HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
For the site I think there is not something messy... but my problem is that for such a large company the products are not covered and when they shop the products flow and it is unpleasant..
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Response from HT26
Hello Thank you for sharing your experience with HT26. First of all, we would like to apologise for any inconvenience caused. When preparing your orders, our team always does everything possible to protect your products and ensure that they arrive in perfect condition. Nevertheless, we assure you that we will make sure that this situation does not happen again by redoubling our vigilance. Please do not hesitate to contact us on +33 6 68 91 88 25 with your complaints so that we can find a solution to your satisfaction. Laboratoire HT26 wishes you a good day
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Kady G.
Rating: 4 out of 5
following a purchase from 25/11/2024
Too perfect nothing to say
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Ibrahim M.
Rating: 4 out of 5
following a purchase from 01/12/2024
Very fast delivery hence this rating, let's see the quality of the product.
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Folley Dede A.
Rating: 3 out of 5
following a purchase from 20/11/2024
We don't seem to feel that it's a big brand... because the products are not covered by a label before being closed.. it makes some products flow.. I wonder if this is a counterfeit company.
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Annette N.
Rating: 4 out of 5
following a purchase from 18/11/2024
Nothing to say, the HT 26 products are top-notch, I use topsygel, its glycerin + its shower gel are great....
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Rebecca H.
Rating: 4 out of 5
following a purchase from 24/10/2024
Good product. It works slowly, you have to be patient to see the faded effects of my targeted hyperpigmentation problem at the bottom of my face.
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Astou S.
Rating: 4 out of 5
following a purchase from 19/11/2024
Now satisfied with the preparation range after using other ranges. But I find that the range is too expensive. If not effective after several uses. Fast delivery and the connection is impeccable. I recommend the preparation range to those who want a brown and even complexion.
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Koffi A.
Rating: 4 out of 5
following a purchase from 16/11/2024
Processing time respected
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Olga L.
Rating: 4 out of 5
following a purchase from 04/11/2024
For now I cannot judge I am starting to use it
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Clara A.
Rating: 4 out of 5
following a purchase from 04/11/2024
Fast delivery but expensive I am satisfied with this order
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Elisabeth N.
Rating: 4 out of 5
following a purchase from 14/11/2024
Thank you
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Adjoua D.
Rating: 4 out of 5
following a purchase from 29/10/2024
Delivery is fast
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Jessica K.
Rating: 4 out of 5
following a purchase from 23/10/2024
I am satisfied with my order received quickly.
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Aicha S.
Rating: 4 out of 5
following a purchase from 22/10/2024
I ordered the products for my husband and after a month of use he is really satisfied
Thank you HT26!
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Madeleine C.
Rating: 4 out of 5
following a purchase from 28/10/2024
The site is disorganized
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Charlotte R.
Rating: 3 out of 5
following a purchase from 30/10/2024
Hello,
I have a lot of old spots on my face, I bought intense anti-spot cream and anti-spot lotion with scrub, I have been using it for 2 weeks and so far I have not had any results
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Response from HT26
Hello madam, The HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed brings together a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide you with personalized advice if needed. The HT26 team wishes you an excellent day
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Jocelyne Katy L.
Rating: 4 out of 5
following a purchase from 29/10/2024
It does its job.
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Response from HT26
Hello madam, The HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed brings together a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide you with personalized advice if needed. The HT26 team wishes you an excellent day
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Sylvie K.
Rating: 4 out of 5
following a purchase from 28/10/2024
Thank you ht26, keep providing this service to us in Africa, we want to be reassured about the products that come directly from your laboratory to avoid counterfeiting, thank you
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Response from HT26
Hello madam, We warmly thank you for your comment and your loyalty. Although shipping our products to the African continent can be more complex, we will always do everything possible for you to access our services as simply as possible. Also, do not hesitate to contact us at 0668918825 or by email at [email protected], we are always at your complete disposal. The HT26 team wishes you an excellent day
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Fabienne M.
Rating: 4 out of 5
following a purchase from 26/10/2024
It's pure!!
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Djankou D.
Rating: 3 out of 5
following a purchase from 22/10/2024
I added a note but did not see it in my package
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Clara A.
