Translated reviews
Response from HT26
Hello, Thank you for sharing your experience with HT26. We see from the tracking of your package that you were able to pick it up on Thursday, March 27, 2025. We are nonetheless sorry if you were delivered late. Best regards, The ht26.com team
N
Ndo K.
Rating: 1 out of 5
following a purchase from 12/03/2025
Did not work for me
Translated reviews
Response from HT26
Hello, We are sorry to hear that our products did not meet your expectations. HT26 is a brand that includes different ranges of products, corresponding to different skin types and offering a variety of results. If you would like to be advised, you can contact us at 0668918825 or by email at [email protected], we are at your complete disposal to assist you. Best regards, The ht26.com team
C
Coralie L.
Rating: 4 out of 5
following a purchase from 23/02/2025
Easy to use
Translated reviews
J
Judith N.
Rating: 4 out of 5
following a purchase from 05/03/2025
Good
Translated reviews
M
Mahawa S.
Rating: 4 out of 5
following a purchase from 03/03/2025
No milk suits me except the ht2 range since I was 18 years old today I am 29. I have tried other products due to my financial difficulties but none give me such a beautiful complexion. Only product the price otherwise good product
Translated reviews
M
Mahord P.
Rating: 1 out of 5
following a purchase from 08/02/2025
I don’t like the product it makes me itch all over my face
Translated reviews
M
Murielle Marlène M.
Rating: 4 out of 5
following a purchase from 04/02/2025
Perfect site
Translated reviews
B
Bernadette N.
Rating: 4 out of 5
following a purchase from 13/02/2025
-
Translated reviews
C
Clara A.
Rating: 4 out of 5
following a purchase from 11/02/2025
Some creams are good and others ineffective and too expensive
Translated reviews
A
anais L.
Rating: 1 out of 5
following a purchase from 30/01/2025
Bad
Translated reviews
P
Prénom N.
Rating: 1 out of 5
following a purchase from 12/02/2025
-
Translated reviews
N
Ngone Diaba D.
Rating: 4 out of 5
following a purchase from 30/01/2025
It suits me well, my skin is glowing
Translated reviews
M
Marie B.
Rating: 1 out of 5
following a purchase from 08/02/2025
Unfortunately, the shower gel arrived broken with the gel leaking, the packaging cardboard is light for the weight of the products
Translated reviews
C
CHRISTINE S.
Rating: 4 out of 5
following a purchase from 07/02/2025
Order sent on time but the milk was half full, too bad. I am only a few days into use. But I already love my products
Translated reviews
A
Ama C.
Rating: 4 out of 5
following a purchase from 03/02/2025
I liked the speed of delivery
Translated reviews
Y
Yvette B.
Rating: 4 out of 5
following a purchase from 03/02/2025
Very good
Translated reviews
E
Edith Nadege L.
Rating: 4 out of 5
following a purchase from 30/01/2025
Fill some boxes a bit more
Translated reviews
F
Flora H.
Rating: 4 out of 5
following a purchase from 29/01/2025
I love your products, I am happy with my last order, my delivery was on time and punctual. An excellent listening no matter the request.
Translated reviews
J
Justine K.
Rating: 4 out of 5
following a purchase from 26/01/2025
I received my order on time. Just a week of use, so I need time to appreciate the product.
Translated reviews
A
AWA D.
Rating: 4 out of 5
following a purchase from 17/01/2025
Hello to the whole HT26 team, I am satisfied with the promptness of the order, delivery, and your products. However, sometimes I have difficulty finding certain products for the face.
Translated reviews
I
ida D.
Rating: 1 out of 5
following a purchase from 13/01/2025
Terrible customer service! They do not answer the phone. If you also make the mistake of ordering the wrong product on the ht26 site, the return costs are at the customer's expense. I am very disappointed. It's zero stars that they deserve.
Translated reviews
Response from HT26
Hello madam, Thank you for sharing your experience with HT26 and we are sorry to hear about your dissatisfaction. However, you had several phone numbers available to you that are available 6 days a week, as well as our email address [email protected]. As soon as we received your email, we responded and began to communicate with you. Please note, madam, that when you order our products, you agree to comply with our General Terms and Conditions of Sale, according to which 'in the context of a retraction, the customer must bear the return shipping costs' (article 6). Article 6 also states that the refund only concerns the product, excluding return costs. Our decision was therefore in accordance with our GTC, which you agreed to respect beforehand. If you need to contact us, we are available at 0668918825 or 0140185100. The HT26 team wishes you an excellent day.
L
Linda B.
Rating: 4 out of 5
following a purchase from 30/12/2024
The shipping was fast and the service was great.
Translated reviews
N
Noblie B.
Rating: 4 out of 5
following a purchase from 20/12/2024
I am satisfied with the speed of the delivery
Translated reviews
We use cookies for audience measurement and improving user experience.
English 