Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2016
Wonderful
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
I received my order very quickly and the product was very well packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
It went as planned, it was super fast, I loved it... thank you again
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
Very quick reception, however, the shipping costs are a bit high for a small 30 ml product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
Delivery was more than fast.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2016
Perfect, no worries, my order arrived without any problems and my products are like in the store, just waiting to start using them as it's a reserve.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2016
A mediocre customer service. No follow-up. False advertising, this is the first and last time I order from this site.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/12/2016
I was not at all satisfied with this delivery, I was sent a bottle with a broken cap, the glycerin was leaking, there wasn't even any tape; anyway I sent the photos and no one responded.
It's a shame that I can't rate you zero
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
Very fast delivery as always with ht26.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2016
nickel
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2016
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
Very good quality products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
I received orders, well packaged! everything was perfect! from France to the United States! I am happy with your products, I started using them! I love them, they are natural products, they clean the body better, it's better than Makari and the beautiful glow products! thanks to ht26 I regain my natural complexion! The customer service helped me choose my products based on my problems, thank you ht26
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2016
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2016
Super fast delivery. Thank you I'm so happy
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2016
Efficient site. Easy order. Fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
Clear and concise
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Great
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
Good
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/12/2016
Catastrophic product I lost all my hair
Translated reviews
Response from HT26
Hello,
We are devastated to read your review.
You purchased the Dark & Lovely medium relaxer kit from L'Oréal. These are products that have been tested and have several years of marketing behind them.
This kind of problem can occur when the product has been left on for too long.
I will contact you tomorrow to give you the Dark & Lovely customer service number.
Best regards,
The HT26 team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
Very good service
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2016
I had to call 10 times for the delivery address to be changed - my request was never taken into account... disappointing
Translated reviews
Response from HT26
Hello,
We are sorry but when you reported the error, the package had already been sent.
We obviously reported the modified address to La Poste but they could not do anything.

Thank you for your understanding.
Best regards,
The HT26 team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2016
A very secure site, I make my payments without worry.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2016
Impeccable
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
I would simply say that this is the best and my complexion is the living proof
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Very good except that I did not receive my foundation card
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
This site is great, I used to doubt paying online but after receiving my first order I am very happy with HT26 and I highly recommend it
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2016
Excellent but if we could have HT26 stores in the United States, that would be super cool
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2016
Excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
Order perfectly received within the announced deadlines. The packaging of the products is very nice.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
Well served and on time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2016
Easy to navigate and the delivery was fast
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/11/2016
Disappointed with the packaging which shows great indiscretion. A neutral packaging would be more appropriate.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2016
Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2016
Fast reception, perfect phone advice, would recommend without any problem
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2016
Very good!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/11/2016
The day I ordered on your site, my money was stolen from my account and yet I had doubts about the reliability of your site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2016
Very good, thank you
Translated reviews
We use cookies for audience measurement and improving user experience.