Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 3 and 4 stars

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P
Prénom N.
Rating: 3 out of 5
following a purchase from 29/09/2025
It's very good
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Ange O.
Rating: 4 out of 5
following a purchase from 24/09/2025
Hello, The HT26 brand is of quality, except that you have an extremely mediocre delivery service. This could make you lose orders
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Response from HT26
Hello, Thank you very much for your feedback regarding the quality of our products. Indeed, we work with Chronopost, which is responsible for delivering your packages. Inconveniences sometimes occur, but they are quite rare and we always do our best to resolve them according to what suits you when they happen. Nevertheless, we apologize if your package was delivered with complications. If you need information, do not hesitate to contact us at 0668918825, at 0140185100 or by email at [email protected]. Best regards. The ht26.com team
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Prénom N.
Rating: 4 out of 5
following a purchase from 18/09/2025
I really like the brand. It's a good soap
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Response from HT26
Hello, Thank you very much for your positive feedback! We are delighted to learn that you appreciate our products and services. Your satisfaction is our priority and we hope to continue to surprise you with our products. Thank you and see you soon! The ht26.com team
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Raïmath Yémi A.
Rating: 3 out of 5
following a purchase from 09/09/2025
The payment was not easy
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Aneissa C.
Rating: 4 out of 5
following a purchase from 08/09/2025
Good
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YASMINE D.
Rating: 4 out of 5
following a purchase from 05/09/2025
FIRST ORDER PLACED EVERYTHING IS GREAT FINALLY ALMOST PUT A PROMO CODE FOR A NEXT ORDER VALID ON THE 30TH EXCEPT I PICKED UP MY ORDER ON THE 12TH IT'S A BIT STUPID
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mahamat idriss M.
Rating: 4 out of 5
following a purchase from 03/09/2025
Just thank you
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Devis-Steven B.
Rating: 4 out of 5
following a purchase from 01/09/2025
Good
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Amour Christine B.
Rating: 4 out of 5
following a purchase from 29/08/2025
Ease of navigation on the site and ordering. Minus one star simply because I waited longer than I thought to be delivered
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Foriwaah E.
Rating: 4 out of 5
following a purchase from 28/08/2025
The delivery process to Ghana was difficult, after delivery on the website I had to pay customs duty
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Response from HT26
Hello, and thank you for your feedback. Shipping to Africa is very complicated when it comes to customs, and even impossible in some countries. Unfortunately, we can't do anything to avoid this hassle because we have no control over customs. Best regards. The ht26.com team
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Prénom N.
Rating: 4 out of 5
following a purchase from 14/08/2025
Nothing to say
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Ginette N.
Rating: 4 out of 5
following a purchase from 26/08/2025
The site is easy to use
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Maimouna M.
Rating: 4 out of 5
following a purchase from 02/08/2025
Order placed, well arrived
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Lareine Y.
Rating: 4 out of 5
following a purchase from 11/08/2025
I am still trying my products
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Christie S.
Rating: 4 out of 5
following a purchase from 30/07/2025
No problem
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Nerlande A.
Rating: 4 out of 5
following a purchase from 29/07/2025
I am very happy with my purchase, can't wait to use them and have beautiful skin like I've always dreamed of. The products smell very good. And very pleasant on the skin. Thank you!
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Djedjeho danielle S.
Rating: 4 out of 5
following a purchase from 29/07/2025
Fast delivery, I am waiting to see the effects of my range
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Adeline Y.
Rating: 4 out of 5
following a purchase from 18/07/2025
Fast delivery, can't comment on product quality yet because I haven't used it yet. Thanks for your service
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Aminata M.
Rating: 4 out of 5
following a purchase from 23/07/2025
I am satisfied
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Diane H.
Rating: 4 out of 5
following a purchase from 08/07/2025
Easy access site
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Anastasie Uhyndo K.
Rating: 4 out of 5
following a purchase from 11/07/2025
Excellent!
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Claudine O.
Rating: 4 out of 5
following a purchase from 09/07/2025
I am satisfied with the speed of processing my order
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Marie G.
Rating: 4 out of 5
following a purchase from 09/07/2025
Very good, I recommend
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Tania N.
