Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2023
Satisfied customer fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2023
I find that the products are good.
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Response from HT26
Thank you for your words, we are delighted that our care meets your expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2023
The delivery is very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2023
THE DELIVERY WAS QUICK BUT THE COMMUNICATION IS POOR, NO ACKNOWLEDGEMENT EMAIL FROM HT 26 AFTER PLACING ORDERS AND NO TRACKING EMAIL FROM THE DELIVERY COMPANY ALSO, YOU ARE LEFT WAITING NOT KNOWING WHEN ORDERS WOULD ARRIVE.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2022
Good body lotion
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2023
We have received the package we will give our opinion after use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2023
not received for long enough to judge the effectiveness of the products.
Otherwise fast delivery, well packaged
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2023
Some products arrived broken
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Response from HT26
We take your message into account and we will be very careful next time. If any harm has been caused to you in the use of your care, do not hesitate to let us know so that we can find the best solution for you to continue your beauty routine. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2023
I am simply satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
I would have given 5 stars if customer service had not ignored my questions
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Response from HT26
Hello, could you please provide me with your order number so that I can meet your expectations. Best regards, HT26 customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2022
Why should we pay shipping fees for orders over 100€
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
You can easily find what you are looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
HT26 I use with full confidence.
I have good results
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2022
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2022
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
The site is clear and easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2022
HT 26 is a big and expensive brand the website should have been revamped
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
Just 5 days of use, it quickly brightened but the texture is too sticky, the face cream makes the face too shiny, I wait to see the rest in a month
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2022
The shower gel as a gift that you presented to me was not the same and the quality of your parcel carrier is mediocre, I walked too much to retrieve my package, your shipping costs are too expensive, how can the same order have shipping costs for each of the products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2022
Order arrived quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2022
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2022
No comments
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2022
Hello, It's been over a year since I ordered! I am very satisfied with the products, I would love for them to make larger ranges because I find the delivery a bit expensive every time I order. And thank you for the little gifts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2022
Fast delivery, good products.
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Response from HT26
Hello to you, We thank you for your message! Deliveries are made in record time. We have the best providers! Our products have proven their effectiveness for many years. See you soon on ht26.com! HT26 Laboratory
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/11/2022
Having purchased the preparation range, I am on my 3rd day of use and for now I cannot judge yet.. see you in 2 weeks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2022
Nothing to report
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Response from HT26
Hello to you, We thank you for your message! Every package that leaves our warehouse is prepared with great care. Hoping to see you again very soon on ht26.com Laboratory HT26
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/11/2022
For now I cannot comment because I just started buying HT26 products. In the future I will share my opinion.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2022
Hello, I ordered the PREPARATION range, top delivery, I received it 2 days later. As for the products, I love the really pleasant smell. After only 5 days of application, my complexion is starting to become radiant, it's not yet obvious, but I see it. The customer service is super responsive, I had a question about the gifts... and SAMUEL answered me right away even though it was a transport strike day... I am satisfied with my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2022
No problem but it needs to be delivered to a relay point....
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Response from HT26
Hello to you, We thank you for your message! You have the option to have your delivery made by our provider Chronopost to your home or to a relay point. Hoping to see you again very soon on ht26.com Laboratory HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
Promo codes or discounts do not work, so we cannot benefit from them.
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Response from HT26
Hello to you, We thank you for your message! Promo codes have an expiration date, do not hesitate to contact us at 0140185100 next time if the promo code is no longer active. (The following promo code: DAM22 is valid until December 15, 2022, it gives you a discount of €5 on the entire site.) See you soon on ht26.com! HT26 Laboratory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2022
All good. Delivery time appreciated
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied with your order on our site. Hoping to see you again very soon on ht26.com! Laboratory HT26
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2022
The gifts in my cart were not the ones that were in my order. Thank you
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Response from HT26
Hello to you, We thank you for your message! We offer gifts to all our customers who place an order on our website. The gifts are chosen based on the available stock at the time of preparing the packages. Hoping to see you again very soon on ht26.com! Laboratory HT26
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2022
Open package and shower gel offered was spilled on the other products thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2022
Everything is perfect. I appreciate the speed with which my order was delivered.
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Response from HT26
Hello to you, We sincerely thank you for your message and your support. Once the orders are prepared, they are handed over to one of our providers: Chronopost, which takes care of deliveries in 24-48 hours in mainland France. Hoping to see you again very soon on our site! HT26 Laboratory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2022
The products were in good condition. That's what I expected. So great!
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Response from HT26
Hello to you, We thank you for your message and your support. Every order that leaves our warehouse is carefully prepared. Hoping to see you again very soon on our site! HT26 Laboratory
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