Customer reviews of HT26

8,8 /10

Based on 6 796 published reviews

5 4 506 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1 and 4 stars

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Acheteur Vérifié

Published on 20/09/2018 à 06h18 following a purchase from 06/09/2018

Your website is good

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Acheteur Vérifié

Published on 18/09/2018 à 17h05 following a purchase from 14/09/2018

I am starting to use the product I will get back to you by then to tell you more otherwise order received too quickly.

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Acheteur Vérifié

Published on 18/09/2018 à 16h17 following a purchase from 11/09/2018

Very good and well explained the content of the product.

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Acheteur Vérifié

Published on 16/09/2018 à 12h21 following a purchase from 10/09/2018

I tested my products again but well received and thank you for the little gifts

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Acheteur Vérifié

Published on 07/09/2018 à 13h45 following a purchase from 03/09/2018

There is a lot of improvement

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Acheteur Vérifié

Published on 06/09/2018 à 16h56 following a purchase from 26/08/2018

good

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Acheteur Vérifié

Published on 06/09/2018 à 12h39 following a purchase from 02/09/2018

Good

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Acheteur Vérifié

Published on 02/09/2018 à 14h36 following a purchase from 29/08/2018

I received the ordered product at work within 72 hours. This is the maximum duration marked on their site.

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Acheteur Vérifié

Published on 01/09/2018 à 18h34 following a purchase from 29/08/2018

Very good

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Acheteur Vérifié

Published on 01/09/2018 à 12h29 following a purchase from 24/08/2018

Good! I received my order (+a hat and wipes), with a bit of delay. For the delivery... but well, it's not your fault, I live in the countryside. I hope next time you will be more expedient. Thank you!

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Acheteur Vérifié

Published on 24/08/2018 à 12h51 following a purchase from 20/08/2018

I received my order well and I am happy.... thank you next time

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Acheteur Vérifié

Published on 23/08/2018 à 15h47 following a purchase from 16/08/2018

Simple and clear site, easy to navigate, but some products are still expensive for the duration of use.

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Acheteur Vérifié

Published on 21/08/2018 à 20h44 following a purchase from 15/08/2018

very well organized in sections

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Acheteur Vérifié

Published on 15/08/2018 à 18h40 following a purchase from 04/08/2018

Package arrived torn.

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Response from HT26 Published on 22/08/2018

Hello Mrs. Malapa,
Thank you for your comment.
We sincerely apologize for the inconvenience caused.
Unfortunately, packages suffer damage during transport.
We do everything we can to avoid this kind of incident as much as possible.
Please feel free to report it to us if the problem recurs.
Best regards

Acheteur Vérifié

Published on 12/08/2018 à 00h17 following a purchase from 08/08/2018

Not detailed enough and the product descriptions are not up to par

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Response from HT26 Published on 13/08/2018

Hello Mrs. Yobo,
Thank you for your comment.
We take your opinion very seriously to make your HT26 experience more pleasant.
Please note that each product has its description.
This description includes the product's content, product photos, product price, its main components, product usage, and associated products.
Each product is classified by range at the top right of the site.
You can also search for a product in the search bar 'product', indicate a problem and then get a solution in the bar 'a solution to a problem' or search for a product brand in the search bar 'brand'.
Customer reviews are available for each product in the second tab in the product description.
You have the option to contact us if you need information.
Best regards

Acheteur Vérifié

Published on 10/08/2018 à 14h16 following a purchase from 23/07/2018

Hello. Thank you for the message. Like me, I have brown skin so the product suits me. Especially I would like to have clear and radiant skin. In this case; the product "based on Glutathione" interests me to reduce the pigment spots on my face. Thank you. Best regards. ELYSE

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Acheteur Vérifié

Published on 09/08/2018 à 15h16 following a purchase from 26/07/2018

Fast delivery. Nothing to report

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Acheteur Vérifié

Published on 08/08/2018 à 22h20 following a purchase from 04/08/2018

Ease, speed to consult the site

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Acheteur Vérifié

Published on 04/08/2018 à 19h02 following a purchase from 30/07/2018

Authentic good quality product

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Acheteur Vérifié

Published on 03/08/2018 à 16h28 following a purchase from 28/07/2018

Good products, Good qualities,

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Acheteur Vérifié

Published on 29/07/2018 à 19h12 following a purchase from 24/07/2018

Very happy because I always receive my orders on time and in good condition

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Acheteur Vérifié

Published on 29/07/2018 à 11h42 following a purchase from 17/07/2018

Excellent I love HT26 products

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Acheteur Vérifié

Published on 28/07/2018 à 12h36 following a purchase from 23/07/2018

Compliant

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Acheteur Vérifié

Published on 25/07/2018 à 00h44 following a purchase from 17/07/2018

I received my ordered products earlier than expected, the products arrived in good condition. The only thing that irritated me is that the gifts that were sent to me are not the ones that were promised.