Rating: 4 out of 5
following a purchase from 15/10/2024
Fast delivery even if the shipping costs are too expensive
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Rocxane M.
Rating: 4 out of 5
following a purchase from 30/09/2024
So far I have not yet had the expected result but I persevere
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Response from HT26
Hello madam, the HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed consists of a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
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Denis P.
Rating: 4 out of 5
following a purchase from 09/10/2024
Speed of delivery.
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Gisele M.
Rating: 4 out of 5
following a purchase from 22/09/2024
Nothing to say, very good quality but mixed feelings as the delivery takes time to arrive.
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Ronnie T.
Rating: 3 out of 5
following a purchase from 03/10/2024
A bit of speed in processing orders and thank you for responding when we try to contact you
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Mariéme K.
Rating: 3 out of 5
following a purchase from 19/09/2024
Fast delivery
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Mélanie O.
Rating: 4 out of 5
following a purchase from 25/09/2024
Good products. A bit expensive
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Emilie M.
Rating: 4 out of 5
following a purchase from 13/09/2024
It's okay but could be improved
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Fatoumata Binta B.
Rating: 4 out of 5
following a purchase from 08/09/2024
The multi-lightening shower gel is impeccable without fault. But the HT26 multi-lightening milk does not have a good scent. Please try to improve.
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Response from HT26
Hello madam, we thank you for sharing your experience with HT26. Indeed, our brand is based on certain values, including offering the most respectful products possible for your skin. That is why we take care to formulate them with the least possible chemical ingredients, namely preservatives, fragrances, etc. This is how we keep our commitments by formulating quality products that are also effective. But we still take note of your comment. Do not hesitate to contact us at 0145231214, 0668918825, or by email at [email protected] for any advice or information. The HT26 team wishes you an excellent day.
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Mensah J.
Rating: 4 out of 5
following a purchase from 06/09/2024
Order well received and well packaged, on time.
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Emilie M.
Rating: 4 out of 5
following a purchase from 05/09/2024
Order arrived on time, 3 days later. As expected.
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Paulino Z.
Rating: 3 out of 5
following a purchase from 05/09/2024
The products are of good quality, but the delivery is too expensive. There should also be a loyalty card or collected points to choose a free product and occasional promotions.
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Marie-Helene Y.
Rating: 3 out of 5
following a purchase from 11/09/2024
Delivery not fast.
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Esthelle L.
Rating: 3 out of 5
following a purchase from 10/09/2024
I am disappointed because my package arrived open, one of the activating serums is missing since I ordered two. I sent a message to notify, unfortunately nothing has been done. Thank you. I am used to ordering online and receiving my package without fail.
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Minette D.
Rating: 4 out of 5
following a purchase from 09/09/2024
I have been using HT26 products for several years, I order on the site and I am satisfied. The products are of good quality and the customer service is responsive and attentive.
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Linda K.
Rating: 4 out of 5
following a purchase from 05/09/2024
Satisfied!
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Momuluh Q.
Rating: 3 out of 5
following a purchase from 05/09/2024
Average delivery time with correct products. No long waits. Downside: website difficult to navigate. Please attach pictures alongside text when describing products in sets. Give the option to add a specific product found in the set without having to navigate the website all over again. This will encourage extra purchases within a set of products.
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Sy H.
Rating: 4 out of 5
following a purchase from 24/08/2024
Very fast delivery
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Amy M.
Rating: 3 out of 5
following a purchase from 22/08/2024
The cap of the aloe vera oil broke in less than 2 days. The body cream and soap are great but the oil is so-so.
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Mireille B.
Rating: 4 out of 5
following a purchase from 15/08/2024
It might be interesting to have details on which skin type corresponds to each product. But that is certainly asking for more than necessary.
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26. Our products are formulated by a team of five pharmacy doctors who carefully select plants and vitamins for their quality and effectiveness. All our staff members available to advise you have been trained by this same team of pharmacists and are at your disposal to inform you and provide you with the information you will need. You can contact them at +33 6 68 91 88 25, at +33 1 45 23 12 14, or for any order-related inquiries, contact customer service at +33 1 40 18 51 00 or by email at [email protected]. The HT26 team wishes you an excellent day.
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