HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
I was not delivered as requested even though I left my number to be contacted. This was not done. I had to go to a pickup point to collect my package. While I was not necessarily available. Satisfaction = average
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2023
Fast delivery. I just started using the products. Results to be seen over time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2023
Fast delivery and good product with samples
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2023
For the look again
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2023
Shipping costs too high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2023
I am a bit disappointed with the shade of the foundation powder the shade is not lighter than the ruby lisa the advisor could have told me I explained my search to her I can still use it I will try an even lighter shade next time
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Response from HT26
Hello Madam, We were the first to contact you to confirm your foundation reference. Depending on your complexion.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2023
I am always satisfied with my orders at HT26. But I regret the lack of follow-up regarding my order from my birthday month where I should have received a 10% discount that I never got. Despite my report and several attempts with the code.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2023
The products are very good and effective. But I did not like the delivery criteria. On the site, it is said that delivery is free for purchases over $100. I ordered for more than $200 and I paid the shipping fees. In addition, once the products were in Canada, I had to pay customs fees to DHL.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2023
Order well delivered packaging perfect I haven't used the products yet I'm waiting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2023
Fast delivery. I hope this lotion will be good for my skin.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2023
The navigation on the page is simple, the package came very well packaged so that nothing would fall out. I just started using the order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2023
very disappointed because the oil arrived punctured and dripping, not serious at all, the cream, nice packaging, practical and easy to understand instructions
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2023
Easy and smooth order, fast delivery especially within the given time frame.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2023
good welcome good reception
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2023
Hello, I have always been satisfied except for my last order, the milk is not of good quality, it is a milk that I have been using for years and this time it is darker, more liquid and even the smell I do not recognize at all. I sent a complaint email and so far no response from you. What to do? Otherwise, for the rest of the products I am very satisfied as always.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2023
Moisturizes the skin well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2023
The gift 2 that I received was not the one that was sent to me in the photo.
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Response from HT26
Hello madam, Thank you for your understanding; the gifts are according to available stock. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/09/2023
The formula for the lotion seems to have changed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2023
Order well received, small downside the shower gel leaked.
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Response from HT26
Hello madam, thank you for sharing your experience with HT26. We apologize for the inconvenience caused, we will ensure that this does not happen again. Please feel free to reach out to us if needed, we are at your disposal. The HT26 team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2023
Hello, Thank you for taking the time to write to us to share your experience. You are happy to have received your order. Thank you
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Response from HT26
Great job as always, I have ordered so many times from HT26. I could’ve said more but I don’t understand French language.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2023
I love my products and the packaging was great. My only problem is the exaggerated amount of shipping. Shipping is supposed to be free for a certain amount of orders. I ordered about 3 different sets costing about $350. Why should I pay for shipping? Sometimes I want to refill my products but when I think of shipping I change my mind
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2023
I love most of the HT26 products I used but will say that some are too expensive and shipping is also exaggerated because sometimes I need just 2 products for refill but the shipping cost won't let me buy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2023
The delivery was ultra fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2023
Product conforms to the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2023
My milk arrived, the shipping is quick, it took only 3 days, it's a good product recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2023
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2023
I am satisfied with my order. I had to buy this milk because the one I usually use is out of stock. Delivery was quite fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2023
Product as described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2023
I placed my order just before August 15. The site informed me that it would be processed on August 16. Which was done. Extremely fast delivery. Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2023
Nothing to report on the navigation on the site. However, very disappointed, when placing the order it was announced that delivery would be free from a certain amount. My order was above that amount but I was charged delivery fees.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
Very good products, I am happy with my order. Thank you very much
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/08/2023
The site needs to be improved
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2023
Not too many options
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2023
Nothing to say impeccable
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Response from HT26
Hello Amivi Huguette, Thank you for taking the time to write to us to share your experience
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2023
Very good product. The complexion gradually lightens and also evens out. However, at the top, we lose a shade. That's why I give 3 stars
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Response from HT26
Hello Marie-Pascale, Thank you for taking the time to write to us to share your experience
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/07/2023
The gifts offered are not cheap. False advertising.
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Response from HT26
Hello, Thank you for taking the time to write to us to share your experience Your products do not yet give you complete satisfaction? We are here to help you! Send us a WhatsApp message at +33 6 68 91 88 25 or to [email protected] and an advisor will take care of you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2023
I use it after my shower and my skin is soft and satin. I highly recommend this milk in addition to the repairing serum. Which is applied daily.
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Response from HT26
Hello Pegie, Thank you for taking the time to write to us to share your experience
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2023
Good site ergonomics, easy to place an order.
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Response from HT26
Hello Ulrich, Thank you for taking the time to write to us to share your experience
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2023
The site needs to evolve: no purchase confirmation and no gift message sent.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2023
I note well because it is the first time I use HT26 thank you
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Response from HT26
Hello, We thank you for your feedback
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