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Acheteur Vérifié

Published on 24/07/2018 à 02h02 following a purchase from 06/07/2018

Very poor quality, I applied it on my face for 5 days and small pimples appeared on my face and now I don't know if it's the product but I'm afraid to put it back on my face.

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Response from HT26 Published on 24/07/2018

Hello Mrs. Aminatou, Thank you for your comment. If you notice pimples when applying your cream, it means that the use of it is not correct. To achieve better results, I invite you to follow a daily routine consisting of a soap, a scrub, a lotion, a day cream, and a night cream. With a complete range, you can achieve results after 3 to 4 weeks of DAILY use. If you have any doubts or need advice, do not hesitate to contact us. Best regards

Acheteur Vérifié

Published on 23/07/2018 à 16h20 following a purchase from 18/07/2018

Quick delivery and careful packaging.... Bravo.... However, the hat does not look like the photo, nothing serious since it was a gift
It won't stop me from ordering nourishing oils from you.

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Acheteur Vérifié

Published on 18/07/2018 à 12h59 following a purchase from 10/07/2018

fairly quick delivery, I received my order within 72 hours

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Acheteur Vérifié

Published on 18/07/2018 à 12h35 following a purchase from 10/07/2018

Order received on time. Waiting regarding the products the result.

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Acheteur Vérifié

Published on 14/07/2018 à 19h54 following a purchase from 07/07/2018

The delivery was quick. During my order, I was kindly asked if I wanted a nice gift-style box with it. But in the end, I just got a normal box with HT26 written on it lol

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Acheteur Vérifié

Published on 14/07/2018 à 18h01 following a purchase from 03/07/2018

Very good site

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Acheteur Vérifié

Published on 14/07/2018 à 14h24 following a purchase from 04/07/2018

He is one of the best. Prompt, satisfactory, and secure. All the necessary information is there and it is easy to use.

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Acheteur Vérifié

Published on 14/07/2018 à 14h08 following a purchase from 28/06/2018

I take away one star because the package was dropped off at a post office located very far from home, otherwise everything else was perfect

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Acheteur Vérifié

Published on 14/07/2018 à 12h39 following a purchase from 05/07/2018

Very high and slow shipping costs.

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Response from HT26 Published on 16/07/2018

Hello Mrs. Tatah, Thank you for your comment. We offer to deliver your packages to your home against signature within 5 days. Unfortunately, some issues can delay the delivery time such as an incomplete address or bad weather for example. Best regards

Acheteur Vérifié

Published on 13/07/2018 à 21h47 following a purchase from 07/07/2018

The order was delayed in arriving...

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Response from HT26 Published on 19/07/2018

Hello, Thank you for your comment. We apologize for this inconvenience. The expected delivery is 48/72 hours but we may unfortunately encounter difficulties that delay the delivery time. If this problem occurs again, I invite you to contact us to provide you with the location information of your package. Best regards

Acheteur Vérifié

Published on 12/07/2018 à 13h29 following a purchase from 08/07/2018

I am very disappointed that the gift presented during my purchase is not the one I received.

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Response from HT26 Published on 13/07/2018

Hello Mrs. Nkot,
Thank you for your comment.
We offer you travel size products based on your purchase to help you discover our various HT26 ranges.
If you have a preference, I invite you to let us know during your next order.
Best regards

Acheteur Vérifié

Published on 09/07/2018 à 15h36 following a purchase from 05/07/2018

No issues with the site. I can easily find what I'm looking for. So perfect.

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Acheteur Vérifié

Published on 07/07/2018 à 09h25 following a purchase from 18/06/2018

Very nice organization of the site

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Acheteur Vérifié

Published on 06/07/2018 à 21h35 following a purchase from 01/07/2018

To recommend

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Acheteur Vérifié

Published on 03/07/2018 à 15h52 following a purchase from 09/06/2018

Hello. All the products I bought suit me well. I will order again on: Glutathione. Thank you

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Acheteur Vérifié

Published on 03/07/2018 à 09h05 following a purchase from 18/06/2018

Very satisfied with my order thank you

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