English 
Français 
A
Rating: 4 out of 5
A good site even though I regret the lack of product renewal. You know the age of people evolves, so products need to be adapted to their skin.
Translated reviews
Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Hello, the lightening milk did not have the same color as the one I bought in another store. This is my first order. Thank you. Have a nice day.
Translated reviews
A
Rating: 4 out of 5
I really like the HT26 products.
Translated reviews
Response from HT26
Hello, We sincerely thank you for trusting us and for sharing your comments. Best regards, The HT26 customer service.
A
Rating: 3 out of 5
The Pot 90 is not the same. The consistency is very light and I am thinking of not buying again.
Translated reviews
A
Rating: 4 out of 5
The after-sales service is excellent, there is no doubt about it.
Translated reviews
Response from HT26
Hello, Thank you for this feedback. I am sincerely happy to learn that our work and efforts to satisfy you have been appreciated. Best regards, The HT26 customer service
A
Rating: 4 out of 5
Hello, I can't place my orders. Where does the problem come from, please? Thank you.
Translated reviews
A
Rating: 4 out of 5
I really like some of their ranges.
Translated reviews
A
Rating: 3 out of 5
Fast delivery of course, but the packaging of the Glutathione cream needs to be reviewed, I received it opened with an unimaginable amount of cream taken, disregarding hygiene rules and respect for the customer.
Translated reviews
A
Rating: 4 out of 5
Fast delivery, the products are carefully packaged, quality products
Translated reviews
A
Rating: 4 out of 5
I am really happy with the speed, really satisfied with the products, very effective.
Translated reviews
A
Rating: 4 out of 5
Fast service, impeccable package. No issues.
Translated reviews
A
Rating: 4 out of 5
Good.
Translated reviews
A
Rating: 4 out of 5
Satisfied
Translated reviews
A
Rating: 3 out of 5
Their site is not understandable for everyone, but the products are of good quality
Translated reviews
A
Rating: 4 out of 5
Very good and fast service
Translated reviews
A
Rating: 4 out of 5
My order was delivered with satisfaction.
Translated reviews
A
Rating: 3 out of 5
For now, I haven't used the milk yet.
Translated reviews
A
Rating: 4 out of 5
Good, no problems to report.
Translated reviews
A
Rating: 4 out of 5
Cool
Translated reviews
A
Rating: 4 out of 5
Satisfied and fast service!
Translated reviews
A
Rating: 4 out of 5
The products are good
Translated reviews
A
Rating: 4 out of 5
My only problem with ht26 service is the delivery, they don't provide tracking details of orders which makes it very difficult to know when your orders would be delivered.
Translated reviews
Response from HT26
Hello my dear Thank you for sharing your experience with HT26. We note your dissatisfaction, and will try to resolve the situation as best as possible. We also offer you our sincere apologies. However, you automatically have access to your tracking by connecting to your HT26 space. Best regards HT26 Team
A
Rating: 3 out of 5
I just bought the products, so I'm still testing! I still noticed that the smell of the cream is not pleasant! The shower gel, on the other hand, smells super good. I will come back to give my opinion on the effectiveness of the products in a month!
Translated reviews
A
Rating: 4 out of 5
Easy, I was able to easily find what I was looking for
Translated reviews
A
Rating: 4 out of 5
For now, I observe a little relief for my skin.
Translated reviews
A
Rating: 4 out of 5
I received my order very quickly
Translated reviews
A
Rating: 3 out of 5
There was no email to confirm the order.
Translated reviews
A
Rating: 4 out of 5
Reliable site and very fast delivery
Translated reviews
Response from HT26
Hello, We sincerely thank you for sharing your experience with HT26. Don't hesitate to contact us at 06.68.91.88.25 or 01.40.18.51.00, we are at your disposal. The HT26 team wishes you an excellent day.
A
Rating: 3 out of 5
The product no longer has the same color. Initially, it was brown and now it's white. I wish it were brown. Thank you.
Translated reviews
A
Rating: 4 out of 5
Color, texture, and smell different from what I usually receive but I hope it's the same.
Translated reviews
A
Rating: 4 out of 5
Great site that I am delighted to have discovered completely by chance. There are some really interesting products. Order arrived very quickly.
Translated reviews
A
Rating: 4 out of 5
Satisfied
Translated reviews
A
Rating: 4 out of 5
I liked the delivery, the order was quick.
Translated reviews
A
Rating: 4 out of 5
Deliveries by Chronopost are completely whimsical. This contract should be terminated and/or also offer shipments by Colissimo. Except in exceptional cases, the shipments of your products have no urgency. A range of experiences with Chronopost, for HT26 packages: *closed relay point or no longer accepting these packages, while I go check on site the opposite *contradictory information between the tracking on the Internet and the voicemail *saturated call number due to the excessively high number of complaints. Save money by terminating this contract!
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
The products are good but in my last pack there were two missing products
Translated reviews
A
Rating: 4 out of 5
Good products
Translated reviews
A
Rating: 3 out of 5
The delivery service is good
Translated reviews
A
Rating: 4 out of 5
My soap is really effective
Translated reviews
A
Rating: 4 out of 5
Fast delivery and effective products
Translated reviews