HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
I have only been using this brand for a week. I bought the multi-lightening cream for 40 euros and the HT26 oil for 50 euros, and so far I love the effect it has on my skin... we'll see in the long term.
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Folley Dede A.
Rating: 4 out of 5
following a purchase from 07/12/2024
the customer service's good
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Kady G.
Rating: 4 out of 5
following a purchase from 25/11/2024
Too perfect nothing to say
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Fikaphi H.
Rating: 1 out of 5
following a purchase from 30/11/2024
I haven't received my order. No tracking information.
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Response from HT26
Good day to you Thank you for sharing your experience with HT26. Looking at the tracking of your parcel, I see that you received it on Monday 16 December. I hope you will be satisfied with your order. If you need any further information, please call us on +33 6 68 91 88 25 or email us at [email protected]. We look forward to hearing from you! The HT26 team wishes you an excellent day!
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Ibrahim M.
Rating: 4 out of 5
following a purchase from 01/12/2024
Very fast delivery hence this rating, let's see the quality of the product.
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Annette N.
Rating: 4 out of 5
following a purchase from 18/11/2024
Nothing to say, the HT 26 products are top-notch, I use topsygel, its glycerin + its shower gel are great....
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Rebecca H.
Rating: 4 out of 5
following a purchase from 24/10/2024
Good product. It works slowly, you have to be patient to see the faded effects of my targeted hyperpigmentation problem at the bottom of my face.
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Astou S.
Rating: 4 out of 5
following a purchase from 19/11/2024
Now satisfied with the preparation range after using other ranges. But I find that the range is too expensive. If not effective after several uses. Fast delivery and the connection is impeccable. I recommend the preparation range to those who want a brown and even complexion.
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Koffi A.
Rating: 4 out of 5
following a purchase from 16/11/2024
Processing time respected
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Olga L.
Rating: 4 out of 5
following a purchase from 04/11/2024
For now I cannot judge I am starting to use it
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Clara A.
Rating: 4 out of 5
following a purchase from 04/11/2024
Fast delivery but expensive I am satisfied with this order
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Elisabeth N.
Rating: 4 out of 5
following a purchase from 14/11/2024
Thank you
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Adjoua D.
Rating: 4 out of 5
following a purchase from 29/10/2024
Delivery is fast
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Ella T.
Rating: 1 out of 5
following a purchase from 29/10/2024
Expire not able to take it
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Tata Fatoumata D.
Rating: 1 out of 5
following a purchase from 27/10/2024
I haven't seen any results
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Ella T.
Rating: 1 out of 5
following a purchase from 04/11/2024
It is very lamentable for a company like HT26 that hides expired products to sell to consumers worse still consumable products when you complain they talk to you about refunds sad and the act posed really I was very disappointed and I personally take charge of discouraging my surroundings about the quality of their products what I experienced with them I do not wish it to my worst enemy if they were here in Canada I would have made a good complaint for scamming customers I have all the evidence with me and I keep it carefully they are not really good people
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Response from HT26
Hello madam First of all, we would like to apologize for the inconvenience caused. But when you reported it, we acted quickly and rectified the situation on one hand, then we compensated you on the other hand. The products concerned have been updated and those you received have been refunded. The HT26 Laboratory is an entity that takes the health of its consumers seriously and is also subject to frequent controls by the DGCCRF. If you need information, we are always at your disposal at 0140185100, at 0668918825 or by email at [email protected]. The HT26 team wishes you an excellent day
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Jessica K.
Rating: 4 out of 5
following a purchase from 23/10/2024
I am satisfied with my order received quickly.
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Aicha S.
Rating: 4 out of 5
following a purchase from 22/10/2024
I ordered the products for my husband and after a month of use he is really satisfied
Thank you HT26!
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Ella T.
Rating: 1 out of 5
following a purchase from 31/10/2024
Trio slimming products received and does not contain the expiration date how to drink something whose expiration date you do not have, I never do
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Response from HT26
Hello madam First of all, we would like to apologize for the inconvenience caused. The HT26 Laboratory is an entity that takes the health of its consumers seriously and is also subject to frequent controls by the DGCCRF. If you need information, we are always at your disposal at 0140185100, at 0668918825 or by email at [email protected]. The HT26 team wishes you an excellent day
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Madeleine C.
Rating: 4 out of 5
following a purchase from 28/10/2024
The site is disorganized
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Jocelyne Katy L.
Rating: 4 out of 5
following a purchase from 29/10/2024
It does its job.
