English 
K
Rating: 4 out of 5
Processing time respected
Translated reviews
Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Reviews 3 and 4 stars
Reset filtersO
Rating: 4 out of 5
For now I cannot judge I am starting to use it
Translated reviews
C
Rating: 4 out of 5
Fast delivery but expensive I am satisfied with this order
Translated reviews
E
Rating: 4 out of 5
Thank you
Translated reviews
A
Rating: 4 out of 5
Delivery is fast
Translated reviews
J
Rating: 4 out of 5
I am satisfied with my order received quickly.
Translated reviews
A
Rating: 4 out of 5
I ordered the products for my husband and after a month of use he is really satisfied
Thank you HT26!
Translated reviews
Thank you HT26!
M
Rating: 4 out of 5
The site is disorganized
Translated reviews
C
Rating: 3 out of 5
Hello,
I have a lot of old spots on my face, I bought intense anti-spot cream and anti-spot lotion with scrub, I have been using it for 2 weeks and so far I have not had any results
Translated reviews
I have a lot of old spots on my face, I bought intense anti-spot cream and anti-spot lotion with scrub, I have been using it for 2 weeks and so far I have not had any results
Response from HT26
Hello madam, The HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed brings together a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide you with personalized advice if needed. The HT26 team wishes you an excellent day
J
Rating: 4 out of 5
It does its job.
Translated reviews
Response from HT26
Hello madam, The HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed brings together a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide you with personalized advice if needed. The HT26 team wishes you an excellent day
S
Rating: 4 out of 5
Thank you ht26, keep providing this service to us in Africa, we want to be reassured about the products that come directly from your laboratory to avoid counterfeiting, thank you
Translated reviews
Response from HT26
Hello madam, We warmly thank you for your comment and your loyalty. Although shipping our products to the African continent can be more complex, we will always do everything possible for you to access our services as simply as possible. Also, do not hesitate to contact us at 0668918825 or by email at [email protected], we are always at your complete disposal. The HT26 team wishes you an excellent day
F
Rating: 4 out of 5
It's pure!!
Translated reviews
D
Rating: 3 out of 5
I added a note but did not see it in my package
Translated reviews
C
Rating: 4 out of 5
Fast delivery even if the shipping costs are too expensive
Translated reviews
R
Rating: 4 out of 5
So far I have not yet had the expected result but I persevere
Translated reviews
Response from HT26
Hello madam, the HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed consists of a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
D
Rating: 4 out of 5
Speed of delivery.
Translated reviews
G
Rating: 4 out of 5
Nothing to say, very good quality but mixed feelings as the delivery takes time to arrive.
Translated reviews
R
Rating: 3 out of 5
A bit of speed in processing orders and thank you for responding when we try to contact you
Translated reviews
M
Rating: 3 out of 5
Fast delivery
Translated reviews
M
Rating: 4 out of 5
Good products. A bit expensive
Translated reviews
E
Rating: 4 out of 5
It's okay but could be improved
Translated reviews
F
Rating: 4 out of 5
The multi-lightening shower gel is impeccable without fault. But the HT26 multi-lightening milk does not have a good scent. Please try to improve.
Translated reviews
Response from HT26
Hello madam, we thank you for sharing your experience with HT26. Indeed, our brand is based on certain values, including offering the most respectful products possible for your skin. That is why we take care to formulate them with the least possible chemical ingredients, namely preservatives, fragrances, etc. This is how we keep our commitments by formulating quality products that are also effective. But we still take note of your comment. Do not hesitate to contact us at 0145231214, 0668918825, or by email at [email protected] for any advice or information. The HT26 team wishes you an excellent day.
M
Rating: 4 out of 5
Order well received and well packaged, on time.
Translated reviews
E
Rating: 4 out of 5
Order arrived on time, 3 days later. As expected.
Translated reviews
P
Rating: 3 out of 5
The products are of good quality, but the delivery is too expensive. There should also be a loyalty card or collected points to choose a free product and occasional promotions.
Translated reviews
M
Rating: 3 out of 5
Delivery not fast.
Translated reviews
E
Rating: 3 out of 5
I am disappointed because my package arrived open, one of the activating serums is missing since I ordered two. I sent a message to notify, unfortunately nothing has been done. Thank you. I am used to ordering online and receiving my package without fail.
Translated reviews
M
Rating: 4 out of 5
I have been using HT26 products for several years, I order on the site and I am satisfied. The products are of good quality and the customer service is responsive and attentive.
Translated reviews
L
Rating: 4 out of 5
Satisfied!
Translated reviews
M
Rating: 3 out of 5
Average delivery time with correct products. No long waits. Downside: website difficult to navigate. Please attach pictures alongside text when describing products in sets. Give the option to add a specific product found in the set without having to navigate the website all over again. This will encourage extra purchases within a set of products.
Translated reviews
S
Rating: 4 out of 5
Very fast delivery
Translated reviews
A
Rating: 3 out of 5
The cap of the aloe vera oil broke in less than 2 days. The body cream and soap are great but the oil is so-so.
Translated reviews
M
Rating: 4 out of 5
It might be interesting to have details on which skin type corresponds to each product. But that is certainly asking for more than necessary.
Translated reviews
Response from HT26
Hello madam, Thank you for sharing your experience with HT26. Our products are formulated by a team of five pharmacy doctors who carefully select plants and vitamins for their quality and effectiveness. All our staff members available to advise you have been trained by this same team of pharmacists and are at your disposal to inform you and provide you with the information you will need. You can contact them at +33 6 68 91 88 25, at +33 1 45 23 12 14, or for any order-related inquiries, contact customer service at +33 1 40 18 51 00 or by email at [email protected]. The HT26 team wishes you an excellent day.
M
Rating: 3 out of 5
My order has still not been delivered
Translated reviews
C
Rating: 3 out of 5
I did not receive the additional purchase gifts as is often the case.
Translated reviews
L
Rating: 4 out of 5
Good product
Translated reviews
D
Rating: 4 out of 5
Delivery problem but resolved by an HT26 advisor. It is pleasant to know that you are attentive to your customers.
Translated reviews
P
Rating: 4 out of 5
The order was delivered on time. Thank you. No breakage
Translated reviews
M
Rating: 4 out of 5
The navigation was good, the customer service was perfect, I would like to order this product again with this company, thank you for the service
Translated reviews
V
Rating: 3 out of 5
I thought I would be delivered the next day and it actually took a few days.
Translated reviews