Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2017
very good site HT26, I have never been disappointed, I always received my orders in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2017
...I am a customer who always buys in large quantities.....but no discount voucher, no advantage from you....it's a shame
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2017
I rated it average because of the 2 times I had an issue. The first time there was an error on one of the ordered products. This time I ordered (purifying sleeping foam) which did not arrive with my order... I called but couldn't reach you. Other than that, I like your products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2017
Very good site, and fast delivery. Too bad the shipping costs are very high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2017
The site itself is quite readable but a bit cluttered in places. Finding your way around is not as easy as that.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2017
Very satisfied with my order, very fast delivery, now I am waiting to see the result of white essence, I will comment based on the result, thank you HT26 for such fast delivery...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2017
I received my entire order. I stay in Canada
However, the two serum bottles, the glycerin bottle, and the shower gel all had a leak and spilled in the box. One of the serum bottles was only half full. The products must be hermetically sealed; I think this is something to improve for better customer service; They are already quite pricy to be so poorly wrapped...because even before my order when I read the comments on your deliveries this was the main reason that came up several times..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2017
Good site, offers a lot of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2017
a lot of information on the site, the products are well highlighted. The order was received on time with little gifts but the shipping costs are high for abroad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2017
the ordered product seems to have a different composition from the item listed on the HT26.COM website.
But well, nothing too serious!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2017
I am satisfied. Package received on time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2017
average because some services need improvement, I want to talk about the excessively high shipping costs....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2017
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2017
Not bad but the shipping costs are too high
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2017
Reliable site, fast and secure delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2017
I received my entire order quite quickly and within the deadline.. especially since I live in Quebec.
However, one bottle of oil had a leak.. this is something to improve because even before my order, when I read the comments on your deliveries, this was the main reason that came up several times..
Now let's see if I get the desired effect on my skin..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2017
I love HT26 beauty products because I have been using them for over 10 years. My friends love my complexion and I will remain loyal to HT26. Kiss
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2017
Good product delivered on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2017
It's a safe site, I'm not afraid to use my Visa card. The delivery is fast, the products are well presented.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2017
Great and super fast, my order arrived on the scheduled date without any problems because I highly recommend Ht26.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2017
Very serious site and products that meet my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2017
I would have liked the delivery service to come right to my door instead of making me go down from the fifth floor without an elevator.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2017
I am satisfied with my order. But shipping costs need to be reviewed to make purchases easier on the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2017
The site has remained true to itself, always looking for solutions for problems of black and mixed skin. Thank you for thinking of it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2017
Well-designed site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2017
Good.. Everything is well explained during the order. But I am disappointed with the royal White serum whose pump does not work.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/03/2017
The delivery person went to the wrong door. The package arrived at my neighbor's. Fortunately, she is honest. It's a bit careless on the part of the delivery services.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2017
The speed of delivery is great but I placed an order with free shipping mentioned at the end of my order. However, these fees were charged to me after I paid, which I did not appreciate at all when I saw my invoice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2017
Good but the result I was expecting is not effective.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2017
It is a bit busy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2017
The delivery was very fast, I am really satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2017
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/02/2017
The order was slow to be delivered and the lady I spoke to on the phone for information about my order was unpleasant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2017
Very well organized.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2017
HAPPY WITH MY PURCHASE: fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2017
Clear and readable site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2017
I just received the milk, package received quickly and in good condition.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2017
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2017
The product is correct but it's unacceptable for the prices that keep increasing. In September 2016 it cost 33.90, in January 34.90. Yesterday, February 10, 2017, it cost 34.90 and today, February 15, 2017, it costs 39.90€. What are the arguments that justify these increases? The quality has not improved, nor the quantity. I've been using it for 10 years because my skin has gotten too used to it and any other cream gives me pimples, but the increases will make me flee. Even the shipping costs keep increasing. So please, if you don't want to retain customers, don't raise prices for no reason. 10 years ago it cost 29.90 and every year 1 euro more, but now 5 euros all at once, why? Just some color changes on the bottle. Really, I am disappointed.
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