Rating: 4 out of 5
following a purchase from 03/07/2025
Thank you
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Justine K.
Rating: 4 out of 5
following a purchase from 30/06/2025
I find the ointment not bad
I had some stretch marks.... I can hardly see them anymore... just some traces left.
I like it
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Denis P.
Rating: 4 out of 5
following a purchase from 26/06/2025
Fast, efficient, punctual.
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minette D.
Rating: 4 out of 5
following a purchase from 17/06/2025
Hello site, reliable.
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chloe terence M.
Rating: 4 out of 5
following a purchase from 19/05/2025
It's correct
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Laeticia B.
Rating: 3 out of 5
following a purchase from 07/06/2025
I liked the speed of delivery. As for the product, I am still waiting to see its effect. The downside I notice is that it is not moisturizing enough, it makes me sweat a lot and it has a Marseille soap smell, not fragrant enough.
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Response from HT26
Hello, Thank you very much for your feedback and your compliments regarding the speed of our delivery. We regret to learn that the product does not seem hydrating enough to you and that its scent does not fully satisfy you. In summer, dry skin dries very quickly, so we recommend opting for the Multi-Lightening Body Cream (https://www.ht26.com/fr/1689-crme-corporelle-multi-claircissante.html), with a vegetable oil for example. Regarding the scent, we wish not to use too many chemical agents (like perfume) in order to respect the delicacy of your skin. Best regards, The ht26.com team
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Serge D.
Rating: 4 out of 5
following a purchase from 15/06/2025
Well managed
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Response from HT26
Hello, Thank you very much for taking the time to share your feedback. We are delighted to learn that you found our service to be well managed. Your feedback is valuable and we sincerely appreciate it. If you have any other comments or suggestions, please feel free to share them, as we are always listening to improve. Best regards, The HT26 team
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Linda K.
Rating: 4 out of 5
following a purchase from 06/06/2025
Practical
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Carolle B.
Rating: 4 out of 5
following a purchase from 02/06/2025
I am satisfied, I say wow
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Response from HT26
Hello, Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our products and that you had a great experience with our brand. Your enthusiasm is very encouraging for our team. If you have any other comments or suggestions, please feel free to share them, we are always listening to our customers. Best regards, The ht26.com team
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JULIE K.
Rating: 4 out of 5
following a purchase from 28/05/2025
good
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Sylvine T.
Rating: 4 out of 5
following a purchase from 28/05/2025
I used the stain action kit for a long time and saw no results on me in the long term, so I opted for the anti-stain kit and in a few days I had a change hoping that the result stays that way.
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EUNICE ALETH D.
Rating: 4 out of 5
following a purchase from 27/05/2025
I am satisfied with HT26 products, but I was disappointed after receiving a product from the last order that did not have the usual appearance.
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Response from HT26
Hello, Thank you very much for your positive feedback on our HT26 products, we are delighted to know that you are satisfied with them. Regarding the appearance of the product received, please note that we formulate products based on plants and vitamins, without color stabilizers to respect the delicacy of your skin. That is why the color may sometimes vary, but the product remains completely effective. We are here to listen for any additional information you may wish to share. Best regards, The HT26 team
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Anasthasia A.
Rating: 4 out of 5
following a purchase from 23/05/2025
Good
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Silvy-Jacky B.
Rating: 3 out of 5
following a purchase from 26/04/2025
Simple navigation on the site but the products do not work, at least those I bought
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Response from HT26
Hello, Thank you for taking the time to share your experience. We are delighted that you found navigation on our site easy. However, we regret that our products did not meet your expectations. Please know that our products are gentle and respectful of your skin, and do not contain harsh ingredients. That is why the results appear gradually, but are natural and long-lasting. If you wish, feel free to contact us at 0668918825 or 0140185100, we are at your disposal for any information or advice. Best regards, The ht26.com team
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Prénom N.
Rating: 4 out of 5
following a purchase from 08/05/2025
Everything is good
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Neida B.
Rating: 4 out of 5
following a purchase from 04/05/2025
4 stars ⭐ because it’s not very practical with your container to get the cream out
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Ernestine N.
Rating: 4 out of 5
following a purchase from 28/04/2025
Satisfied with fast delivery very good product
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