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Response from HT26
Hello madam, The HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed brings together a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide you with personalized advice if needed. The HT26 team wishes you an excellent day
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Sylvie K.
Rating: 4 out of 5
following a purchase from 28/10/2024
Thank you ht26, keep providing this service to us in Africa, we want to be reassured about the products that come directly from your laboratory to avoid counterfeiting, thank you
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Response from HT26
Hello madam, We warmly thank you for your comment and your loyalty. Although shipping our products to the African continent can be more complex, we will always do everything possible for you to access our services as simply as possible. Also, do not hesitate to contact us at 0668918825 or by email at [email protected], we are always at your complete disposal. The HT26 team wishes you an excellent day
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Fabienne M.
Rating: 4 out of 5
following a purchase from 26/10/2024
It's pure!!
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Clara A.
Rating: 4 out of 5
following a purchase from 15/10/2024
Fast delivery even if the shipping costs are too expensive
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Rocxane M.
Rating: 4 out of 5
following a purchase from 30/09/2024
So far I have not yet had the expected result but I persevere
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Response from HT26
Hello madam, the HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed consists of a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
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Denis P.
Rating: 4 out of 5
following a purchase from 09/10/2024
Speed of delivery.
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emmanuella M.
Rating: 1 out of 5
following a purchase from 06/10/2024
The carrot milk HT26 this time is not good, the quality mediocre, it burns my skin when I apply it
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory brings together a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
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Ghislaine N.
Rating: 1 out of 5
following a purchase from 06/10/2024
I received an order and coincidentally the 2 soaps from the 2 ranges I ordered were missing and an oil announced as a 'gift'. I hope this problem will be resolved as soon as possible
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Gisele M.
Rating: 4 out of 5
following a purchase from 22/09/2024
Nothing to say, very good quality but mixed feelings as the delivery takes time to arrive.
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Rachel Cecile T.
Rating: 1 out of 5
following a purchase from 22/09/2024
I have not noticed any change in the brown spots or my complexion. It has been 10 days of use. So I regret my money spent in vain.
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory consists of a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
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Paul P.
Rating: 1 out of 5
following a purchase from 15/09/2024
Hello, I am a bit frustrated because I did not receive the facial brush. Otherwise, the products are satisfactory and the delivery is quick.
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Mélanie O.
Rating: 4 out of 5
following a purchase from 25/09/2024
Good products. A bit expensive
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Emilie M.
Rating: 4 out of 5
following a purchase from 13/09/2024
It's okay but could be improved
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emma K.
Rating: 1 out of 5
following a purchase from 17/09/2024
Really disappointed, despite my calls to express my dissatisfaction due to the delivery of my order, I have not received a favorable response!
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory consists of a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. Moreover, we always strive to handle your possible complaints fairly. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
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emma K.
Rating: 1 out of 5
following a purchase from 18/09/2024
I am disappointed with my delivery, it has now happened twice that I received other products instead of the prescription products that I have been used to ordering for years! It's really a shame!
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Fatoumata Binta B.
Rating: 4 out of 5
following a purchase from 08/09/2024
The multi-lightening shower gel is impeccable without fault. But the HT26 multi-lightening milk does not have a good scent. Please try to improve.
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Response from HT26
Hello madam, we thank you for sharing your experience with HT26. Indeed, our brand is based on certain values, including offering the most respectful products possible for your skin. That is why we take care to formulate them with the least possible chemical ingredients, namely preservatives, fragrances, etc. This is how we keep our commitments by formulating quality products that are also effective. But we still take note of your comment. Do not hesitate to contact us at 0145231214, 0668918825, or by email at [email protected] for any advice or information. The HT26 team wishes you an excellent day.
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DP LOGISTIQUES D.
Rating: 1 out of 5
following a purchase from 05/09/2024
I received fake products without a barcode, the milk is black, the color is different from the milk I bought when I went to the store myself, so this allowed me to compare the products and see that I received fake HT26 products. I would like original products to be sent to me or for me to be refunded.
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Mensah J.
Rating: 4 out of 5
following a purchase from 06/09/2024
Order well received and well packaged, on time.
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Emilie M.
Rating: 4 out of 5
following a purchase from 05/09/2024
Order arrived on time, 3 days later. As expected.
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minette D.
Rating: 4 out of 5
following a purchase from 09/09/2024
I have been using HT26 products for several years, I order on the site and I am satisfied. The products are of good quality and the customer service is responsive and attentive.
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