Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2019
Satisfied with the product and fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2019
Shipping was quite fast. I am just disappointed with the damaged products I received and how expensive they are.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2019
No issues
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2019
The product cap arrived completely broken and I was given a different gift than the one I chose.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2019
I must say that I am quite disappointed... Usually, I use Bedon products that I also buy online and I have never had any problems... For once that I decide to try HT26, the 2 promised gift products did not arrive!!!... and yet, they are clearly listed on invoice 2019-08-17 #FA086108...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2019
Order received very quickly, very good site, nothing to say for now. I am very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2019
I could have given 5 stars if I had received my entire order and the promised gifts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2019
I really like the products sold by the store
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/07/2019
The delivery took longer than I expected. I was really afraid of losing my money for nothing. The test is really okay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2019
Quality of the products is impeccable.
A little more attention to detail, for example (makeup bags, 50ml milk samples, .......).
Speed in delivery.
Top!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/08/2019
I still don't understand why the catalog shows prices one euro cheaper than the site. As a result, online buyers find themselves somewhat misled.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2019
Product received but not yet applied to leave a comment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2019
Good but shipping too expensive. I don't have enough information about your shipping method.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2019
Satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2019
It's okay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2019
I received the order on time so nothing to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2019
nothing to note,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2019
Very good site and good quality products. Except for the delivery that I have to pay for even if I exceed 100 euros.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2019
Always delivered on time. I am satisfied with your products. However, I want an intense brightening soap for body and face. I use the multi-brightening range but its facial care soap darkens my face. Thank you very much
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2019
I love HT26 products I have been using them for over 10 years they suit me very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2019
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/07/2019
I was surprised to be asked upon receiving my package to pay customs fees of $50. I was really disappointed
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Response from HT26
Hello,
Unfortunately, additional fees are not our responsibility and they are independent of our will.
We only ask for payment of shipping fees to ensure delivery to your home.
If customs fees have been requested from you, we invite you to inquire with your country's customs service to know the reason.
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2019
Products of better quality that I have been using for nearly twenty years.
I admit that sometimes I try other ranges.
But I always come back to my old loves.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2019
Satisfied with the site. I easily find the products I am looking for. Easy access
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2019
Overall the site is well designed. You could offer kinky lace wigs with faux scalp and clip extensions.
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Response from HT26
Hello,
Thank you for your comment.
In-store but also on the website, we offer lace fronts as well as full lace in Brazilian hair.
Our wigs are undetectable and handmade.
We present them to you here:
https://www.ht26.com/fr/643-collection-deluxe-2019?_pcnocache=1564058354483
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2019
The delivery time exceeded 72 hours while I was eager to receive the order. It was faster before
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Response from HT26
Hello,
Thank you for your comment.
We are sorry that you had to wait longer than expected to receive your HT26 items.
Unfortunately, certain situations can prolong the delivery time such as an incomplete address, an event in France like the cycling tour or even your absence.
Best regards
Prysca
HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2019
Order arrived super fast. The products are well packaged and there are plenty of free products offered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2019
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/06/2019
I received my order today, it's too early to give my opinion on the products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2019
In general, I am satisfied even if the 2nd gift offered is not in the package, in any case I am satisfied with the gift offered this time thank you
My concern is that I can't find my discount vouchers every time I do what?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/06/2019
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2019
I tested it twice and frankly it is not satisfactory at all
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Response from HT26
Hello, We are sorry to hear that you did not find complete satisfaction when using our HT26 products. We would still like to help you have a better experience, could you please let us know what you did not like and why? Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2019
Very well packaged and full of other gifts, I really liked it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/05/2019
Average because you took the time to respond to me and send me the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2019
The black body care range is better
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2019
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2019
I just started using HT26 products, I am in my second month and I still notice that my skin is getting softer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2019
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2019
Great for the site but I find that the products are not well described enough. Lacking precision. But the delivery was made on time. I received my bed well packaged, with lots of little gifts, the products smell good, the natural essences honestly give a feeling of organic, I love it. This is my first order and the first use was great, now I just have to see what it will give in the long term.
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