English 
Français 
Y
Rating: 5 out of 5
Thank you for the gifts
Translated reviews
Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1 and 5 stars
Reset filtersL
Rating: 5 out of 5
I am very happy, I received my order very quickly
Translated reviews
B
Rating: 5 out of 5
Arrived well packaged
Translated reviews
A
Rating: 5 out of 5
As I mentioned earlier, navigation is faster and the shipping of packages is quick and I am very satisfied.
Translated reviews
A
Rating: 5 out of 5
The site navigation is practical, easy to find products. The delivery is fast and reliable. In three or four days I received my order. I am very satisfied.
Translated reviews
A
Rating: 5 out of 5
Excellent
Translated reviews
W
Rating: 1 out of 5
I’m so disappointed with my order. My order got damaged because of poor packaging. I have sent emails but no reply. I have also called but no one ever picks. This is the second time I’m having a similar situation that never gets resolved. Still hoping my problem is resolved.
Translated reviews
E
Rating: 5 out of 5
Very good and fast
Translated reviews
M
Rating: 5 out of 5
I am very satisfied. Thank you.
Translated reviews
A
Rating: 5 out of 5
Very fast delivery
Translated reviews
M
Rating: 5 out of 5
Satisfied with my order
Translated reviews
D
Rating: 1 out of 5
Customer service does not respond
I have not received my order Since
They said they would make a refund
No response since
No refund
I have to move on to something else
Translated reviews
I have not received my order Since
They said they would make a refund
No response since
No refund
I have to move on to something else
E
Rating: 5 out of 5
Make sure to inform the client about taxes to be paid through DHL prior to delivery. My package was delivered 4 days late due to DHL's email request to pay estimated taxes that I was not aware of when checking out my order on the HT26 website.
Translated reviews
K
Rating: 5 out of 5
I like
Translated reviews
G
Rating: 1 out of 5
I had an allergy
Translated reviews
M
Rating: 5 out of 5
Speed, reliability, credibility with little gifts included
Translated reviews
P
Rating: 5 out of 5
Very fast delivery, well-packaged package with lots of samples... I highly recommend it
Translated reviews
I
Rating: 5 out of 5
Perfect
Translated reviews
G
Rating: 5 out of 5
Some products are a bit expensive, otherwise good luck to you
Translated reviews
M
Rating: 1 out of 5
I did not receive my order. I waited for my order but I received a message that I have to go to a pickup point which is far from my home to collect my order. It's always like that with Chronopost.
Translated reviews
Response from HT26
Hello, We are sorry to hear that you have encountered difficulties with the delivery of your order. We understand how frustrating this can be. However, we have contacted Chronopost to make a claim regarding your order, and they have certified that the delivery person tried to call you twice (with proof of call) without any response from you. That is why your package was delivered to a pickup point. For any information, please do not hesitate to contact customer service at 0668918825. Thank you for your feedback and your patience. The ht26.com team
D
Rating: 5 out of 5
I highly recommend. A quality kit. This kit gives you an amazing shade. My favorite kit.
Translated reviews
S
Rating: 1 out of 5
The delivery person did not deliver to the address I paid for
Translated reviews
Response from HT26
Hello, We are sincerely sorry to learn that your order was not delivered to the correct address. This does not meet our service standards. However, the pickup point you chose was temporarily closed, so unavailable, and in order for you not to wait any longer to receive your products, Chronopost delivered your package to another nearby pickup point. Please feel free to contact us at 0668918825 for any information. Best regards. The ht26.com team
M
Rating: 5 out of 5
Good
Translated reviews
M
Rating: 5 out of 5
Top product, I am very happy with the result after 4 months of use
Translated reviews
T
Rating: 5 out of 5
Very good products
Translated reviews
J
Rating: 5 out of 5
I am very happy and satisfied.
Translated reviews
M
Rating: 5 out of 5
Easy to navigate site
Translated reviews
Y
Rating: 5 out of 5
10/10
Translated reviews
K
Rating: 5 out of 5
I got my package on time in less than one week. But some of them are in very small bottles which makes them last a short time!
Translated reviews
A
Rating: 5 out of 5
Very professional service
Translated reviews
N
Rating: 5 out of 5
I received my order in the shortest time.
Translated reviews
L
Rating: 5 out of 5
Good
Translated reviews
C
Rating: 5 out of 5
Super fast and of good quality
Translated reviews
C
Rating: 5 out of 5
Top notch
Translated reviews
J
Rating: 5 out of 5
Excellent product but the shipping costs are too high.
Translated reviews
A
Rating: 5 out of 5
The milk is scented, skimmed and I feel really comfortable, I am very satisfied
Translated reviews
M
Rating: 5 out of 5
Excellent products, I recommend the ht26 gold and argan range as well as the face and body scrub.
Translated reviews
A
Rating: 5 out of 5
Excellent, easy order, fast delivery and well packaged
Translated reviews
G
Rating: 5 out of 5
Good continuation
Translated reviews
A
Rating: 5 out of 5
I am satisfied with my order
Translated reviews