English 
A
Rating: 3 out of 5
The site is complete
Translated reviews
Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
The service was correct but I am not satisfied with the delivery, it was delayed and complicated by Chronopost. In short, I am disappointed with the gifts because a product at this price deserves gifts that correspond to the purchased product, like a good to wear the wig, a cream for the maintenance of the wig, or a glue for the wig. It's not the same as in the photo, I received a wig that is too smooth, I don't even know if I can curl it, no instructions. It looks really good in the photo, it's not the same thing that I received. I don't know if an exchange is possible.
Translated reviews
A
Rating: 4 out of 5
I received my order very well packaged, very happy
Translated reviews
A
Rating: 4 out of 5
Easy to use
Translated reviews
A
Rating: 3 out of 5
Order received well and on time. However, I think you should lower the amount for free shipping, especially for your loyal customers.
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Easy navigation on the site
Translated reviews
A
Rating: 4 out of 5
Super effective products for me and just disappointed because of the promised gifts not received
Translated reviews
A
Rating: 3 out of 5
Good delivery time. But the site is not very optimized because it allows customers to choose gifts and in the end, something else is shipped.
Translated reviews
A
Rating: 3 out of 5
I received my items with a slight delay due to Chronopost. We are not informed of the shipment and some bottles of creams or oils are not of good quality. Personally, I had this case. So overall it's okay but we expect more than that from ht26.
Translated reviews
A
Rating: 4 out of 5
Well appreciated
Translated reviews
A
Rating: 3 out of 5
Some products are not delivered and that's a shame.
Translated reviews
A
Rating: 4 out of 5
Almost perfect! I ordered from London! Received in 2 days! Thank you
Translated reviews
A
Rating: 4 out of 5
I received my order on the scheduled date
Translated reviews
A
Rating: 3 out of 5
The package was not delivered to me and I only received one gift, the moisturizing milk
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
I have been one of your customers for a very long time and I have always been satisfied with your service. And this week I ordered a few products again and I am more than satisfied. However, regarding the gifts, there is only one out of three that arrived. Would it be possible to send the two missing gifts later? Apart from that, your service is really good!
Translated reviews
A
Rating: 4 out of 5
Good products and good delivery service. I love it!
Translated reviews
A
Rating: 3 out of 5
I received my package on time, the only downside is the shipping costs, it's too expensive, why not use collision or other cheaper carriers.
Translated reviews
A
Rating: 4 out of 5
Ht26 has good products but know how to mix them. As for my order, I expected more gifts.
Translated reviews
A
Rating: 4 out of 5
ht26 serious, order delivered very quickly
Translated reviews
A
Rating: 4 out of 5
I just started using it and I am already satisfied with the scrub, it's really wow
Translated reviews
A
Rating: 3 out of 5
I have been using HT26 products for months, and I am moderately satisfied, ultimately I do not see the lightening mentioned.
Translated reviews
A
Rating: 4 out of 5
I am 100% satisfied, fast delivery and super good product, I highly recommend
Translated reviews
A
Rating: 4 out of 5
I always receive my orders in the best time. I find that the delivery price is high for Europe. Overall very good and the products keep their promise.
Translated reviews
A
Rating: 4 out of 5
I was disappointed to see how the package was packed, the products thrown into the box not even a nice crumpled paper on top or small pieces of cork around the products to make it look nice. I usually have beauty product packages delivered even from smaller brands than yours, who take care of their packages before sending them to us. For your products, it's the top, I like it a lot.
Translated reviews
A
Rating: 4 out of 5
Hello, I just started it, I don't have results yet.
Translated reviews
A
Rating: 4 out of 5
Please resume shipments through the relays as it is cheaper for us; please.
Translated reviews
A
Rating: 4 out of 5
I am happy with my order, but I did not receive the 50 ml shower gel.
Translated reviews
A
Rating: 3 out of 5
Perfect
Translated reviews
A
Rating: 4 out of 5
Package well received on the scheduled date
Translated reviews
A
Rating: 4 out of 5
The order is so fast
And you get your products in good condition
And I really like the gifts you offer when making a purchase.
Consequently, the face cream is very small for 26€.
Translated reviews
And you get your products in good condition
And I really like the gifts you offer when making a purchase.
Consequently, the face cream is very small for 26€.
A
Rating: 4 out of 5
Easy to navigate and find products
Translated reviews
A
Rating: 3 out of 5
Non-existent communication service, you send an email with a concern and no one responds to you. The tracking number is non-existent.
Translated reviews
A
Rating: 4 out of 5
Delivery is okay. Customer service is top-notch
Translated reviews
A
Rating: 4 out of 5
The site is overall well organized, it is quite simple to find your way around when looking for a specific product. Delivery is fast but the only downside is regarding the gift lol please diversify your gifts, we are tired of your bath salt..
Translated reviews
A
Rating: 4 out of 5
Very fast and efficient, now we just need to see if the product is good or not
Translated reviews
A
Rating: 3 out of 5
Fast delivery, I am starting to use the products, I will tell you the result after use but I am disappointed because the electric brush does not work
Translated reviews
Response from HT26
Hello,
We thank you for your comment
If you are having difficulties operating your electric brush, we invite you to remove the battery protection located in the battery compartment
Best regards
We thank you for your comment
If you are having difficulties operating your electric brush, we invite you to remove the battery protection located in the battery compartment
Best regards
A
Rating: 4 out of 5
I like the packaging and the gifts inside.. I didn’t try yet the product
Translated reviews
A
Rating: 3 out of 5
Hello, upon opening the package, the Topsygel shower emulsion bottle was poorly closed and the liquid had spilled onto the other bottles, which forced me to clean the entire shipment despite the cellophane packaging around it... not very pleasant!!
Translated reviews
Response from HT26