Customer reviews of HT26

Package well wrapped, products well protected, fast and respected deadlines, in short nothing to say all sites should do like this

Great. Well formulated. informative

Very good I received the package very quickly I recommend thank you for your speed

Clear and concise

I am very disappointed, for a first time with you, the experience was unpleasant, a girl I spoke to on the phone was disrespectful and refused to give me her name, obviously the delivery took longer than expected. Honestly, I don't want to go through that again.

Fast delivery, careful packaging. And thank you for the gifts

I received my order. It was super fast. After only 3 days. I hope the products are super fast like the fast delivery. Except that my planned gifts were not in the package. Maybe you forgot to put them in the package. Otherwise, the delivery was fast super fast. Thank you very much .... it's better to order on your site

It's very good but be careful I was debited twice for the same order and I am waiting for the refund thank you

I received my package very quickly I am very happy

It's perfect thank you

Very good

Great service and very fast, keep it up thank you very much

Top service, sample gifts and fast delivery.

very good

Very good

Great, simple and fast

Fast and punctual service. Thank you again

I received the products well, thank you very much

Good

Good.

Very happy with my purchase. Top delivery service. Well packaged parcel.
Thank you for the little gift.

Reliable site for product selection

First, after ordering I did not receive a confirmation email, this should be automatic, yet after I contacted customer service via WhatsApp who asked me to write an email to claim my confirmation email. I have already submitted my problem to HT26 via WhatsApp, is it still up to me the customer to send an email? What is the purpose of the WhatsApp number on the HT26 site then? It is a lack of seriousness and respect towards the clientele. Thanks to my order number, the person I chatted with on WhatsApp was supposed to contact customer service and take care of my case and not even a hello, what can I do for you? Nothing, no polite formula, I don't know where you recruit your employees but they have not received any serious training and on top of that, there are grammar and spelling mistakes with this person!!! HT26 is still a big brand!!! My confirmation email came days later, in short, a lack of professionalism in the service, it felt like my little niece who in her spare time does overtime for online sales

I had an unpleasant surprise after validating the banking data, there was an error message during payment followed by an email asking me to redo the order. I redid the order and was debited twice the same amount and I only received one order. Until now, no response from customer service after reporting.

Nothing to say

Good

The delivery was super fast! Now let's see if the product works ;)

Disappointed

Very good, I find your site excellent, the products of very good quality suit me perfectly, great

Very good site and everything is well explained

Fast delivery and product as described, very satisfied

The quality of your customer service is very poor and unsatisfactory, as the customer waits a week and a half to receive their package. And when we call you, you are unable to tell where the order is, every time you tell the customer to check the tracking themselves while you are better placed to know the tracking of the package, please receive your customer service thank you

I had to pay extra shipping fees even though I had already paid

I'm happy with the cream

I was very satisfied overall and surprised by the 'extras' discovered in my package

Top service

Happy

Top-notch

I love ordering from HT26, the delivery date is respected, the products are well packaged, and each purchase is accompanied by little gifts, thank you

Great! I recommend. Thank you for the gifts