English 
Français 
H
Rating: 5 out of 5
Very nice and professional advisor.
Translated reviews
Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
The Anti-spot brightening range is top-notch
Translated reviews
C
Rating: 5 out of 5
Satisfied
Translated reviews
E
Rating: 1 out of 5
Really disappointed, despite my calls to express my dissatisfaction due to the delivery of my order, I have not received a favorable response!
Translated reviews
Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory consists of a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. Moreover, we always strive to handle your possible complaints fairly. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
E
Rating: 1 out of 5
I am disappointed with my delivery, it has now happened twice that I received other products instead of the prescription products that I have been used to ordering for years! It's really a shame!
Translated reviews
D
Rating: 1 out of 5
I received fake products without a barcode, the milk is black, the color is different from the milk I bought when I went to the store myself, so this allowed me to compare the products and see that I received fake HT26 products. I would like original products to be sent to me or for me to be refunded.
Translated reviews
F
Rating: 5 out of 5
Very fast order. Your products are impeccable
Translated reviews
B
Rating: 5 out of 5
It works very well without being harsh on the skin. I recommend.
Translated reviews
F
Rating: 5 out of 5
Fast shipping
Translated reviews
K
Rating: 5 out of 5
Very satisfied with the speed of delivery and the accuracy of the ordered products.
Translated reviews
K
Rating: 5 out of 5
Great
Translated reviews
K
Rating: 5 out of 5
I am very satisfied with the products and the quick delivery time.
Translated reviews
G
Rating: 5 out of 5
The order was shipped on the scheduled date.
Translated reviews
M
Rating: 5 out of 5
My satisfaction was wowwww
Translated reviews
F
Rating: 5 out of 5
Welcoming and fast team.
Translated reviews
M
Rating: 5 out of 5
Perfect, nothing to report
Translated reviews
M
Rating: 5 out of 5
Remarkable, I congratulate you on your service; I will always be your customer, thank you very much.
Translated reviews
Y
Rating: 1 out of 5
I ordered "PRESCRIPTION Day cream with glutathione" the cream has a dubious appearance, very liquid, far from the texture of the cream contained in the sample I tried before buying this product. Is it due to poor storage??? I contacted HT26 by email, no response!!!
Translated reviews
Response from HT26
Dear customer, hello, thank you for sharing your experience with HT26. Our products are formulated by a team of five pharmacy doctors, who carefully select plants and vitamins for their quality and effectiveness. We always take care to send you products of good composition, which will satisfy you and meet the needs of your skin as much as possible. We have not received any email from you. For any advice or information, you can contact us at +33145231214, via Whatsapp at +33668918825, or by email at [email protected]. We are at your complete disposal. We wish you an excellent day. The HT26 team
L
Rating: 5 out of 5
PERFECT
Translated reviews
N
Rating: 5 out of 5
Delivery without any problems, thank you.
Translated reviews
A
Rating: 5 out of 5
Your products are excellent and I can't do without them anymore.
Translated reviews
A
Rating: 5 out of 5
Great as always.
Translated reviews
L
Rating: 5 out of 5
Very very nice, soft and creamy
Translated reviews
Z
Rating: 5 out of 5
Fast delivery, well packaged. I will return in some time to give my opinion on the quality of the product.
Translated reviews
H
Rating: 5 out of 5
Fast delivery
Translated reviews
R
Rating: 5 out of 5
The products are effective, thank you very much.
Translated reviews
F
Rating: 5 out of 5
I easily placed my order and received it quickly as they said. I just started using it and it seems to be going well as I notice a favorable change in my skin.
Translated reviews
A
Rating: 5 out of 5
Very good and well
Translated reviews
C
Rating: 5 out of 5
I appreciated the speed with which you handled the request. I will test this new range and I hope it will be good for my complexion. Thank you.
Translated reviews
A
Rating: 5 out of 5
Very good advice
Translated reviews
I
Rating: 1 out of 5
I ordered on August 30 and until today my order has not been shipped and I contacted customer service and I have no response so far.
Translated reviews
Response from HT26
Hello madam, thank you for sharing your experience with HT26. As soon as we received your order, we prepared and shipped it. The tracking of the package indicates that it has been delivered to you. However, we have still received your emails following this. We do not doubt your word, and we have responded to you via the customer service email channel. We are still waiting for your response so that we can find a solution for you. Thank you for your understanding. The HT26 team wishes you an excellent day.
I
Rating: 1 out of 5
My order has still not been shipped, it's already been a week since I paid. I wrote to customer service and no one is responding to me.
Translated reviews
Response from HT26
Hello madam, thank you for sharing your experience with HT26. As soon as we received your order, we prepared and shipped it. The tracking of the package indicates that it has been delivered to you. However, we have still received your emails following this. We do not doubt your word, and we have responded to you via the customer service email channel. We are still waiting for your response so that we can find a solution for you. Thank you for your understanding. The HT26 team wishes you an excellent day.
P
Rating: 5 out of 5
Very satisfied. Fast delivery
Translated reviews
A
Rating: 5 out of 5
Impeccable service and fast delivery. Thank you
Translated reviews
J
Rating: 5 out of 5
Excellent customer service as very responsive, focused on results...
Translated reviews
A
Rating: 5 out of 5
Very good cream
Translated reviews
E
Rating: 5 out of 5
Fast shipping
Translated reviews
F
Rating: 5 out of 5
Quick handling of the order and delivery
Translated reviews
J
Rating: 5 out of 5
I am very happy to have received my package, I believe I will be a lifelong customer with you, the delivery is very fast, thank you very much.
Translated reviews
S
Rating: 1 out of 5
The HT26 space is very user-friendly, you can find all the products you are looking for according to your taste but you can choose, place the order without being delivered, what is the point? Should we understand that it is exclusive to France?
Translated reviews