HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
I just started using the action stain range a week ago and honestly I don't have much to say, disappointed, because I haven't seen any positive or negative results so my body is still intact
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2022
Order received on time, except that the mentioned gifts were not added to the package, not even a sample, I had to call customer service, the gentleman who answered me asked me to send a photo of the package by email and details; which I had to do, except that I never received a response from them.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2021
Easy navigation on the site.
Misleading gifts offered, however thank you for the samples.
The products from the White essence range are of high quality. My skin is clean, I feel good even though it's been less than a month since I started using it. It is not brightening.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
Good site but quite slow
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Response from HT26
We are sorry to read this. We are working to improve our site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/12/2021
On my order, it was marked that I should receive a shower gel and a spa treatment as a gift, but I received the opposite, and I don't even know what it is and how to use it.
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Response from HT26
Hello Madam, can you send us a photo of all the received items so that we can assist you?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/12/2021
Very fast delivery, very good site I recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2021
That day I was at home but the delivery person chose to leave the delivery notice in my mailbox.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2021
Hello, Order received, but not the right product! Given the reviews from other comments for the product ordered and received another. I didn't want to call, I had ordered a soap and received a small jar of cream. Nothing to do with what I ordered. Better to go to the store to buy. I do not recommend the internet!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/12/2021
I am disappointed because my order was not delivered in full and is not compliant. One box of relaxer is missing (2 ordered). Customer service unreachable! The delivered hair cream is not the one ordered! And no one informs you of this change!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/11/2021
I was disappointed product that leaked in the box and the mentioned gifts are not the same puff
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Response from HT26
Hello Madam, We are sorry for this inconvenience regarding the products received. The gifts cannot be the same as we offer the gifts we have available. Between the time of your order and its preparation several other orders are made.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/10/2021
Very poorly designed site. Moreover, it does not respect the condition regarding free delivery from 100 euros. When reporting the malfunction, HT26 absolves itself and accuses you of having made a mistake rather than trying to improve its content.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/10/2021
I received my order well, it's been a week since I applied the cream all over my body and I'm starting to see changes, my skin is becoming more even, soft, and radiant.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/10/2021
Acceptable for now.
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Response from HT26
Thank you for your loyalty.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/07/2021
Fast delivery but the toilet milks are no longer as moisturizing as before
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/10/2021
Good site, but not easy to search for an item.
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Response from HT26
Hello Madam, To facilitate your search, you need to write the exact name of the product in the search bar to find it quickly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/10/2021
Shipping costs are too high.. But overall it's okay
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2021
Regarding the navigation of the site, I honestly think it can be improved. The ergonomics and design should be reviewed. They should, I think, highlight the products for sale to enhance them.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2021
Fast delivery but I picked up my product yesterday, for now I don't have an opinion since I haven't used the product enough
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/09/2021
The delivered product is different from my order. Instead of 2 silky bath energy, I received something else.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2021
It's easier than before to place an order online, even if many products are out of stock
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/09/2021
excellent
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2021
I think you just need to pay a little more attention with the orders. For the first time, I ordered 4 products from topsygel from you on the 22nd of this month, instead of the serum you sent me the HT26 shower gel that I did not order. Since Monday when I received my package, I have been trying to contact you to resolve this problem, until today no response. I would really like you to find a solution for that, thank you for your understanding
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/09/2021
I ordered 2 lightening milks and one of them was not good, no smell and no color I didn't like it, the other was rather original. I spent 75 pounds to only receive one good product. I will not buy anything from Ht26 again
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Response from HT26
Hello,
We will send you another lightening milk with your next order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2021
Very early to give my opinion. I will come back later
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/09/2021
The range darkens me
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Response from HT26
Hello,
We are sorry to hear that. You can call us or come directly to the store so we can resolve this issue and offer you a range more suited to your skin.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/09/2021
I did not receive all my order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/09/2021
It's been a week since I've been waiting for my products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2021
The shipping is very fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/08/2021
The delivery time was good. However, I did not receive one of the products I ordered, I am not satisfied. It has already been 15 years since I have been using your products, and this is the only time I ordered online that I am missing a product. If I had received all the products, I would have given 5 stars. I hope you will do what is necessary for the missing item to be delivered to me or that I will be refunded.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/08/2021
Shipping costs too high!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/06/2021
The products are more expensive on the site than in stores.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2021
Saturated
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/08/2021
I am quite happy especially with the ease of payment
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/08/2021
Excellent! Fast shipping. Thank you for the little gifts. It allows you to know and try other products before buying them.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/08/2021
I had to cancel my order due to incorrect information on the site regarding the shipping costs of my package to Ajaccio. 7.90€ instead of 19€ as I was told later while I was patiently waiting for my product.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/08/2021
I bought these products because I hate makeup and I would like to have something to clean my skin. But the application of the oil on the skin is really unpleasant, especially because of its smell.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/06/2021
The body lotion I received this time had a different color from the first one I bought. The first one was white and this one is brown. I don't know which one is the best or original.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/07/2021
I had never had anything to complain about the orders but this last one was unfortunately lamentable. An order that was not respected and a customer service that despite attempts to contact by phone and email remains nonexistent.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2021
Not satisfied, the product leaked in the box and the mouths were really taped, I was very disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2021
I have been a loyal customer for over a year, but my stretch marks have not disappeared as stated.
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